Windows vista build 6002-This copy of windows is not genuine

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Wednesday, September 30, 2009 7:20 PMZebulok

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Windows vista build 6002-This copy of windows is not genuine, located at bottom right of screen. "the windows vista home premium product key you typed is invalid for activation-to activate windows you will need to use the automated phone system" window pops up every few minutes. Automated phone system couldn't validate, neither could http://www.Microsoft.com/genuine, stating "

Validation Incomplete

The validation service is unable to determine whether this copy of Windows Vista is genuine. "

My copy of windows is completely legal and genuine, worked fine for over a year, bought computer at Best Buy. These problems seemed to start occurring after a memory upgrade.
help!

Answers

Tuesday, October 06, 2009 5:24 PMDarin Smith MSMSFT, Moderator

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No reply from original poster.

Closing thread as answered

Darin MS
- Marked As Answer byDarin Smith MSMSFT, ModeratorTuesday, October 06, 2009 5:24 PM

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Wednesday, September 30, 2009 11:43 PMkerbilsitny

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I am having the same problem. I bought this computer at Best Buy also, and also about a year ago.
Thursday, October 01, 2009 3:23 AMZebulok

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I found this on another blog, after getting a new error message "windows was deactivated due to a hardware change"

"Something obviously had changed, either you installed new hardware or a
driver that changed the activation priority. To re-activate you will need to
use the telephone activation option on the main activation screen. This is
free phone (toll free) and is automated so you need to be in front of your
pc when you call. When you click on the telephone option on the activation
screen Vista will generate a set of numbers; these you will need to type
into your telephone keypad when asked to do so by the activation line. In
return the automated activation line will give you another set of numbers
which you will need to type into the dialogue boxes on your computer screen.
This will allow your copy of vista to be activated. If activation fails stay
on the line and you will be transferred to a 'real' person who will be bale
to help with the activation.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post.."
Thursday, October 01, 2009 6:52 PMDarin Smith MSMSFT, Moderator

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Hello Zebulok,

   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

If you do not have access to the Start Button:

1)    Login to Vista and click the option that brings up Internet Explorer.

2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

4)    When the program runs, click the “Continue” button, then click the “Copy” button.

5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/37fcda0a-b259-408b-99eb-424eda8812ef .

6)    In a reply post, paste the Diagnostic Report.

Thank you,
Darin MS
Monday, October 05, 2009 2:28 PMtcompaan

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Receiving the same error messages shown by above individual regarding "windows vista build 6002 copy of windows is not genuine"

When the computer advised me to update to service pack 2 (I think?) That's when I received the error message. I don't have the original cd, but I have the product key on my computer and purchased it from a reputable store (MicroCenter). What can I do to move past this error? Thank you for your assistance. I have posted the diagnostic Report below.

EMAIL GONE

Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9
Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=
Windows Product ID: 89578-OEM-7332157-00203
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {ADCAB86D-F044-4E86-AAD6-B436FBAF1A9C}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.lh_sp2rtm.090410-1830
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{ADCAB86D-F044-4E86-AAD6-B436FBAF1A9C}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-1368772483-1601600108-352841912</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-N325E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0100J4</Version><SMBIOSVersion major="2" minor="4"/><Date>20070208000000.000000+000</Date></BIOS><HWID>49313507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>5EF7F023E76B878</Val><Hash>+s0N1FPZVocCtfcKjXZ4l+dWbEc=</Hash><Pid>70141-060-4002096-56720</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500203-02-1033-6000.0000-2202007
Installation ID: 258112419873530570750452139896928595654823299082761492
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: G6MF9
License Status: Licensed

HWID Data-->
HWID Hash Current: OAAAAAEABAABAAIAAQABAAAAAwABAAEAnJ9oz6pYPgGsbOpOSOQiUjSi2uDy9NpHGL4SX6xW9Eg=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   Sony  VAIO
FACP   Sony  VAIO
HPET   Sony  VAIO
BOOT   Sony  VAIO
MCFG   Sony  VAIO
SLIC   Sony  VAIO
APIC   Sony  VAIO
SSDT   Sony  VAIO
SSDT   Sony  VAIO
SSDT   Sony  VAIO
SSDT   Sony  VAIO
Tuesday, October 06, 2009 5:24 PMDarin Smith MSMSFT, Moderator

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No reply from original poster.

Closing thread as answered

Darin MS
- Marked As Answer byDarin Smith MSMSFT, ModeratorTuesday, October 06, 2009 5:24 PM
Saturday, October 10, 2009 6:34 PMPeter Viggo

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I have this problem too, can you please help me solve it

Best

Peter Viggo

:Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-KHBXH-6KR3P-TQ44C
Windows Product Key Hash: BiPg4ODUJTljpuajGjIpSnQay/0=
Windows Product ID: 89578-OEM-7378406-43751
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {9BB96AE4-6F36-44AE-AEA6-AE24E07E1345}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.lh_sp2rtm.090410-1830
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9BB96AE4-6F36-44AE-AEA6-AE24E07E1345}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TQ44C</PKey><PID>89578-OEM-7378406-43751</PID><PIDType>3</PIDType><SID>S-1-5-21-112035260-2722920452-1309486613</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="4"/><Date>20080903000000.000000+000</Date></BIOS><HWID>A5323507018400F6</HWID><UserLCID>0406</UserLCID><SystemLCID>0406</SystemLCID><TimeZone>Rom, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Version af softwarelicenstjeneste: 6.0.6002.18005
Navn: Windows(TM) Vista, HomePremium edition
Beskrivelse: Windows Operating System - Vista, OEM_COA_NSLP channel
Aktiverings-id: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
Program-id: 55c92734-d682-4d71-983e-d6ec3f16059f
Udvidet PID: 89578-00146-784-043751-02-1030-6001.0000-0492009
Installations-id: 021800514442229322940426985013168150357663895394237264
URL-adresse på processorcertifikat: http://go.microsoft.com/fwlink/?LinkID=43473
URL-adresse på maskincertifikat: http://go.microsoft.com/fwlink/?LinkID=43474
Brug licens-URL-adresse: http://go.microsoft.com/fwlink/?LinkID=43476
URL-adresse på produktnøglecertifikat: http://go.microsoft.com/fwlink/?LinkID=43475
Delvis produktnøgle: TQ44C
Licensstatus: Med licens

HWID Data-->
HWID Hash Current: OAAAAAEABAABAAEAAQACAAAAAwABAAEAeqgmuGYtILUe8paSVhBQ4BSW8vSCMuC2XrdWLaxWfig=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   HPQOEM  SLIC-MPC
FACP   HPQOEM  SLIC-MPC
HPET   HPQOEM  SLIC-MPC
BOOT   HPQOEM  SLIC-MPC
MCFG   HPQOEM  SLIC-MPC
SLIC   HPQOEM  SLIC-MPC
SSDT   HPQOEM   SLIC-MP
Sunday, October 11, 2009 3:52 AMAshley1989

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Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.002
ID: {2AF77141-8105-4FFC-8D6E-D329AC3C1E5C}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_gdr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2AF77141-8105-4FFC-8D6E-D329AC3C1E5C}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-232122498-164202-3900823997</SID><SYSTEM><Manufacturer>TOSINV</Manufacturer><Model>SB600</Model></SYSTEM><BIOS/><HWID>6F313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6000.16509
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600096-02-1033-6000.0000-2642009
Installation ID: 007904809361859561365626558345955496312722716205914205
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
Partial Product Key: CH4CG
License Status: Unlicensed

HWID Data-->
HWID Hash Current: PgAAAAEABwABAAEAAQABAAAABAABAAEAJJQAANS/enis766EvtEQmriRkKbUQvL08vRsc/IvrFbNTR3ueKo=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           TOSINV           APIC
FACP           ATI         Herring
HPET           PTLTD        HPETTBL
MCFG           TOSINV          MCFG
SSDT           PTLTD        POWERNOW
SLIC           TOSINV       TOSINV00
Thursday, November 05, 2009 4:39 AMhakimi

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Diagnostic Report (1.9.0011.0):

-----------------------------------------

WGA Data-->

Validation Status: Genuine

Validation Code: 0

Cached Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3

Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=

Windows Product ID: 89572-OEM-7332166-00021

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.0.6002.2.00010300.2.0.002

ID: {560C5294-8A5B-4CC8-B9EE-B8F5409DE63F}(1)

Is Admin: Yes

TestCab: 0x0

WGA Version: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows Vista (TM) Home Basic

Architecture: 0x00000000

Build lab: 6002.vistasp2_gdr.090803-2339

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

WGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: 2.0.48.0

OGAExec.exe Signed By: Microsoft

OGAAddin.dll Signed By: Microsoft

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Standard Edition 2003 - 100 Genuine

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{560C5294-8A5B-4CC8-B9EE-B8F5409DE63F}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-4110721963-710420529-2200998098</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>KJ265AA-AB4 SR5370CF</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.21</Version><SMBIOSVersion major="2" minor="4"/><Date>20071114000000.000000+000</Date></BIOS><HWID>06313507018400EA</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>5B246E1ACDD0874</Val><Hash>c+3sYkiEkqTk25XEDLp/7RvrGXg=</Hash><Pid>70141-058-0627535-56288</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.0.6002.18005

Name: Windows(TM) Vista, HomeBasic edition

Description: Windows Operating System - Vista, OEM_SLP channel

Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 89572-00146-321-600021-02-18441-6000.0000-1182009

Installation ID: 000401227524555091968873501893631973444965804406452644

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

Partial Product Key: 44MV3

License Status: Licensed

HWID Data-->

HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEAnJ8+dTrypDn6+Ejkqnb6B2jI8vR40hHUGD+sViqF

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name OEMID Value OEMTableID Value

  APIC HPQOEM SLIC-CPC

  FACP HPQOEM SLIC-CPC

  HPET HPQOEM SLIC-CPC

  MCFG HPQOEM SLIC-CPC

  SLIC HPQOEM SLIC-CPC

  OEMB HPQOEM SLIC-CPC
Thursday, November 05, 2009 12:26 PMBad_Vista

1
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Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: 0x0
Windows Product Key: *****-*****-TQVXJ-8RKRQ-RJC9V
Windows Product Key Hash: RmirebzSDA/mCpkZBoW0LAtMwq0=
Windows Product ID: 89572-OEM-7332166-00026
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.002
ID: {A42844AA-9F43-4982-852A-A6CF5094A4BD}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090805-0102
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): 00000000-8001B60B
Version: 6.0.6002.16398

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A42844AA-9F43-4982-852A-A6CF5094A4BD}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJC9V</PKey><PID>89572-OEM-7332166-00026</PID><PIDType>2</PIDType><SID>S-1-5-21-3069571472-1884838205-2345890047</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 5610Z    </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.50</Version><SMBIOSVersion major="2" minor="33"/><Date>20070213000000.000000+000</Date></BIOS><HWID>8F323507018400FE</HWID><UserLCID>0401</UserLCID><SystemLCID>0401</SystemLCID><TimeZone>السعودية - التوقيت الرسمي(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65454</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".

HWID Data-->
HWID Hash Current: PAAAAAEAAgABAAMABAABAAAAAwABAAEAJJQGIt5YaG3qTmAr2rEaYUawPk0+yE6V8vQ2g2zoHKOsVvRI

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name    OEMID Value    OEMTableID Value
APIC            Acer         Grape
FACP            Acer         Grape
DBGP            Acer         Grape
HPET            Acer         Grape
BOOT            PTLTD         $SBFTBL$
MCFG            Acer         Grape
SLIC            ACRSYS        ACRPRDCT
APIC            Acer         Grape
SSDT            SataRe        SataPri
SSDT            SataRe        SataPri
SSDT            SataRe        SataPri
SSDT            SataRe        SataPri
SSDT            SataRe        SataPri

"mine"

it was genuine for more than 2 years
and now it says invalid

I almost swear it's a virus
Monday, November 23, 2009 12:49 PMBernard Francis

0
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Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-37BWR-K6BTQ-8YVYV
Windows Product Key Hash: YlzHON2dQV+h0WGT7XZcNoZcJqU=
Windows Product ID: 89572-OEM-7332166-00099
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {5F5B8621-DB60-415D-8A72-B739BD2F49AC}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.090803-2339
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5F5B8621-DB60-415D-8A72-B739BD2F49AC}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8YVYV</PKey><PID>89572-OEM-7332166-00099</PID><PIDType>2</PIDType><SID>S-1-5-21-4271480143-1538268097-1574638423</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>945GZM-S2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FB IQ</Version><SMBIOSVersion major="2" minor="4"/><Date>20070104000000.000000+000</Date></BIOS><HWID>60313507018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>iQonIE</OEMID><OEMTableID>GENERIC1</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>600DB1AB30B05D6</Val><Hash>B6chPNxrAl/hCf4nz36hY4ZhAbA=</Hash><Pid>70141-747-1828781-56877</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600099-02-2057-6000.0000-2952009
Installation ID: 014550786574079451849121171670272602013625740920540721
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: 8YVYV
License Status: Notification
Notification Reason: 0xC004F02A.

HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAQABAAAAAgABAAEAJJQ0w5TsBuiqdrJtcNvy9J7CrPysVpDo

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   iQonIE  GENERIC1
FACP   iQonIE  GENERIC1
HPET   iQonIE  GENERIC1
MCFG   iQonIE  GENERIC1
SLIC   iQonIE  GENERIC1
Wednesday, November 25, 2009 9:17 AMTaleb Rimawi

0
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Hello Darin,

I have started to have the same problem yesterday, I have a Toshiba notebook with a pre-installed windows vista home premium 64-bit. I called Toshiba support and their representative said that I have to contact Microsoft because the license of windows has expired?! The vista product key that I have in the sticker at the bottom side of the notebook has some scratches and I can't see it clearly. I have tried to use Activation by Phone but it keeps telling me to call Toshiba for support, I need you help here! Thanks.

Taleb

Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
Windows Product ID: 89583-OEM-7332157-00237
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {2440340A-577A-429A-AF80-020185C6D53B}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.090803-2339
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2440340A-577A-429A-AF80-020185C6D53B}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89583-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-3577263015-684696017-2496062193</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L305</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>2.10</Version><SMBIOSVersion major="2" minor="4"/><Date>20090923000000.000000+000</Date></BIOS><HWID>58333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-321-500237-02-11265-6002.0000-3282009
Installation ID: 021181035464676523738354278211356170084433038631994521
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: RJ34F
License Status: Notification
Notification Reason: 0xC004F032.

HWID Data-->
HWID Hash Current: NgAAAAIAAQABAAIAAgABAAAAAwABAAEA6GEYeTYI1dZGbnIxqtKgco3v8vT2TAwm2J+sViqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           TOSINV       TOSINV00
FACP           TOSINV       TOSINV00
HPET           TOSINV       TOSINV00
BOOT           TOSINV       TOSINV00
MCFG           TOSINV       TOSINV00
ASF!           TOSINV       TOSINV00
SLIC           HPQOEM       SLIC-MPC
SSDT           PmRef       CpuPm
Wednesday, November 25, 2009 7:13 PMDarin Smith MSMSFT, Moderator

0
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If you are posting a Diag Report and you are not the person that created this thread, please know that this thread has been marked as Answered. (support doesn't usually look in Answered threads because, well, they're answered).

If you have a Validation issue and you are not the person that created this thread, please create your own thread.

Thank you,
Darin MS

Locking post

Windows vista build 6002-This copy of windows is not genuine

Validation Incomplete

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