Cannot validate Vista Ultimate after reformatting system
- I had to reformat my system, a Lenovo Thinkpad X200, after a virus attack destroyed everything including Thinkvantage, which provides succor for the type of calamity I suffered. Now, I am unable to even establish a connection with the WGA website to validate my Vista Ultimate. Every attempt comes back with the message: Licensing error _ An unauthorised change was made to your license. To keep your system stable, you must go online and validate that your software is geniune.
Answers
Hello Colophon,
In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.If you do not have access to the Start Button:
1) Login to Vista and click the option that brings up Internet Explorer.
2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
4) When the program runs, click the “Continue” button, then click the “Copy” button.
5) Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/4129d2e2-57c6-4590-8158-974e835accdb.
6) In a reply post, paste the Diagnostic Report.
Thank you,
Darin MS- Marked As Answer byDarin Smith MSMSFT, ModeratorMonday, November 09, 2009 9:52 PM
- Marked As Answer byDarin Smith MSMSFT, ModeratorWednesday, November 04, 2009 7:22 PM
- Unmarked As Answer byDarin Smith MSMSFT, ModeratorWednesday, November 04, 2009 7:22 PM
All Replies
Hello Colophon,
In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.If you do not have access to the Start Button:
1) Login to Vista and click the option that brings up Internet Explorer.
2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
4) When the program runs, click the “Continue” button, then click the “Copy” button.
5) Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/4129d2e2-57c6-4590-8158-974e835accdb.
6) In a reply post, paste the Diagnostic Report.
Thank you,
Darin MS- Marked As Answer byDarin Smith MSMSFT, ModeratorMonday, November 09, 2009 9:52 PM
- Marked As Answer byDarin Smith MSMSFT, ModeratorWednesday, November 04, 2009 7:22 PM
- Unmarked As Answer byDarin Smith MSMSFT, ModeratorWednesday, November 04, 2009 7:22 PM
- No reply from original poster
Question is assumed to be answered.
Darin MS
