Laptop says Vista's not genuine when it is?

Thu, 25 Jun 2009 16:04:07 Z

I live in England and bought a HP pavilion laptop in America last year and recently it got a virus so I had to reinstall vista to reset everything.. It worked fine for a while but then it went into limited functionality mode and said in the bottom right hand corner than Vista was not genuine, when it is.. Tried typing in the product key, but it keeps saying its not genuine. I dont want to have to buy Vista all over again when i already have a valid one. What do i do? All help is appreciated :) x

Laptop says Vista's not genuine when it is?

Thu, 25 Jun 2009 16:07:59 Z

Hello Tasha1991,

In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the “Windows” tab, and click the "Copy" button then “Paste” the report into a reply message in this thread.

If you do not have access to the Start Button:

1) Login to Vista and click the option that brings up Internet Explorer.

2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

3) A window will come up asking if you want to “Run” or “Save”, Select “Run”

4) When the program runs, click the “Continue” button, then click the “Copy” button.

5) Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/ab21899d-1ba8-462c-9c7b-288d71806e5f.

6) In a reply post, paste the Diagnostic Report.

Thank you,
Darin MS

Laptop says Vista's not genuine when it is?

Fri, 26 Jun 2009 14:11:06 Z

Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.002
ID: {855CE2C2-3BF7-4E7C-BE3F-F00537548764}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.080917-1612
TTS Error: K:20090329210731166-M:20090626182833332-
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{855CE2C2-3BF7-4E7C-BE3F-F00537548764}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-1511383705-485038524-2232689540</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1525 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="4"/><Date>20080310000000.000000+000</Date></BIOS><HWID>7E303507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Afghanistan Standard Time(GMT+04:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>A7B8CD930685F0E</Val><Hash>TuVy0SF6bR40gNqdhtimOUyCKsQ=</Hash><Pid>81607-903-2731753-64163</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

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HPET   DELL   M08
BOOT   DELL   M08
MCFG   DELL   M08
SLIC   DELL   M08
OSFR   DELL   M08
SSDT   PmRef  Cpu0Cst
SSDT   PmRef  Cpu0Cst

Laptop says Vista's not genuine when it is?

Fri, 26 Jun 2009 19:57:11 Z

The core of your issue centers on the line in your Diagnostic Report that reads:

File Scan Data-->
File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]

This means the file has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.

To resolve the issue, you need to either repair or replace the file with a known-good one (of the proper file version)

First try repairing Windows using System Restore:

1) Reboot Vista into Safe Mode

2) Go to Control Panel

3) On the left hand side of the Control Panel window, Click on "Classic View"

4) Double-click "Backup and Restore Center"

5) On the left hand side of the window, click "Repair Windows using system restore"

6) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

7) Click the "Next" button.

8) Reboot back into Normal mode

9) Vista should no longer be in Reduced Functionality mode

If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

1) Login to Vista in Normal Mode (not safe mode)

2) Launch an Internet Browser

3) Type: %windir%\system32\ in the browser's address field

4) Scroll down till you find the file cmd.exe

5) Right-click the file and select 'Run as Administrator'

6) In the CMD window, type: sfc /scannow

7) Reboot twice and see if that resolves the issue.

If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.

Thank you,
Darin MS

Laptop says Vista's not genuine when it is?

Sun, 28 Jun 2009 11:04:53 Z

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

File Scan Data-->
File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]

Licensing Data-->
Software Licensing service is not running.

HWID Data-->
HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAnJ/c6SKftsBszMCyCiVsPEaDPKEGpJT78vSWqpbX1I+sVrIN

OEM Activation 1.0 Data-->
N/A

Laptop says Vista's not genuine when it is?

Wed, 01 Jul 2009 00:31:49 Z

I get the same error that says my windows vista is not geniune. Can anyone please help?

Thanks,

Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {8F26F3F2-4146-45DF-876D-984502771FF2}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302-1506
TTS Error: M:20090630195555753-
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

File Scan Data-->
File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8F26F3F2-4146-45DF-876D-984502771FF2}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3757790127-2421050752-3960104813</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1525 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20080627000000.000000+000</Date></BIOS><HWID>8A303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>8962A830101FED2</Val><Hash>Cgs0sk2FAy+g9rK0IX5NS44w4dc=</Hash><Pid>81599-873-8639702-65745</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 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

Licensing Data-->
Software Licensing service is not running.

HWID Data-->
HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJTGZ3oQtsBszMCyCiVsPEaDQhkGpJT78vSWqrJ+boqsViqF

OEM Activation 1.0 Data-->
N/A

Laptop says Vista's not genuine when it is?

Wed, 01 Jul 2009 15:16:17 Z

How do I fix this

Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004d401
Cached Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {46F3F15F-7C4A-4DBA-A8C6-60F59B0E90EE}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.090302-1506
TTS Error: M:20090701110537149-
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{46F3F15F-7C4A-4DBA-A8C6-60F59B0E90EE}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1472696520-3121251771-1292475783</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GG757AV-ABA d4990y</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.09</Version><SMBIOSVersion major="2" minor="4"/><Date>20070608000000.000000+000</Date></BIOS><HWID>53333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>18CB0AB45F29168</Val><Hash>QnekOxOEXJl+trA95ewO8HPLmyc=</Hash><Pid>89451-OEM-6618077-06206</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: U1BMRwEAAAAAAQAABAAAAL8RAAAAAAAAYWECADAgAADoRxsYWfrJARhDs/4hWdo7Xkl9D+HKpnipJgzDTB06fa9t8oh5Jg9rQaorOpb+gxZk+r8/uEdFaefDvX0zCybmDilyQLttVIzZBWTNkSDHxykpHkwdwOXusEGnmR0ReJ9KlWCJouxq6PAIwHwHVMfvNauSbFvmaTCDPKtQZQFIQcDXIAwFGl6D9S/GUDYecePFRKM/leS97bxOVVm9fICZUkfHdDNbo72qUqYYmAlRJO05+WV1r70w2O6Pl99gqTnSYR4j0FashTOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwYQ7P+IVnaO15JfQ/hyqZ4uloIER/B9Z4VQPdx/oitjO/lKogCwfzpzJ/epqpDoe3nw719Mwsm5g4pckC7bVSM2QVkzZEgx8cpKR5MHcDl7rBBp5kdEXifSpVgiaLsaujwCMB8B1TH7zWrkmxb5mkwgzyrUGUBSEHA1yAMBRpeg/UvxlA2HnHjxUSjP5Xkve28TlVZvXyAmVJHx3QzW6O9qlKmGJgJUSTtOfllda+9MNjuj5ffYKk50mEeI9BWrIUzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMGEOz/iFZ2jteSX0P4cqmeJRkdMm9DJIvCRUL+fHdqtVpu+73jc28gQrx8bbYxYXN58O9fTMLJuYOKXJAu21UjO04jJhtHnkxUklDuAWFG12wQaeZHRF4n0qVYImi7Gro8AjAfAdUx+81q5JsW+ZpMIM8q1BlAUhBwNcgDAUaXoP1L8ZQNh5x48VEoz+V5L3tvE5VWb18gJlSR8d0M1ujvapSphiYCVEk7Tn5ZXWvvTDY7o+X32CpOdJhHiPQVqyFM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDA==

Licensing Data-->
C:\Windows\system32\slmgr.vbs(291, 5) (null): 0xC004D401

HWID Data-->
HWID Hash Current: NgAAAAIAAAABAAEAAgACAAAABAABAAEAeqjIM06miGo+v9qtvK3y9P4PIj8oVaxWTAHLxCqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name    OEMID Value    OEMTableID Value
APIC            HPQOEM        SLIC-CPC
FACP            HPQOEM        SLIC-CPC
HPET            HPQOEM        SLIC-CPC
MCFG            HPQOEM        SLIC-CPC
SLIC            HPQOEM        SLIC-CPC
SSDT            HPQOEM        SLIC-CPC

Laptop says Vista's not genuine when it is?

Wed, 01 Jul 2009 16:28:02 Z

In Forum Announcements, please read "Please Read Before Posting."

For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

Laptop says Vista's not genuine when it is?

Wed, 01 Jul 2009 16:28:10 Z

In Forum Announcements, please read "Please Read Before Posting."

For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

Laptop says Vista's not genuine when it is?

Wed, 01 Jul 2009 16:28:18 Z

In Forum Announcements, please read "Please Read Before Posting."

For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

Laptop says Vista's not genuine when it is?

Wed, 01 Jul 2009 16:28:25 Z

In Forum Announcements, please read "Please Read Before Posting."

For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp