getting a message that my windows vista product key is not correct

Saturday, October 31, 2009 2:13 AMhaliburton1

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I folowed the instruction in the Vista forum and downloaded a diagnostic tool to see if my copy of Vista was genuine and I went to the website that the product key message window provided. Both tools say that I have a genuine copy of Window's Vista. But the product key message window error still keeps popping up, what can I do to get rid of it?
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Monday, November 02, 2009 9:48 PMDarin Smith MSMSFT, Moderator

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Hello haliburton1,

In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

If you do not have access to the Start Button:

1)    Login to Vista and click the option that brings up Internet Explorer.

2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

4)    When the program runs, click the “Continue” button, then click the “Copy” button.

5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/e7db883d-606e-43b3-9c7f-f89b15eae950.

6)    In a reply post, paste the Diagnostic Report.

Thank you,
Darin MS
- Marked As Answer byDarin Smith MSMSFT, ModeratorFriday, November 06, 2009 6:57 PM
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Monday, November 02, 2009 9:48 PMDarin Smith MSMSFT, Moderator

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Hello haliburton1,

In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

If you do not have access to the Start Button:

1)    Login to Vista and click the option that brings up Internet Explorer.

2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

4)    When the program runs, click the “Continue” button, then click the “Copy” button.

5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/e7db883d-606e-43b3-9c7f-f89b15eae950.

6)    In a reply post, paste the Diagnostic Report.

Thank you,
Darin MS
- Marked As Answer byDarin Smith MSMSFT, ModeratorFriday, November 06, 2009 6:57 PM
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Friday, November 06, 2009 6:57 PMDarin Smith MSMSFT, Moderator

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No reply from original poster.

Question is assumed to have been answered.

Darin MS
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Tuesday, November 10, 2009 2:43 AMmulbah

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Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {573F576E-CD88-4B0D-88EC-F86217D6C1FD}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.090803-2339
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{573F576E-CD88-4B0D-88EC-F86217D6C1FD}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1189613437-3642634435-3696256817</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP185AA-ABA CQ5110F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersion major="2" minor="5"/><Date>20090320000000.000000+000</Date></BIOS><HWID>D1333507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6001.0000-2392009
Installation ID: 011886906920393612542370964752897100077135166603328526
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Licensed

HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEAeqiYiLwfxNeAnEqE8vRaEYSirFaonA==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   HPQOEM  SLIC-CPC
FACP   HPQOEM  SLIC-CPC
HPET   HPQOEM  SLIC-CPC
MCFG   HPQOEM  SLIC-CPC
SLIC   HPQOEM  SLIC-CPC
SSDT   HPQOEM  SLIC-CPC
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