"This Copy of Windows is not genuine" - Just wanna know why coz it was bundled with my LenY570

Friday, June 08, 2012 8:07 AM

0

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x8007041d
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text.
Error: 0x8007041D

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:8:2012 02:12
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007041d
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQQyy2QvE5XZM9Bd81wfQLvW+Ic4PvNMucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           INSYDE       HR CRB
FACP           LENOVO       CB-01
HPET           LENOVO       CB-01
BOOT           INSYDE       HR CRB
MCFG           LENOVO       CB-01
WDAT           INSYDE       HR CRB
SLIC           LENOVO       CB-01
ASF!           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
ASPT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
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Friday, June 08, 2012 9:00 AM

Moderator

0

"Jay Sabz" wrote in message news:08e8864c-7ddc-4656-bb1f-19271bea3af6...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x8007041d
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003

Other data-->
SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091 </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text.
Error: 0x8007041D

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:8:2012 02:12
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007041d

Have you been using any form of Registry cleaner or optimiser?

The easiest way to fix this problem is probably to uninstall and reinstall the WAT Update KB971033

Please try first uninstalling the WAT Update KB971033 from Installed Updates, and then reinstalling it using the download from http://support.microsoft.com/kb/971033 - you'll need the 64-bit version

once done, reboot twice, and validate at www.microsoft.com/genuine/validate

The post back with the validation results and a new MGADiag report.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Friday, June 08, 2012 10:30 AM

0

Have you been using any form of Registry cleaner or optimiser?

The easiest way to fix this problem is probably to uninstall and reinstall the WAT Update KB971033

Please try first uninstalling the WAT Update KB971033 from Installed Updates, and then reinstalling it using the download from http://support.microsoft.com/kb/971033 - you'll need the 64-bit version

once done, reboot twice, and validate at www.microsoft.com/genuine/validate

The post back with the validation results and a new MGADiag report.

Uhh, thanks for the reply. I tried the steps above and I think the problem somehow escalated. First of all, the removal of KB971033 did not complete for some unknown reason. In addition, it seems that the list of the installed updates is gone. Second, I could download the standalone KB971033 but it does not complete installation. Moreover, it says something like I can only install updates if my copy is genuine. What do I do now?
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Friday, June 08, 2012 10:43 AM

Moderator

0

SOmething odd here :(

Please run a full CHKDSK and SFC scan....
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The chkdsk will take a few hours depending on the size
of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally
(possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found

Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Post an MGADiag report with details of any error messages encountered.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Friday, June 08, 2012 2:42 PM

0
SOmething odd here :(

Please run a full CHKDSK and SFC scan....
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The chkdsk will take a few hours depending on the size
of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally
(possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found

Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Post an MGADiag report with details of any error messages encountered.

Well, it still doesn't show the list for the updates I've installed. Did all the steps and here are the results:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800249-02-1033-7601.0000-0622012
Installation ID: 008446043752115541846103511723834132506960460126576763
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FJQKD
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/8/2012 10:35:25 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:8:2012 02:12
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQQyy2QvE5XZM9Bd81wfQLvW+Ic4PvNMucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           INSYDE       HR CRB
FACP           LENOVO       CB-01
HPET           LENOVO       CB-01
BOOT           INSYDE       HR CRB
MCFG           LENOVO       CB-01
WDAT           INSYDE       HR CRB
SLIC           LENOVO       CB-01
ASF!           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
ASPT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
- Edited by Jay Sabz Friday, June 08, 2012 2:47 PM
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Friday, June 08, 2012 3:09 PM

Moderator

0

SOmething obviously worked - you're now showing as genuine :)

please check by attempting validation at www.microsoft.com/genuine/validate and post the results and a new MGADiag report.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Friday, June 08, 2012 3:59 PM

0

SOmething obviously worked - you're now showing as genuine :)

please check by attempting validation at www.microsoft.com/genuine/validate and post the results and a new MGADiag report.

Thanks for the help so far. The resuts for activation still bothers me though. Here:

For the MGA, here:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800249-02-1033-7601.0000-0622012
Installation ID: 008446043752115541846103511723834132506960460126576763
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FJQKD
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/9/2012 12:00:07 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:8:2012 02:12
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQQyy2QvE5XZM9Bd81wfQLvW+Ic4PvNMucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           INSYDE       HR CRB
FACP           LENOVO       CB-01
HPET           LENOVO       CB-01
BOOT           INSYDE       HR CRB
MCFG           LENOVO       CB-01
WDAT           INSYDE       HR CRB
SLIC           LENOVO       CB-01
ASF!           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
ASPT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
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Friday, June 08, 2012 4:21 PM

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0

I know I've seen that problem somewhere - were you using Firefox at the time? If so, try again with IE.

(I'll have a search to see if I can find the hole in my memory<g>)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Friday, June 08, 2012 4:37 PM

Moderator

0

Ah - I remember - that usually means that you've downloaded the wrong version (e.g. 32-bit instead of 64bit).

I wonder if your User Agent String is lying to the site?

Go here http://www.useragentstring.com/ and seewhat your UAS is. copy and paste the contents of the string box in your response. (it should include 'WOW64' )

Download the WAT update again and try to install it again. (you may have had a corrupted one last time)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Friday, June 08, 2012 5:03 PM

Ah - I remember - that usually means that you've downloaded the wrong version (e.g. 32-bit instead of 64bit).

I wonder if your User Agent String is lying to the site?

Go here http://www.useragentstring.com/ and seewhat your UAS is. copy and paste the contents of the string box in your response. (it should include 'WOW64' )

Download the WAT update again and try to install it again. (you may have had a corrupted one last time)

Will the one on the homepage do?

If so, here's from Fox:

Firefox 13.0
Mozilla	MozillaProductSlice. Claims to be a Mozilla based user agent, which is only true for Gecko browsers like Firefox and Netscape. For all other user agents it means 'Mozilla-compatible'. In modern browsers, this is only used for historical reasons. It has no real meaning anymore
5.0	Mozilla version
Windows NT 6.1	Operating System: Windows 7
WOW64	(Windows-On-Windows 64-bit) A 32-bit application is running on a 64-bit processor
rv:13.0	CVS Branch Tag The version of Gecko being used in the browser
Gecko	Gecko engine inside
20100101	Build Date: the date the browser was built
Firefox	Name : Firefox
13.0	Firefox version

This one's from IE:

Internet Explorer 9.0
Mozilla	MozillaProductSlice. Claims to be a Mozilla based user agent, which is only true for Gecko browsers like Firefox and Netscape. For all other user agents it means 'Mozilla-compatible'. In modern browsers, this is only used for historical reasons. It has no real meaning anymore
5.0	Mozilla version
compatible	Compatibility flag Indicates that this browser is compatible with a common set of features
MSIE 9.0	Name : Internet Explorer version 9.0
Windows NT 6.1	Operating System: Windows 7
Win64	(Win32 for 64-Bit-Windows) API implemented on 64-bit platforms of the Windows architecture - currently AMD64 and IA64
x64	64-bit windows version
Trident	Layout engine for the Microsoft Windows version of Internet Explorer.
5.0	Trident version

Tried installing KB971033 but it still says it's not applicable. By the way, I forgot to ask if system restore corrupts the updates. I have used system restore on this device twice already. The most recent was around 3 weeks ago.

Friday, June 08, 2012 5:55 PM

Moderator

0

That looks pretty much the same as mine

All I really needed was the stuff from the box at the top - mine said

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.30729)

(running in IE 32 in Vista)

Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0; MAAU)

(running IE 64 in Win7)

:)

System Restore will uninstall any updates installed between 'now' and the date restored to - but is should be a clean job, and as far as I know it does nothing to the Updates History, and will only remove affected updates from the Installed Updates listings.

On that count, you may want to have a look at what updates are missing - install Belarc Advisor (www.belarc.com - it's free) and see what it has to say.

I need to think about the KB971033 problem - it may simply be a case of needing to rename the SoftwareDistribution folder (but don't do anything yet!)

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Saturday, June 09, 2012 4:32 AM

0

That looks pretty much the same as mine

All I really needed was the stuff from the box at the top - mine said

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.30729)

(running in IE 32 in Vista)

Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0; MAAU)

(running IE 64 in Win7)

:)

System Restore will uninstall any updates installed between 'now' and the date restored to - but is should be a clean job, and as far as I know it does nothing to the Updates History, and will only remove affected updates from the Installed Updates listings.

On that count, you may want to have a look at what updates are missing - install Belarc Advisor (www.belarc.com - it's free) and see what it has to say.

I need to think about the KB971033 problem - it may simply be a case of needing to rename the SoftwareDistribution folder (but don't do anything yet!)

Ran BA and I got like 1.25/10 for Security benchmark. Currently changing some account settings.
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- Quote
Saturday, June 09, 2012 10:08 AM

Moderator

0

"Jay Sabz" wrote in message news:3d0379ae-a6b0-4ad3-b362-92214a731ee8...

Ran BA and I got like 1.25/10 for Security benchmark. Currently changing some account settings.

Ouch - was that because of the missing updates, or what (they are listed)

Please post a new MGADiag report so we can check what has/hasn't changed

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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- Quote
Saturday, June 09, 2012 1:46 PM

0

"Jay Sabz" wrote in message news:3d0379ae-a6b0-4ad3-b362-92214a731ee8...

Ran BA and I got like 1.25/10 for Security benchmark. Currently changing some account settings.

Ouch - was that because of the missing updates, or what (they are listed)

Please post a new MGADiag report so we can check what has/hasn't changed

This is my current MGA rep:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007041d
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text.
Error: 0x8007041D

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:8:2012 02:12
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQQyy2QvE5XZM9Bd81wfQLvW+Ic4PvNMucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           INSYDE       HR CRB
FACP           LENOVO       CB-01
HPET           LENOVO       CB-01
BOOT           INSYDE       HR CRB
MCFG           LENOVO       CB-01
WDAT           INSYDE       HR CRB
SLIC           LENOVO       CB-01
ASF!           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
ASPT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
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Sunday, June 10, 2012 9:06 AM

Moderator

0

"Jay Sabz" wrote in message news:d8854458-0e65-4681-9713-f1da9a6f5d7c...

"Jay Sabz" wrote in message news:3d0379ae-a6b0-4ad3-b362-92214a731ee8...

Ran BA and I got like 1.25/10 for Security benchmark. Currently changing some account settings.

Ouch - was that because of the missing updates, or what (they are listed)

Please post a new MGADiag report so we can check what has/hasn't changed

This is my current MGA rep:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007041d
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

Please open the Services console (services.msc) and set the list order by 'Startup type', by clicking on the header.

List in your response the Disabled services

Now click on the Status header - what services have no status(i.e.aren't running), but have startup type either Automatic or Automatic(Delayed)? (they should be all in one group at the top of the list)

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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- Quote
Sunday, June 10, 2012 1:35 PM

0

"Jay Sabz" wrote in message news:d8854458-0e65-4681-9713-f1da9a6f5d7c...

"Jay Sabz" wrote in message news:3d0379ae-a6b0-4ad3-b362-92214a731ee8...

Ran BA and I got like 1.25/10 for Security benchmark. Currently changing some account settings.

Ouch - was that because of the missing updates, or what (they are listed)

Please post a new MGADiag report so we can check what has/hasn't changed

This is my current MGA rep:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007041d
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

Please open the Services console (services.msc) and set the list order by 'Startup type', by clicking on the header.

List in your response the Disabled services

Now click on the Status header - what services have no status(i.e.aren't running), but have startup type either Automatic or Automatic(Delayed)? (they should be all in one group at the top of the list)

From these services with automatic startup,

there are only 3 with no status:
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Sunday, June 10, 2012 1:50 PM

Moderator

0

I see that you have McAfee totally disabled at the moment?

The other results look normal.

What other AV's have ever been installed on this machine since the last reformat/reinstall?

What was the original AV that was pre-installed (assuming there was one)?

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Sunday, June 10, 2012 2:31 PM

0

Well, the McAfee got preinstalled with it. I had it disabled primarily since its license has expired. Aside from this, it was unable to detect certain threats so I disabled it to prevent conflicts with NOD32.
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Sunday, June 10, 2012 2:46 PM

Moderator

0

The problem with thaat is that just disabling it doesn't release all the thousands of hooks that it has into the system - and this can result in unpredictable behaviour.

You need to uninstall it completely - starting by using the Control Panel Programs & Features listing.

Once that has run, and you've rebooted, download and run the MCPR tool to get rid of the rest of it....

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=CS41013

reboot again (whether it asks for it or not)

Now check that this hasn't disturbed NOD32 at all - if it has, then uninstall that, run its cleanup tool as well, and then reinstall it.

Then post another MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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- Quote
Monday, June 11, 2012 3:51 PM

0

The problem with thaat is that just disabling it doesn't release all the thousands of hooks that it has into the system - and this can result in unpredictable behaviour.

You need to uninstall it completely - starting by using the Control Panel Programs & Features listing.

Once that has run, and you've rebooted, download and run the MCPR tool to get rid of the rest of it....

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=CS41013

reboot again (whether it asks for it or not)

Now check that this hasn't disturbed NOD32 at all - if it has, then uninstall that, run its cleanup tool as well, and then reinstall it.

Then post another MGADiag report.

Well, completely uninstalled McAfee and below is the new MGA report. How is the thing below different from the previous ones?

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800249-02-1033-7601.0000-0622012
Installation ID: 008446043752115541846103511723834132506960460126576763
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FJQKD
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/11/2012 11:47:02 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:8:2012 02:12
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQdkLDLLE5XZM9Bd81wfQLvW+Ic4PvNMucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           INSYDE       HR CRB
FACP           LENOVO       CB-01
HPET           LENOVO       CB-01
BOOT           INSYDE       HR CRB
MCFG           LENOVO       CB-01
WDAT           INSYDE       HR CRB
SLIC           LENOVO       CB-01
ASF!           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
ASPT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
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Monday, June 11, 2012 4:20 PM

Moderator

0

"Jay Sabz" wrote in message news:5fcaa753-03ed-414a-bf58-b40b9934d58f...

Well, completely uninstalled McAfee and below is the new MGA report. How is the thing below different from the previous ones?

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003

File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091 </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: FJQKD
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/11/2012 11:47:02 PM

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes

SLIC LENOVO CB-01

It doesn't - but the rest of the system be be seeing something a little differently.

Can you validate at www.microsoft.com/genuine/validate now?

Can you reinstall the KB971033 update?

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Wednesday, June 13, 2012 5:55 AM

0

Well, the same thing about the update not being applicable is displayed for both. And again, after a while the message "This copy......" showed up. Also, I could check for updates but it says "There are no updates available for your computer."
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Wednesday, June 13, 2012 6:10 AM

0
From your MGA Report: TimeZone>China Standard Time

Are you located in China? If not, please reset your location in the BIOS and within Windows 7. Make sure the date and time are also set correctly.

Then visit Genuine Microsoft Software – Diagnostic Site anc click on Validate Windows and then restart your computer.

Run another MGA Report and post it here. Thank you!

Carey Frisch
- Edited by Carey FrischMVP Wednesday, June 13, 2012 6:18 AM
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Thursday, June 14, 2012 5:07 PM

0

Well, there was something surprising that happened. Before I turned my notebook off yesterday, there was the "This copy..." message. Now, after turning it up the pic below popped. Oddly, the update list still doesn't show even now.
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Thursday, June 14, 2012 5:14 PM

Moderator

0

...and an MGADiag report???
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Thursday, June 14, 2012 7:38 PM

0

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007041d
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text.
Error: 0x8007041D

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:8:2012 02:12
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQdkLDLLE5XZM9Bd81wfQLvW+Ic4PvNMucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   INSYDE  HR CRB
FACP   LENOVO  CB-01
HPET   LENOVO  CB-01
BOOT   INSYDE  HR CRB
MCFG   LENOVO  CB-01
WDAT   INSYDE  HR CRB
SLIC   LENOVO  CB-01
ASF!   INSYDE  HR CRB
SSDT   INSYDE  HR CRB
ASPT   INSYDE  HR CRB
SSDT   INSYDE  HR CRB
SSDT   INSYDE  HR CRB
SSDT   INSYDE  HR CRB
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Thursday, June 14, 2012 7:44 PM

0

Why is your time zone set to China?
Carey Frisch
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Monday, June 18, 2012 4:39 PM

Owner

0
No further reply from the Original Poster.

Issue is assumed to be resolved.
Darin MS
- Marked As Answer by Darin Smith MSOwner Monday, June 18, 2012 4:40 PM
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