Windows 7 Build 7601 This copy of Windows is not genuine

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Friday, June 10, 2011 8:21 PM

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I have Windows 7 that I bought as a Vista upgrade in October 2009 from Amazon.com. I have been using it ever since then, but now, just in the last week or so for the first time, I've started getting the "Windows 7 Build 7601 This copy of Windows is not genuine" message in the lower right corner of the desktop screen. Whenever the message shows up, I have found that if I right click on Computer and then click on Properties, the message goes away, but then it returns, sometimes the same day, but not always.

I have no doubt that this copy of Windows is genuine, have no idea why this message is showing up, and have no idea why it is just now doing so, since it has been installed and used on my system for more than 18 months. After reading some related threads, I see that others are having a similar problem, but it appears that in at least some of those cases their copies may have come from less reliable sources than Amazon.

Can anyone help me understand what's going on here?

Thanks.
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Friday, June 10, 2011 8:32 PM

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"g.arms" wrote in message news:2afb0bbd-58ba-41e4-92b2-9a31c3f5d999...

I have Windows 7 that I bought as a Vista upgrade in October 2009 from Amazon.com. I have been using it ever since then, but now, just in the last week or so for the first time, I've started getting the "Windows 7 Build 7601 This copy of Windows is not genuine" message in the lower right corner of the desktop screen. Whenever the message shows up, I have found that if I right click on Computer and then click on Properties, the message goes away, but then it returns, sometimes the same day, but not always.

I have no doubt that this copy of Windows is genuine, have no idea why this message is showing up, and have no idea why it is just now doing so, since it has been installed and used on my system for more than 18 months. After reading some related threads, I see that others are having a similar problem, but it appears that in at least some of those cases their copies may have come from less reliable sources than Amazon.

Can anyone help me understand what's going on here?

Thanks.

This sort of behaviour is caused by a 'race condition' where two programs are fighting for control of one file.

One of the programs is normally the Anti-Virus - which one are you running? What other security software are you running? What other AV has ever been installed on this machine?

--

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Friday, June 10, 2011 8:39 PM

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In order to analyze and troubleshoot your issue, please download and run the Microsoft Genuine Advantage Diagnostic Tool. Then click on the Continue button, the Copy button, and then paste in this thread. Thank you!

Carey Frisch
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Friday, June 10, 2011 8:48 PM

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This situation did arise soon after I made a change in antivirus programs.

I recently changed from AVG Free to Avast antivirus, because it seemed like the AVG had gotten to where it was taking forever to update, and my system was unusable while the updating was going on. I was hoping Avast might be better in that regard, but it doesn't seem to be, so apparently AVG wasn't the problem. I uninstalled AVG before installing Avast. I think that's the only security software I'm running... I occasionally do a scan with Malwarebytes, but think it only runs when I tell it to. I'm pretty sure there was a trial version of Norton on this machine originally, but I uninstalled it before installing AVG, which was several years ago.
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Friday, June 10, 2011 8:53 PM

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Carey...

Here's the report--

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BDPYJ-9XC9D-TXBCT
Windows Product Key Hash: 7s4xePZnxot8lHeLryKHl97pz2I=
Windows Product ID: 00359-031-2299042-85440
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A96EFBEA-CCB0-4742-A7E1-3FB099A42DD9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A96EFBEA-CCB0-4742-A7E1-3FB099A42DD9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TXBCT</PKey><PID>00359-031-2299042-85440</PID><PIDType>5</PIDType><SID>S-1-5-21-994959799-2681785100-314933301</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>RJ030AV-ABA a1750y</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.23</Version><SMBIOSVersion major="2" minor="4"/><Date>20071030000000.000000+000</Date></BIOS><HWID>CE363007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-031-229904-01-1033-7600.0000-3032009
Installation ID: 004650391782136893340110217303734955110565816280455790
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: TXBCT
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 6/10/2011 3:51:36 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:4:2011 20:51
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAQABAAAAAQABAAEAJJTqfcpsEKJI5MYBKCpE2mz8ctLsOw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name    OEMID Value    OEMTableID Value
APIC            HPQOEM        SLIC-CPC
FACP            HPQOEM        SLIC-CPC
HPET            HPQOEM        SLIC-CPC
MCFG            HPQOEM        SLIC-CPC
SLIC            HPQOEM        SLIC-CPC
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Friday, June 10, 2011 9:02 PM

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Please visit Genuine Microsoft Software – Diagnostic Site, and click on Start Diagnostics. After the diagnostic procedure has completed, restart your computer and the issue should be resolved.
Carey Frisch
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Friday, June 10, 2011 9:13 PM

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I ran the diagnostics, and then almost instantly got a screen saying everything had passed (all the items listed were things relating to Firefox configuration). I have not yet restarted my computer, but it seems like no changes were made so I can't see how this can have any effect... can it?
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Friday, June 10, 2011 9:21 PM

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If everything checks out you should not have the problem anymore. Let us know if the problen does reoccur for some odd reason.
Carey Frisch
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Friday, June 10, 2011 10:42 PM

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"g.arms" wrote in message news:3304c35b-635b-426d-88c9-21a460238a64...
I ran the diagnostics, and then almost instantly got a screen saying everything had passed (all the items listed were things relating to Firefox configuration). I have not yet restarted my computer, but it seems like no changes were made so I can't see how this can have any effect... can it?

You should run the removal tools for both AVG and Norton - it can't hurt, and may well help.

AVG Remover - http://www.avg.com/us-en/utilities

Norton Removal Tool - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US

--

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Friday, June 10, 2011 11:44 PM

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Noel...

Okay, will do. Thanks.
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Saturday, June 11, 2011 7:05 PM

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Carey...

After restarting my computer, the message has shown up again, so running the diagnostics apparently did not have the desired effect. I have not yet re-run the AVG and Norton removal tools
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Tuesday, June 14, 2011 5:31 AM

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After running the removal tools, nothing has changed... still getting the message from time to time. Pretty frustrating to have a feature that makes it look like I've got phony software, when I know that just can't be the case.

Any other ideas what to do? Is there someone at Microsoft I should communicate with about this? I've got the disc and the package it came in.
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Tuesday, June 14, 2011 6:49 AM

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1
"g.arms" wrote in message news:e4808f3d-9084-4163-823c-90994ed2deee...

After running the removal tools, nothing has changed... still getting the message from time to time. Pretty frustrating to have a feature that makes it look like I've got phony software, when I know that just can't be the case.

Any other ideas what to do? Is there someone at Microsoft I should communicate with about this? I've got the disc and the package it came in.

'still getting the message from time to time' - this makes me think that perhaps you have a number of anti-malware/AV apps running in the background, fighting each other for access to files.

What is in the startup axis? - I VERY rarely recommend this, but a HiJackThis log may be worth looking at to check....

http://uk.trendmicro.com/uk/products/personal/free-tools-and-services/

--

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked As Answer by Darin Smith MSOwner Friday, June 17, 2011 6:12 PM
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Friday, June 17, 2011 6:12 PM

Owner

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No further reply from the Original Poster.

Issue is assumed to be resolved.
Darin MS
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Thursday, November 03, 2011 5:47 AM

0

Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4ab Windows Product Key: *****-*****-X92GV-V7DCV-P4K27 Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s= Windows Product ID: 00426-OEM-8992662-00400 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {6A48E7EC-17F0-4A9A-85B1-1D3F0643D351}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.110622-1506 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Enterprise 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {6A48E7EC-17F0-4A9A-85B1-1D3F0643D351}1.9.0027.06.1.7601.2.00010100.1.0.001x32*****-*****-*****-*****-P4K2700426-OEM-8992662-004002S-1-5-21-429749041-2160430800-3625991133MICRO-STAR INTERNATIONAL CO., LTDMS-N014American Megatrends Inc.EN014IMR.10L20100125000000.000000+00069F30A00018400E404090409Eastern Standard Time(GMT-05:00)03DELL QA09 100100Microsoft Office Enterprise 20071264BC76978749586GW6PzcEVEDTVKeO5Ym5UUm41dBk=89388-707-0441865-6550314 Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600400-02-1033-7600.0000-2542011 Installation ID: 004901364811860342154216135972738365253045769551650115 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: P4K27 License Status: Notification Notification Reason: 0xC004F200 (non-genuine). Remaining Windows rearm count: 4 Trusted time: 11/3/2011 1:46:49 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4AB HealthStatus: 0x0000000000000000 Event Time Stamp: 9:23:2011 21:00 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAAAAgABAAIAAAABAAAAAwABAAEAnJ+aPxjdMATq+hCbIPPqfuqC+n4203IZ OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC MSI_NB MEGABOOK FACP MSI_NB MEGABOOK HPET MSI_NB MEGABOOK MCFG A M I ITL 945. SLIC DELL QA09
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Thursday, November 03, 2011 7:24 AM

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"Monztah" wrote in message news:10c68170-a03b-41ff-bab2-2878968887c5...

Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4ab

Please repost your report to your OWN NEW thread – this ensures that your get best attention, and avoids confusion for all.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Wednesday, April 18, 2012 4:12 PM

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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-R38TQ-RV8M9-WWTCY
Windows Product Key Hash: imKjAvpNIp2sNTp3Q64egK5kR0E=
Windows Product ID: 00346-OEM-8992752-50258
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {6804857F-89DC-4613-BFDD-B1C6FC090D78}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120305-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6804857F-89DC-4613-BFDD-B1C6FC090D78}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WWTCY</PKey><PID>00346-OEM-8992752-50258</PID><PIDType>2</PIDType><SID>S-1-5-21-2938950363-763657093-4028190107</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20059                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>29CN27WW(V2.04)</Version><SMBIOSVersion major="2" minor="6"/><Date>20100601000000.000000+000</Date></BIOS><HWID>13B83C07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:16:2012 18:58
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAEAAAACAAAABQABAAEAeqi4tjaGmEFoN6wiLK4E1iyy7nTe13KKvkFcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           INTEL        Calpella
FACP           LENOVO       CB-01
HPET           LENOVO       CB-01
BOOT           INTEL        Calpella
MCFG           LENOVO       CB-01
WDRT           INTEL        Calpella
ASF!           INTEL        Calpella
SLIX           LENOVO       CB-01
ASPT           INTEL        Calpella
SSDT           PmRef       CpuPm
SSDT           PmRef       CpuPm
SSDT           PmRef       CpuPm
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Wednesday, April 18, 2012 5:41 PM

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0

"bejugum navitha" wrote in message news:9b61a2e7-e706-4435-bc7c-fc5512f3fb95...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-R38TQ-RV8M9-WWTCY
Windows Product Key Hash: imKjAvpNIp2sNTp3Q64egK5kR0E=
Windows Product ID: 00346-OEM-8992752-50258
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table

Please repost your report in a NEW thread of your own - this avoids confusion.

your installation is counterfeit - repost in a new thread for details.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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Wednesday, May 16, 2012 11:32 PM

0

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85035
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6A81F6CC-592C-42CC-9D61-797BE90412BD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Alfredo\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A81F6CC-592C-42CC-9D61-797BE90412BD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85035</PID><PIDType>1</PIDType><SID>S-1-5-21-1846045836-2837664256-2587633962</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1526 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A15</Version><SMBIOSVersion major="2" minor="4"/><Date>20080703000000.000000+000</Date></BIOS><HWID>30993C07018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-868-000000-03-1033-7600.0000-2612011
Installation ID: 018725651506064083217096011233945964469442197181629090
Partial Product Key: GPDD4
License Status: Notification
Notification Reason: 0xC004F056.
Remaining Windows rearm count: 4
Trusted time: 5/16/2012 6:27:39 PM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:14:2012 19:21
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: PAAAAAEABwABAAEAAAACAAAAAwABAAEAnJ+GBiKfvr8w0KSnuJGQpswP/JXgb2Il6kXceOVb9ksAWczz

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M08
FACP DELL M08
HPET DELL M08
BOOT DELL M08
MCFG DELL M08
SLIC DELL M08
OSFR DELL M08
SSDT DELL M08
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Thursday, May 17, 2012 12:18 AM

Moderator

0

"JuanPancho" wrote in message news:d7697f56-5715-462b-9202-a040443326fc...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85035
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048

Please repost your report in a NEW thread of your own - this avoids confusion.

You should be talking to your System Administrator - the installation is of a Volume License Key

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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