window 7 giving me an Genuine Error after update :3 never showed up before yesterday an today i get a not genine message on my desktop

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• Thursday, March 08, 2012 1:47 AM

   

   
  

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  Windows 7 Build 7601 This copy of Windows is not genuine sorry this is the error im getting :3 I BOUGHT my laptop from Lenovo an i never changed the windows that was factory installed :3

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• Thursday, March 08, 2012 4:14 AM

  Answerer

   

   
  

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  Recreate the Licensing Store
  1) Click Start button.
  2) Type: CMD.exe into the 'Search programs and files' field
  3) Right-Click on CMD.exe and select Run as Administrator
  4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
  Note: the Software Protection service may not be running, this is ok.
  5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
  6) Type: rename tokens.dat tokens.bar
  7) Type: cd %windir%\system32
  8) Type: net start sppsvc
  9) Type: slui.exe
  10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
  
  Reboot and Post back with a new MGADiag report
  

  ---

  Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

  • Marked As Answer by Darin Smith MSOwner Monday, March 12, 2012 9:23 PM
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• Thursday, March 08, 2012 8:48 AM

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  "AkuraSon" wrote in message news:640ec8ca-1c3e-404a-b365-3d181be1bbbd...

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  
  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-MV8MH-98QJM-24367
  Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
  Windows Product ID: 55041-OEM-8992671-00437
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {0866C79B-FCD7-47AB-90A4-906FBB91B605}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.110622-1506
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Enterprise 2007 - 100 Genuine
  2007 Microsoft Office system - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
  
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Chris\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  
  File Scan Data-->
  
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{0866C79B-FCD7-47AB-90A4-906FBB91B605}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-4109150385-574775351-538751005</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2757CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7ZETA9WW (2.09 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20091119000000.000000+000</Date></BIOS><HWID>A8A03D07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7Z   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>9E538BFA2C2AECE</Val><Hash>4IL2umiEHoIP2AEPhrfpxUQG/nc=</Hash><Pid>81599-871-7138844-65125</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
  
  
  Spsys.log Content: 0x80070002
  
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
  Error: 0xC004F012
  
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 12:9:2011 10:37
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  
  
  HWID Data-->
  HWID Hash Current: OgAAAAIABAABAAEAAQACAAAAAwABAAEA6GHgRc02A8aAheQssFQuCPwyrAmE7TiCyfn6TVRyNrlGyg==
  
  
  OEM Activation 1.0 Data-->
  N/A
  
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC LENOVO TP-7Z  
    FACP LENOVO TP-7Z  
    HPET LENOVO TP-7Z  
    BOOT LENOVO TP-7Z  
    MCFG LENOVO TP-7Z  
    SSDT LENOVO TP-7Z  
    ECDT LENOVO TP-7Z  
    SLIC LENOVO TP-7Z  
    ASF! LENOVO TP-7Z  
    SSDT LENOVO TP-7Z  
    TCPA
    SSDT LENOVO TP-7Z  
    SSDT LENOVO TP-7Z  
    SSDT LENOVO TP-7Z  
  
  
  
  

   

   

  Please run the following command from an Elevated Command Prompt window(1)

   

  Copy and paste set of commands below into the window – once completed, hit the Enter Key to ensure that the last command has run (2)

   

  REG QUERY HKU

  REG QUERY HKU\S-1-5-20

  REG QUERY HKU\S-1-5-20\Environment

  REG QUERY HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20

   

   

  Copy the whole output to your response(3) ;)

  1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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• Thursday, March 08, 2012 3:28 PM

   

   
  

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  Recreate the Licensing Store
  1) Click Start button.
  2) Type: CMD.exe into the 'Search programs and files' field
  3) Right-Click on CMD.exe and select Run as Administrator
  4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
  Note: the Software Protection service may not be running, this is ok.
  5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
  6) Type: rename tokens.dat tokens.bar
  7) Type: cd %windir%\system32
  8) Type: net start sppsvc
  9) Type: slui.exe
  10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
  
  Reboot and Post back with a new MGADiag report
  

  ---

  Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

  THANK YOU! < Rebooting to see if this worked ^_^
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• Saturday, March 17, 2012 2:33 AM

   

   
  

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  i have had a similar issue with machines randomly having activation errors that were manufacture had installed the OS.  I have not tried the above steps yet but would like to hear if it worked!

  Thanks

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• Saturday, March 17, 2012 2:35 AM

   

   
  

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  You need to create your own individual post and paste your MGA report within the post - thank you!

  ---

  Carey Frisch

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• Saturday, April 07, 2012 7:06 PM

   

   
  

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  Guys? ummm my error is back D:
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• Saturday, April 07, 2012 7:12 PM

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  "AkuraSon" wrote in message news:f0246fe2-5ae3-432f-9a83-8f125af34a5f...

  Guys? ummm my error is back D:

   

  Please post a new MGADiag report.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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