jmatthews3030's issue
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Tuesday, April 13, 2010 12:10 AM
Hi,
I have installed this copy of windows on a new pc, after technical difficulties on first. It was properly activated over internet but now i get validation error... 0x80080100. Here's my wgatool report. Any clues where to start?
Jon
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-FQXV3-C86MM-FB23M
Windows Product Key Hash: OeVvuDUDNpoD9Qtac0GIOsbzTpc=
Windows Product ID: 00426-292-6156145-85353
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {C00F346C-0442-4D58-9D65-86AC76EABCF2}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C00F346C-0442-4D58-9D65-86AC76EABCF2}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FB23M</PKey><PID>00426-292-6156145-85353</PID><PIDType>5</PIDType><SID>S-1-5-21-2427277326-1426575932-2212004215</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="5"/><Date>20100201000000.000000+000</Date></BIOS><HWID>D3BB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-615614-00-1033-7600.0000-0922010
Installation ID: 010644595974836951697933690383608215876733371763681830
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FB23M
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 4/12/2010 8:04:42 PMWindows Activation Technologies-->
HrOffline: N/A
HrOnline: N/A
HealthStatus: N/A
Event Time Stamp: N/A
WAT Activex: Registered
WAT Admin Service: RegisteredHWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJQmUbxSqnZI5DRIauCg5Ij/IhIoK0bKOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 020110 APIC1527
FACP A M I OEMFACP
HPET 020110 OEMHPET
MCFG 020110 OEMMCFG
OEMB 020110 OEMB1527
AAFT 020110 OEMAAFT
GSCI 020110 GMCHSCI- Split by Darin Smith MSOwner Tuesday, April 13, 2010 8:18 PM One issue per thread
- Split by Darin Smith MSOwner Tuesday, April 13, 2010 8:18 PM One issue per thread
All Replies
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Tuesday, April 13, 2010 8:26 PMOwner
Hello jmatthews3030,
I am not seeing anything in your Diagnostic Report that indicates a Non-Genuine issue. Would you go to http://microsoft.com/genuine and click the Validate Windows button. Once done with the Validation, re-run the Diagnostic Report and post it. If the Validation results are Non-Genuine the new Diagnostic Report should show me more information.
Thank you,
Darin MS- Marked As Answer by Darin Smith MSOwner Friday, April 16, 2010 9:02 PM
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Friday, April 16, 2010 9:02 PMOwner
No reply from original poster.
Issue assumed to be resolved.
Darin MS