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Answerxp pro sp3 activation after upgrade

  • Thursday, July 02, 2009 5:02 PMreglisse06 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    hello!

    After an update of XP home towards XP pro SP3, my pc freezes on a blue screen with the focus and without error message at request of validation. What is the problem?  I tried several solutions of Microsoft without succés.

    Thanks for your help
     

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  • Monday, July 06, 2009 5:21 PMDarin Smith MSMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hello reglisse06,

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the “Windows” tab, and click the "Copy" button then “Paste” the report into a reply message in this thread.

      Also, I am unsure if I understood you, your computer gives a Blue Screen error when you attempt to Validate. Is that correct?

    Thank you,
    Darin MS
     
  • Tuesday, July 07, 2009 6:35 PMDarin Smith MSMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    No response from user. Closing this thread as Answered

    Darin MS