Sudden non-genuine warning after using legal XP Home for years

Wednesday, October 11, 2006 2:42 PMshiptoncraig

0
I had XP Home Edition pre-installed on my PC (from MESH computers). A while ago I updated to XP Home SP2 from the Windows Update site with no issues whatsoever. It has been running fine for a while now.

However, I turned it on this morning to find a message saying I am running a non-genuine XP. I know that my XP is a genuine version after conducting tests on the Microsoft website, and was wondering why this may have happened. I had a look around the net and downloaded MGADiag. The first time I ran it, it said that the verification couldn't take place (or similar).

So I used Lavasoft to do a spyware scan and deleted some low priority spyware (cookies etc.) After a restart it wouldn't load up. I tried again but using my Last Known Settings That Worked. This time, it started up fine. However, on the blue login screen that white box in the corner still said about XP. Once my desktop loaded, there was no icon in the System Tray and after running MGADiag again, it said that XP was genuine:

------------------

Diagnostic Report (1.5.0555.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Windows Product Key: *****-*****-QTDGW-4QRPR-XGKCY
Windows Product Key Hash: VY+eTUgLABriFGlrXTdQJDrkB3k=
Windows Product ID: 55277-OEM-2151302-59828
Windows Product ID Type: 3
Windows License Type: COA/System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: db30cb63-92c3-4c90-bc88-d5cf7a8a2ee9
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.540.0
Signed By: Microsoft
Validation Diagnostic:
Resolution Status: N/A

System Scan Data-->
Scan: Complete
Cryptography: Complete

Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Data-->
Office Status: 109
Office Diagnostics:

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>db30cb63-92c3-4c90-bc88-d5cf7a8a2ee9</UGUID><Version>1.5.0555.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-XGKCY</PKey><PID>55277-OEM-2151302-59828</PID><PIDType>3</PIDType><SID>S-1-5-21-1131934851-2326095371-1859522492</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1001.031</Version><SMBIOSVersion major="2" minor="3"/><Date>20031020000000.000000+000</Date></BIOS><HWID>25B3357701847153</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

--------------------------------

Is this anything to do with it?

http://blogs.msdn.com/wga/archive/2006/10/05/WGA-service-outage.aspx

Any help? Thanks,

Craig
- Reply
- Quote

Answers

Wednesday, October 11, 2006 5:38 PMDerrick MS

0
Shiptoncraig,

No that does not have anything to do with your situation, but let me ask.... Is the computer stating that you are non-genuine now?
- Reply
- Quote

All Replies

Wednesday, October 11, 2006 8:46 PMmibley

0
I have had the same problem happen today.

I carried out a windows product key update and re-validated windows using the product key on the pc and this has worked to a point in that I am no longer getting the blue star and counterfeit message in the toolbar but I do still get the big counterfeit message and 'get genuine windows now/resolve later' option at the log in screen.

How do I get rid of this? Any ideas?

Thanks in advance.
- Reply
- Quote
Wednesday, October 11, 2006 9:19 PMshiptoncraig

0
Now, it says nothing about being non-genuine. After that restart and choosing "Last Known..." all it had was that white box in the corner of the log in screen. I had a look around the internet and found a link to the online Microsoft validation tool. It said that my copy was genuine and validated. After that I could install updates again and run the PC just like before. There's no WGA icons in the system tray and no white box on the log in screen.

How did this happen? Nothing changed on my end as far as I know.
- Reply
- Quote