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AnswerDual boot XP pro

  • Wednesday, July 05, 2006 8:13 PMBdrum Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have installed window xp pro as a dual boot on my computer.  It's the same os on two hard drives, the license agreement state "one copy" per computer, I miss understood one copy as not having two separate serial numbers.  The second install was just in case first install crashed.  Anyway now I am failing genuine validation.  It is OEM and the computer builder is out of business.  Can I delete one of the installs and somehow repair the other so I won't fail Genuine Validation.  I do not have anything illegal or pirated on my computer( I accidentally did not realize this was a problem).  Thanks

Answers

  • Wednesday, July 05, 2006 11:52 PMDerrick MS Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    bdrum,

    The current Product Key being used on your system is non-genuine for one of two reasons:

    - The key was made using a non-Microsoft sanctioned Key Generator

    - The key was reported lost or stolen from the original purchaser.

     

    Can you verify that your COA matches your Product Key? If it does not you can try the following:

     

    1 - Reinstall Windows so your COA matches your Product Key (install using your COA as the Product Key) - This is the preferred method by Microsoft, as it will be a fresh copy, void of potential hacked binary files and security loops that may have been created to bypass WGA. We know this is usually not the user preference, but it is the safest method.

     

    The Genuine Advantage Product Key Update Tool is only valid for users attempting to change their current non-genuine Product Key to a genuine COA sticker or genuine Product Key – all without a reinstall! http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409

     Note: This is provided no core system files are corrupted. If they are you will need to complete a clean install of your system.

     

     

               If your COA does match the product key being used on your system I recommend filing a counterfeit report, it MAY be a high quality counterfeit (which MAY qualify you for a *free* WGA kit) – Counterfeit report is located here: http://www.microsoft.com/piracy/Reporting.mspx

     Like Dan said, you have to have a license for each instance of XP per the End User License Ageement.

  • Thursday, July 06, 2006 11:40 PMPhil Liu MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Bdrum:

     

    Good news is, the seller was probably identified for selling high quality counterfeits!

     

    That means you're *probably* qualified for a FREE WGA Kit. (Probably, as I'm not sure of the exact media you recieved from the reseller). If you go to www.microsoft.com/genuine and click VALIDATE, then you'll get the validation failure page. Then click "See All Options" and you can locate information on submitting a counterfeit report to recieve free media.

     

    -phil

All Replies

  • Wednesday, July 05, 2006 8:19 PMDan at IT Associates Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Bdrum,

    Please follow these steps for assistance:

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Note that the Windows End User Licensing Agreement requires a separate license for each instance of XP installed on a computer, so in a dual boot situation, you would need two completey separate licenses in order to comply with the EULA.

  • Wednesday, July 05, 2006 8:45 PMBdrum Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Invalid Product Key
    Windows Product Key:
    Windows Product Key Hash: pGsjbseL9CL9TCiAe780Kyzn6So=
    Windows Product ID: 55274-640-6304314-23903
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: BHKGQV6
    ID: bec6333a-d61a-4ccd-8f66-dc0a5cfc37e6
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.526.0
    Signature Type: Unknown.
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    Cache refresh Interval: 3400901 seconds
    Extended notification delay(non-genuine): 14
    Extended notification delay(un-activated): 31
    All disabled: 0
    Reminder reduced: 0
    File Exists: No
    Version: N/A
    Signatue Type: N/A

    OGA Data-->
    Office Status: 109
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: E:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>bec6333a-d61a-4ccd-8f66-dc0a5cfc37e6</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-FMT98</PKey><PID>55274-640-6304314-23903</PID><PIDType>1</PIDType><SID>S-1-5-21-1606980848-1060284298-1343024091</SID><SYSTEM><Manufacturer>ECS                             </Manufacturer><Model>K7S5A                           </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.        </Manufacturer><Version>07.00T                          </Version><SMBIOSVersion major="2" minor="3"/><Date>20010402000000.000000+000</Date></BIOS><HWID>3CB83E6F0184A069</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Windows XP Pro

    It reads OEM product in black lettering

    No Manufactor Name 

    I checked against the "how to tell?" everything appears legitimate.

    The install on the second partition is showing a different product ID

     

    Thanks

  • Wednesday, July 05, 2006 11:52 PMDerrick MS Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    bdrum,

    The current Product Key being used on your system is non-genuine for one of two reasons:

    - The key was made using a non-Microsoft sanctioned Key Generator

    - The key was reported lost or stolen from the original purchaser.

     

    Can you verify that your COA matches your Product Key? If it does not you can try the following:

     

    1 - Reinstall Windows so your COA matches your Product Key (install using your COA as the Product Key) - This is the preferred method by Microsoft, as it will be a fresh copy, void of potential hacked binary files and security loops that may have been created to bypass WGA. We know this is usually not the user preference, but it is the safest method.

     

    The Genuine Advantage Product Key Update Tool is only valid for users attempting to change their current non-genuine Product Key to a genuine COA sticker or genuine Product Key – all without a reinstall! http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409

     Note: This is provided no core system files are corrupted. If they are you will need to complete a clean install of your system.

     

     

               If your COA does match the product key being used on your system I recommend filing a counterfeit report, it MAY be a high quality counterfeit (which MAY qualify you for a *free* WGA kit) – Counterfeit report is located here: http://www.microsoft.com/piracy/Reporting.mspx

     Like Dan said, you have to have a license for each instance of XP per the End User License Ageement.

  • Thursday, July 06, 2006 12:20 AMBdrum Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    It has passed Genuine validation before, I think it may have something to do with the dual boot deal.  I'll back everything up over the course of the next week and format drive.  I'll reinstall with one os. Will I be able to though activation?  I don't want to be without a computer if it does not work.  I'll repost later.  Thanks for your help.
  • Thursday, July 06, 2006 1:44 AMDan at IT Associates Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Bdrum,

    Your current problem has nothing to do with dual booting, unless the "other" installed XP reports as being "genuine" when you run the tool while it is in operation.

    Use the Key Updater utility   http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409   to try to change the existing installation of XP (an unauthorized volume installation) to a genuine systembuilder/OEM installation, which is what your Certificate of Authenticity reflects.

    Be sure to make a special rule in your firewall to allow the utility full access to the internet so the utility can access MS servers.  Alternately, disable your firewall (less desirable) while the utility is running

    If the Key Updater encounters too many damaged or compromised system files, then it will fail.  In such case, in order to "Get Genuine," you will have to do a repair reinstallation using the correct genuine XP CDROM, a systembuilder/OEM CDROM to match the systembuilder/OEM Product Key on the COA.

  • Thursday, July 06, 2006 2:22 AMBdrum Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    My COA reflects the same serial as my install(verified with Belarc Advisor), COA and Cd appear to be legit.  Did you say Volume installation?  It may be counterfeit, but if it is it's a very good counterfeit.  Thanks
  • Thursday, July 06, 2006 2:27 AMDan at IT Associates Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Bdrum,

    Are you sure that you don't have one good installation and one bogus?

    Or, two bogus installations but the COA that can get at least one of the two back to being Genuine?

  • Thursday, July 06, 2006 11:27 PMBdrum Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Okay, I found out from the Microsoft website my seller is being sued for piracy!  I guess I do have an pirated OS.  You would not believe how realistic my COA and CD are!  I filled out the online piracy form, but have not heard anything from Microsoft. Do they offer some sort of discount on purchasing a legal version under these circumstances?    Thanks for your help
  • Thursday, July 06, 2006 11:40 PMPhil Liu MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Bdrum:

     

    Good news is, the seller was probably identified for selling high quality counterfeits!

     

    That means you're *probably* qualified for a FREE WGA Kit. (Probably, as I'm not sure of the exact media you recieved from the reseller). If you go to www.microsoft.com/genuine and click VALIDATE, then you'll get the validation failure page. Then click "See All Options" and you can locate information on submitting a counterfeit report to recieve free media.

     

    -phil

  • Friday, July 07, 2006 2:06 AMBdrum Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Thanks for the information!  I'm mailing my Cd and info to Microsoft, a free WGA kit would be much better than a repurchase.