Hp w2207h display not working properly.

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• Monday, January 19, 2009 2:50 PMBill Wesse MSFTModerator

   
  

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  Good morning! Tthis forum is for software developers who are using the Open Protocol Specification documentation to assist them in developing systems, services, and applications that are interoperable with Windows. The Open Protocol Specifications can be found at: http://msdn2.microsoft.com/en-us/library/cc203350.aspx. Since your post does not appear to be related to the Open Protocol Specification documentation set we would appreciate it if you could try the below instead to find the information you are looking for. Thanks!

  I searched, and found that the HP w2207h is compatible with Windows Vista, as noted on the following pages:

  http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=HP%20w2207h%20-%20flat%20panel%20display%20-%20TFT%20-%2022%22&v=HP&uid=&pf=1&pi=2&c=Displays&sc=LCD&os=64-bit

  http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=HP%20w2207h%20-%20flat%20panel%20display%20-%20TFT%20-%2022%22&v=HP&uid=&pf=1&pi=2&c=Displays&sc=LCD&os=32-bit

  Given your description, I suspect that your problem is most likely with the display drivers, or the display card itself. If updating the drivers via Device Manager doesn't take care of the problem, if you have a different display card handy, a swap-out of the two would eliminate or confirm hardware trouble. Display chipsets on the motherboard are often overridden by any plug-in video cards, or else can be disabled in BIOS.

  I didn't find any relevant match-ups when I searched for 'vista w2207h' (I also checked zt Systems website (http://www.ztsystems.com/)).

  Here are several links that should be of help to you for technical support questions:

  Help & Support Home' at http://support.microsoft.com/ (there are 'Self Support Options' available on this page).
  'Select a Product for Assistance' at http://support.microsoft.com/gp/assistsupport
  The Microsoft Knowledge Base at http://support.microsoft.com/search/

  Regards,
  Bill Wesse
  MCSE, MCTS / Senior Escalation Engineer, US-CSS DSC PROTOCOL TEAM
  

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  • Proposed As Answer byBill Wesse MSFTModeratorMonday, January 19, 2009 2:51 PM
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• Tuesday, January 20, 2009 2:53 AMAces7824

   
  

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  Thanks i'll try your suggestion.  But one more thing, i finally narrow down the problem to the system start up.  The pc start up with solid activity color then the activity light turn off. This is different then regular start up activity color, which usually blink several time then boot up to vista.  I think it has something to do with the bios if have.  I try setting the bios to several different acpi configuration and change some of the priority boot, but it still goes to solid color then off with no activity.  What i suspect is that it goes into a sleep mode at first boot and somehow i am not able to wake it up.  My mother board is an asus p5n73-am.  Is there a way that i can set the pc startup sequence via vista menu or the bios.  
   
• Tuesday, January 20, 2009 1:39 PMBill Wesse MSFTModerator

   
  

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  Good morning again!
  
  I think the relevant bios settings are the ones below, and recommend checking the Asus site (http://www.asus.com/) for information on bios configuration.
  
  1.
  ACPI (this is chip-level power control)
  see: bios menus and Advanced Configuration and Power Interface (http://en.wikipedia.org/wiki/Advanced_Configuration_and_Power_Interface)
  
  2.
  Boot sequence (disk order, network boot)
  see: bios menus
  
  Regards,
  Bill Wesse
  MCSE, MCTS / Senior Escalation Engineer, US-CSS DSC PROTOCOL TEAM
  
  

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  Escalation Engineer

  • Proposed As Answer byBill Wesse MSFTModeratorTuesday, January 20, 2009 1:39 PM
  • Marked As Answer byBill Wesse MSFTModeratorWednesday, January 21, 2009 11:30 AM
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