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AnswerSystem Restore

  • Monday, February 23, 2009 4:29 PMwilkinsls Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I need to restore my system to yesterday.  However, when I go to system restore, it says "system restore is not able to protest your computer.  Please restart and try again."  I restart and get the same message.  I ran ad-aware and removed their suggested spyware and now I have lost a couple of programs . . . .How do I fix this? . . . . I have even tried to run it through help and support.  But I lost that application too . . . .Thanks . . .Lisa

     

Answers

  • Monday, February 23, 2009 11:37 PMJohn DunningMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hello Lisa,
         This forum is for helping customers interoperate with Microsoft Products via our Open Protocol Documentation. Information on this program can be found here: http://www.microsoft.com/protocols/default.mspx and the documentation itself can be found here: http://msdn.microsoft.com/en-us/library/cc203350.aspx. Your issue does not appear to be related to our protocol documentation.

    Unfortunately your problem is very general in nature so it is difficult to direct you to a better source of information. My best advice would be to start in a more general forum or discussion group to look for your answers. Its also very possible that you will need to call in to Microsoft Support. My recommendation as a place to start would be the discussion groups located here:

    http://www.microsoft.com/communities/newsgroups/en-us/

    Thanks

    John Dunning

    Senior Escalation Engineer Microsoft Corporation

    US-CSS DSC PROTOCOL TEAM


All Replies

  • Monday, February 23, 2009 11:37 PMJohn DunningMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hello Lisa,
         This forum is for helping customers interoperate with Microsoft Products via our Open Protocol Documentation. Information on this program can be found here: http://www.microsoft.com/protocols/default.mspx and the documentation itself can be found here: http://msdn.microsoft.com/en-us/library/cc203350.aspx. Your issue does not appear to be related to our protocol documentation.

    Unfortunately your problem is very general in nature so it is difficult to direct you to a better source of information. My best advice would be to start in a more general forum or discussion group to look for your answers. Its also very possible that you will need to call in to Microsoft Support. My recommendation as a place to start would be the discussion groups located here:

    http://www.microsoft.com/communities/newsgroups/en-us/

    Thanks

    John Dunning

    Senior Escalation Engineer Microsoft Corporation

    US-CSS DSC PROTOCOL TEAM