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QuestionProblem recording a Conference (CXP 5)

  • Wednesday, September 24, 2008 9:16 PMrvmolina Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi, I installed the archive service in a server without problems and the service is running, but when I press the record button to record a conference with a CXP client I get a message box that says error (picture of message box).

    I've tried changing values in the configuration file but nothing.

    I hope you can help me.

     

    Thank you

     

     

     

     

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  • Saturday, November 15, 2008 12:04 AMFred Videon Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I think the problem is that it may not have been installed with administrator permission.  This is needed so that it can install the ArchiveService event log. 

     

    Cheers, Fred