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QuestionToshiba Satellite A135-S4527 CD/DVD

  • Saturday, June 13, 2009 4:50 PMError 39 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    My cd/dvd rom doesn't work. I have a Matshita dvd ram uj-850s ata device. The driver for this has an error code 39. How do I fix this?

     

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  • Friday, August 28, 2009 4:00 AMA70M1C Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    To solve this Code 39 error, follow these instructions:

    NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

    1) Close all open programs 

    2) Click on Start, Run, and type REGEDIT and press Enter

    3) Click on the plus signs (+) next to the following folders

    • HKEY_LOCAL_MACHINE
    • SYSTEM
    • CurrentControlSet
    • Control
    • Class
    • {4D36E965-E325-11CE-BFC1-08002BE10318}
    4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
    • UpperFilters
    • LowerFilters
    • UpperFilters.bak
    • LowerFilters.bak
    5) If  any of the above keys shown in step 4 are listed, right-click on them and choose Delete

    6) After deleting the keys, close Reg Edit

    7) Reboot your computer

    8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.