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Questionsysmatic crashes.....automatic shutdowns....

  • Wednesday, August 05, 2009 4:47 PMwoodrow2 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     
    sysmatic crashes.....automatic shutdowns....
    not too long ago my system was sent SP2 download information and my pc automatically downloaded it...my system locked...froze..and died...it was repaired with whatever he did..most likely he started me over..cause i had nothing but a bare pc when i got it back.....now to the problem at hand......every day my pc will automatically shut itself offf...when u restart its goes to the safe mode screen...or regular start...when u try to start in the reg fashion it cuts itself back off..when u try to restart again it does the same thing...this occurs whether u are in safe or regular mode....if u let it sit for a few minutes u can finally get it to working..only for it to shut off again...i ain't got a clue..what it tells me is that either a hardware or software installation is probably the problem ...so i have been taking off items that i have installed..checked to see if i had hardware problems everything is working...i had coflicts with two programs ...my stop sign anti-virus is no longer supported....my webcam was is in conflict with this version also...i fixed that...but a problem report tells me that "UTStarcom USB Composite Device is not compatible with version of windows" now i've had this device ever since i had the pc and no problems until now....i can deal with somethings..... but not my pc dying every single day and losing everything u were working on.....my computer is an acer 5515...winsows vista Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:58:59 PM, on 8/1/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18294)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\StopSign\PopupBlocker\sspopupblockerctrl.exe
    C:\Windows\vVX3000.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\Active Data Recovery Services\Active File Recovery\FilePreview.exe
    C:\Program Files\Active Data Recovery Services\Active File Recovery\FilePreview.exe
    C:\Program Files\Internet Explorer\IEUser.exe
    C:\Program Files\Cricket\QuickLink Mobile\QuickLink Mobile.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Windows Live\Toolbar\wltuser.exe
    C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe
    C:\Windows\system32\DllHost.exe
    C:\Program Files\BitComet\BitComet.exe
    C:\Program Files\LimeWire\LimeWire.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    F2 - REG:system.ini: UserInit=C:\Windows\system32\Userinit.exe
    O1 - Hosts: ::1 localhost
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.3.3.2.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
    O2 - BHO: (no name) - {B753C7C5-0942-4b7f-BC27-942B52BDAC66} - C:\PROGRA~1\StopSign\POPUPB~1\sspopupblocker.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [webscan] "C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe" -k
    O4 - HKLM\..\Run: [StopSignPopupBlocker] C:\PROGRA~1\StopSign\POPUPB~1\sspopupblockerctrl.exe /Startup
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [VX3000] C:\Windows\vVX3000.exe
    O4 - HKLM\..\Run: [MSServer] rundll32.exe C:\Windows\system32\qoMCVPhH.dll,#1
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
    O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
    O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: (no name) - {24BE56F9-F0B6-4ac7-97F1-8CACEDA9A427} - C:\PROGRA~1\StopSign\POPUPB~1\sspopupblocker.dll
    O9 - Extra 'Tools' menuitem: Block This Page - {24BE56F9-F0B6-4ac7-97F1-8CACEDA9A427} - C:\PROGRA~1\StopSign\POPUPB~1\sspopupblocker.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk (file missing)
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk (file missing)
    O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.3.3.2.dll/206 (file missing)
    O13 - Gopher Prefix:
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} (Diagnostics ActiveX WebControl) - http://support.microsoft.com/mats/DiagWebControl.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{6F86A7E4-587A-4327-B644-F2134441791F}: NameServer = 172.28.221.53 172.28.221.54
    O17 - HKLM\System\CS1\Services\Tcpip\..\{28D1A985-D7A7-4BFC-A854-846749879A40}: NameServer = 172.28.221.53 172.28.221.54
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Defragmentation-Service (DfSdkS) - mst software GmbH, Germany - C:\Program Files\Ashampoo\Ashampoo WinOptimizer 6\Dfsdks.exe
    O23 - Service: eAcceleration Notification Service (eac_notifysvc) - eAcceleration Corp - C:\PROGRA~1\EACCEL~1\FRAMEW~1\eac_svc.exe
    O23 - Service: eAcceleration Product Manager Service (eac_productsvc) - eAcceleration Corp - C:\PROGRA~1\EACCEL~1\FRAMEW~1\eac_productsvc.exe
    O23 - Service: FWService - eAcceleration Corp - C:\Program Files\StopSign\Firewall\FWService.exe
    O23 - Service: Google Desktop Manager 5.9.906.4286 (GoogleDesktopManager-060409-093314) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: StopSign Firewall Security Center Provider (ssfwmonsvc) - eAcceleration Corp - C:\PROGRA~1\EACCEL~1\FRAMEW~1\eac_svc.exe
    O23 - Service: StopSign Antivirus Security Center Provider (sstsmonsvc) - eAcceleration Corp - C:\PROGRA~1\EACCEL~1\FRAMEW~1\eac_svc.exe
    O23 - Service: StopSign Update Manager - eAcceleration - C:\Program Files\Common Files\eAcceleration\eacsvc.exe
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

    --
    End of file - 9276 bytes
    home basic 32 bit...........if u need any other info about what is this or what is that ask...i dont know what u would need until u ask me...please......here is my hijack...........above....oh before i go...at start up...my pc tells me it can't find some dll files...(runtime dll)...

    Last edited by wuanbonebilly : 01-Aug-2009 06:42 PM.
    Computer Specifications   [edit]
    ?
    wuanbonebilly's Avatar
    Computer Specs
    Senior Member with 187 posts.
     
    Join Date: May 2007
    Experience: dumb as ____
    03-Aug-2009, 08:22 AM #2
    i also found this out too yesterday.................Log Name: System
    Source: Service Control Manager
    Date: 8/3/2009 8:05:32 AM
    Event ID: 7026
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: WOODROW-PC
    Description:
    The following boot-start or system-start driver(s) failed to load:
    avvglkp
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7026</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-08-03T13:05:32.000Z" />
    <EventRecordID>28979</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>WOODROW-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">
    avvglkp</Data>
    </EventData>
    </Event>
    Computer Specifications   [edit]
    ?
    wuanbonebilly's Avatar
    Computer Specs
    Senior Member with 187 posts.
     
    Join Date: May 2007
    Experience: dumb as ____
    03-Aug-2009, 08:29 AM #3
    Log Name: System
    Source: Microsoft-Windows-Kernel-Processor-Power
    Date: 8/3/2009 2:06:17 AM
    Event ID: 7
    Task Category: None
    Level: Warning
    Keywords:
    User: SYSTEM
    Computer: WOODROW-PC
    Description:
    The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0f67e49f-fe51-4e9f-b490-6f2948cc6027}" />
    <EventID>7</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2009-08-03T07:06:17.794Z" />
    <EventRecordID>28896</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="68" />
    <Channel>System</Channel>
    <Computer>WOODROW-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="Processor">0</Data>
    <Data Name="CapDurationInSeconds">71</Data>
    <Data Name="PpcChanges">1</Data>
    <Data Name="TpcChanges">0</Data>
    </EventData>
    </Event>
    these last two items might also have something to do with the crashes...if not ignore them...but since i was getting a warning and error message i thought it might help ........windows vista home basic 32 bit

All Replies

  • Friday, August 28, 2009 3:56 AMA70M1C Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Are you able to check the Event Log?

    Control Pannel >> Admistrative tools >> Event Log.

    Look in the system section for events about the time the computer shuts down.

    please copy and paste any events that you think may be relevent (Errors or events with a red "X" beside them)