Friday, January 29, 2010 12:09 AMWhen I try and acess or view the list of files that have been quarantined it says :"The virus and spyware protection service encountered an unknown prolem. Please try again later. If the prolbem persists contact support." WHY?
Friday, January 29, 2010 12:58 AMModeratorI don't know what would cause that message but contacting support is the way to go. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
Friday, January 29, 2010 3:24 PMModeratorYou will find the solution in this thread in the answer posted by GregInMich:
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
- Marked As Answer by Stephen BootsMVP, Moderator Friday, January 29, 2010 3:24 PM