Quarantined Files
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Friday, January 29, 2010 12:09 AMWhen I try and acess or view the list of files that have been quarantined it says :"The virus and spyware protection service encountered an unknown prolem. Please try again later. If the prolbem persists contact support." WHY?
All Replies
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Friday, January 29, 2010 12:58 AMModeratorI don't know what would cause that message but contacting support is the way to go. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials -
Friday, January 29, 2010 3:24 PMModerator You will find the solution in this thread in the answer posted by GregInMich:
http://social.microsoft.com/Forums/en-US/onecareanti-virus/thread/60ad7a0f-61b8-454f-aa18-f682a58eb718
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~- Marked As Answer by Stephen BootsMVP, Moderator Friday, January 29, 2010 3:24 PM
