Friday, August 27, 2010 7:30 AM
Microsoft security essentials detected a threat Worm:AutoIt/ Renocide.gen!E.
Upon cleaning MSE display the following messages:
Microsoft Security Essentials couldn't apply the action(s) you selected
One or more actions could not be completed successfully. For details, click on an individual item or go to History.
Click 'Help' for more information about this problem.
Error Code: 0x80501001
Kindly help me on this matter please. Thank you.
Friday, August 27, 2010 1:24 PMModerator
You are in the wrong forum. Microsoft Security Essentials discussions can be found here:
In any event,
Start here - https://support.microsoftsecurityessentials.com/
and select the link that says - I think my computer is infected - and then select the support option for phone (or email if phone is not offered for your region)
Or for email support in English: https://consumersecuritysupport.microsoft.com/eform.aspx?productKey=pcsafetymalware&ct=eformts&supportLinkeformts=E-mail
If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
- Marked As Answer by Stephen BootsMVP, Moderator Friday, August 27, 2010 1:24 PM