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Anti-Virus doen not seem to open automatically Have to go on line then it is fine. What do I do?

Locked Anti-Virus doen not seem to open automatically Have to go on line then it is fine. What do I do?

  • Friday, February 27, 2009 2:59 PM
     
     
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    For the last week, when I check my computer, I have to open Windows Live OneCaroe and it asks me to go on  line.  Before it just checked automatically.  What should I do.  I followed the directions and found three things, but I did not know what to delete or close?? 
       

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    • Friday, February 27, 2009 4:57 PM
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      I'm not clear on what your problem is. OneCare performs a scheduled scan every day and a full scan as part of Tune-up. If OneCare is active and in green status, it is protecting the PC.

      If it found threats and wants you to run a full scan, that isn't online, so I'm not sure what you are being prompted for. What is the exact message and when does it happen?

      -steve

      Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator