Windows Live OneCare won't update... red button
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Saturday, March 29, 2008 6:43 PM
I have checked my account info and it does not expire until 18 Oct 2008 however, auto updates aren't happening. We have 2 computers on the account - one says it expires in 6 months and one says it expires in 3 months. We are hesitant to add our newest and third computer. Should I just re-install from the CD?????
Answers
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Sunday, March 30, 2008 1:35 PMModerator
Are you checking the account information at http://billing.microsoft.com? Are both computers activated with the same LiveID? When you say updates are not happening, do you mean that OneCare is reporting that it is unable to update?
Information to help troubleshoot and resolve update problems -
http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1286736&SiteID=2
-steve
- Marked As Answer by Stephen BootsMVP, Moderator Friday, December 26, 2008 9:07 PM
