windows one

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• Saturday, October 31, 2009 3:40 AMJimR1MVP, Moderator

   
  

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  One Care just needs to be activated. Open One Care, select "Subscribe' and when asked for a Live IDF enter the Live ID and password associated with your subscription and One Care will activate.

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  Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

  • Marked As Answer byStephen BootsMVP, ModeratorSaturday, October 31, 2009 11:23 PM
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• Saturday, October 31, 2009 11:23 PMStephen BootsMVP, Moderator

   
  

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  If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

  How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

   

  Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.

   

  If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/f5ce50e4-9165-40a5-891b-fe5d0659738b

  For more information see Instant Help - http://help.live.com/help.aspx?project=onecarev2&mkt=en-us&querytype=topic&query=OneCare_PROC_FindLiveIDHelp.htm

   

  -steve

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  ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
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