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auto renual

Locked auto renual

  • Friday, July 24, 2009 1:11 AM
     
     
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    why when one care said renewal was automatic as long as billing info was the same ( in other words, I still have the credit card I used last year.)  it now pops up with a screen that says "monthly report" and is telling me I only get
    another 6 months? I hope I didn't get charged for a year! And also whats with the monthly report? I never got one before.
       

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    • Friday, July 24, 2009 3:41 AM
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      You have recieved a free six month extension to your subscription. See this announcement on end of service for One Care - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/ebe7e8de-c7a2-41c7-9072-24d3a2bc04ec
      Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
         
      • Friday, July 24, 2009 11:15 AM
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        You can turn off the display of that report, if desired. Open OneCare, click Change Settings. Logging, uncheck "display monthly report automatically."

        -steve
        Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator