last scan and last performance tune up say not yet performed
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Saturday, October 17, 2009 12:21 AMI have never been able to see reports because the live onecare window always showes not yet performed even though it has been done regularly since May. Ihave just done a tune up and it shows next tuen up schedualed fro 10/22 but last tune up not yet performed
All Replies
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Saturday, October 17, 2009 12:56 AMModerator You should contact support for help with this.
How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
You may want to try the database reset tool -http://www.microsoft.com/downloads/details.aspx?FamilyID=4bc2594b-95ab-4235-b5b8-41656b38480f&DisplayLang=en or a reinstall of OneCare, but both of these will require you to reconfigure any options you have set up.
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~- Marked As Answer by Stephen BootsMVP, Moderator Saturday, October 17, 2009 12:56 AM
