tune up with windows live onecare
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Sunday, October 04, 2009 11:03 PMwhen i try to run a tune-up i get an error window entitled Adcanced INF installer which says "error unregistering the OCX". after i click ok, i soon get another error box that says "inf install failure. reason:access is denied". i click ok again, but the tune up later stalls on the virus section and never can complete the tune up.
help????
All Replies
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Monday, October 05, 2009 12:05 AMModerator
Please contact support for help with this problem -How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
It sounds like there may be a problem with permissions on your PC.
-steve
Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator- Marked As Answer by Stephen BootsMVP, Moderator Monday, October 05, 2009 12:05 AM
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Friday, December 11, 2009 9:44 AM
when i try to run a tune-up i get an error window entitled Adcanced INF installer which says "error unregistering the OCX". after i click ok, i soon get another error box that says "inf install failure. reason:access is denied". i click ok again, but the tune up later stalls on the virus section and never can complete the tune up.
help????
hi there - I'm having the same problem - can someone help me? thanks. -
Friday, December 11, 2009 2:25 PMModerator
hi there - I'm having the same problem - can someone help me? thanks.
Same answer for you:
Please contact support for help with this problem -How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
It sounds like there may be a problem with permissions on your PC.
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~