Saturday, January 02, 2010 6:15 PM
My Windows Live OneCare is telling me that I "Cannot connect to Microsoft Update". My internet connection works so I have to assume that something has changed on the Microsoft end. I have paid for 2 more months of service. Has Live OneCare service ended?
- Moved by Stephen BootsMVP, Moderator Sunday, January 03, 2010 6:38 PM Windows Update Connectivity issue (From:Windows Live OneCare Update)
Sunday, January 03, 2010 6:37 PMModeratorOneCare checks to make sure that no important updates are available at Microsoft Update during a Tune-up.
The fact that it was unable to reach Microsoft Update has nothing to do with your subscription status.
Go to Windows Update manually to check for updates. If you encounter a connectivity error, you can either contact support or start here for troubleshooting Windows Update issues:
Windows Update Solution Center - http://support.microsoft.com/ph/6527
How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
- Marked As Answer by Stephen BootsMVP, Moderator Sunday, January 03, 2010 6:37 PM