Friday, January 11, 2008 4:20 PM
My computer updated 2 nights ago and after it installed it told me to restart. I was going to bed, so I just shut it down and started it back up last night. I can't get the firewall to start back up. I click the button to turn it on and OneCare just locks up. Any ideas on how to get it back? I've gone through the help section and the only thing I haven't done is re-install.
Friday, January 11, 2008 4:50 PMMe too! I've unplugged my computer from the network to prevent hacking and am writing from another computer.
Now I cannot get the support phone number. Can anyone provide that to me?
Friday, January 11, 2008 5:09 PMModeratorTry this tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2468376&SiteID=2
Also, see this post - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2497220&SiteID=2
If the problem persists, please contact support -
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2-steve