MS Project 2010 Professional - TimeScale Issue - Tier Size Mismatch An upper tier has less time per tick......
Thursday, July 07, 2011 5:21 PMI seem to have an issue with the timescale in a MS Project 2010 with the service pack installed. I can't make any changes to the timescale and I keep getting an error (see title) when ever I try to modify the ticks or units or tier... Anyone else run into this? It seems to be an issue with the file, I can manipulate the timescale in other files as built...H
Friday, July 08, 2011 3:42 PMModerator
This error occurs when your Bottom Tier have Units Greater than the selection done for the Middle Tier; check that you are making the right selection in time tier in middle and bottom tier. If the issue doesn't resolve then please get back.
Say in Middle Tier you have Unit Selection as "Months" and in Bottom Tier also you select "Months" or units higher than Months system will throw error.
Thursday, September 29, 2011 10:15 AM
I've had the same problem as the OP (getting caught in a continual loop of mismatch errors with no obvious solution). The solution is to select only one tier (deleting the other two) and start again. Remember that the first tier that you are forced to select is the middle tier (not the top or bottom tier as would be logical in my culture), then the next tier you are forced to add is the bottom tier, then finally you add the top tier. Re-add all tiers bearing this unusual sequence in mind. It is very illogical (at least to me) to enter a dataset starting in the middle, then to go down one then go two up. Also bear in mind that you shouldn't worry too much about what you can see on the chart as it will change as you zoom in and out.
Thursday, September 29, 2011 1:20 PMModerator
Sorry but you are not "forced" to do it that way. When selecting the timescale form, you can decide which tier you handle first, then which one after that...
And to Sapna: if you set both tiers to Month even with the same count you will not get an error. Only whan the lower tier has a higher unit as the higher one will you get an error.
Finally; I hate the zoom function which sometimes generates a scale like Days by 4 which I consider utterly unreadable. Like in the name of that great company IBM: It's Better Manually :-)
Thursday, April 19, 2012 10:28 PM
I have also had the same problem as Bob47635. "(getting caught in a continual loop of mismatch errors with no obvious solution)"
I have to crash project 2010 and start again.. !
Why don't MS sort this out and have a wizard to allow you to start at the top tier and move down correctly without the errors, (showing what it may look like), the default installation of MS project 2010 as of today will give me this error and I am frustrated that it may take me hours to sort this view on the Gantt chart.
I am not impressed at this major issue when just starting up with a tool to view and control a project... DO'H !!!
A Google search reveals hundreds of customers (users) who are frustrated with this basic error of MS.. - MS, get it right !, or at least make it intuative, OK?
Monday, June 25, 2012 3:06 AMIt is not working I have the same problem the only way to get out of the loop is to task manager and shutdown this poor quality software. Please do no tmake out that it is the user. This is a bug Please microsoft fix it do not keep denyign and putting it onto the user
Monday, June 25, 2012 3:08 AM
did you get a solution my friend or is Microsft still denying it is not a bug. They seem to only act when more than a few thousand complain. In the past I have had to take it to the media to get them to act.
Monday, June 25, 2012 1:12 PMModerator
I use project almost daily, and more often than not on files created by other users; well, I've never ever seen this (except whan the mssage is simply true). You can send me a file with a view where it exists - I'm always willing to learn and change my opinion.
Wednesday, August 08, 2012 4:20 PM
I had the same issue that has been spoken of. I have used Project for over 20 years and never seen this issue. I too had to use the task manager to kill the application. I did notice that the count had changed from 1 to 50. This is a project schedule that was ok when I worked with it on Monday.
Then I reopened the project and selected show one tier, which it did. I then went into the timescale again and selected show two tiers (was one) then I select Quarter for the middle and months for the bottom, then select OK. The timescale still only shows one tier and when I reopen timescale- it has in fact defaulted back to show one tier. Now I can not get back to two tiers.
I can send a file if you send me an email address.
Wednesday, August 08, 2012 6:59 PMModerator
The address is in my previous post but just to make sure
Cannot use @ for complete e-mail addresses are automatically eliminated rom the text.
Thursday, October 04, 2012 4:10 PMI too am having nothing but grief with this software. I have had to force shutdowns adn wonder if Microsoft have a patch or fix for the "timescale" problem.
Thursday, October 04, 2012 8:22 PM
I too am having nothing but grief with this software. I have had to force shutdowns adn wonder if Microsoft have a patch or fix for the "timescale" problem.
Description of the Project 2010 hotfix package (Project-x-none.msp): April 24, 2012
Hope it works. Pls post feedback on your progress.
- Edited by Project User Friday, October 05, 2012 10:18 AM