I just bought a Welland ME-601J E-Sata HDD Dock.
It came with some software to enable a one touch backup function, and it installs fine in Vista, also in XP on one of my other machines, but it refuses to install on the machine I need it on :|
It keeps giving me the following error.
http://welbot.cottages.polycount.com/error.jpgThe whole chunk of text in the scrolling text box is as follows.
Error Code: -5009 : 0x8002802b
Error Information:
>Ctor\ObjectWrapper.cpp (163)
>Ctor\ObjectWrapper.cpp (402)
>Kernel\Component.cpp (1163)
>Kernel\CABFile.cpp (389)
>SetupDLL\SetupDLL.cpp (1541)
PAPP:OTB
PVENDOR:welland (
http://www.welland.com)
PGUID:0B8FE30C-D5B2-4453-B26B-E9BED2D11423
$11.50.0.42618PAK
@Windows XP Service Pack 3 (2600) IE 7.0.6000.16705
Now I've contacted Welland, which is actually
www.welland.com.tw (surprise surprise) and they inform me that it's an OS problem and not their software. Which I guess I agree with since it worked on my other XP machine, but their only suggestion was to format/re-install. Surely there must be another way. Re-install is just not an option at this point.
Could this be something to do with Install Shield perhaps? Or is it definitly a windows issue? If so, any help would be greatly appreciated.
Error installing
