Problem submitting sitemaps

All Replies

• Thursday, August 21, 2008 4:41 PMReady Flowers

   
  

  0

  Sign In to Vote

  Its actually worse than I thought. It looks like the bot is getting the same error for all pages except for requests to LiveSearchSiteAuth.xml

   

   

   
• Friday, August 22, 2008 4:28 AMReady Flowers

   
  

  0

  Sign In to Vote

  Ok, so maybe this is just a coincidence but the old bot can download pages.

  msnbot-media/1.0+(+http://search.msn.com/msnbot.htm)

   

  It is using HTTP/1.0 so it would not be getting gzipped pages from my site but the new bot which is HTTP/1.1 is. 

   

  SO...does this mean that EVEN though M$ say that their new great shiney bot supports gzipped pages it REALLY doesn't?!?

   

  Great support by the way microsoft! Really appreciate the help.</sarcasm>

   
• Monday, August 25, 2008 3:31 PMBrett Yount

   
  

  0

  Sign In to Vote

   

   

  Hi,

   

  Sorry I missed your post. However, reviewing sitemaps.org, there is no reference to supporting gzipped pages. Can you provide me with a link to an article that states we do support gzipped pages and I will check it out?

   

   

  Thanks,

   

  Brett

   
• Tuesday, August 26, 2008 4:40 AMReady Flowers

   
  

  0

  Sign In to Vote

  Have a look here

  http://blogs.msdn.com/webmaster/archive/2008/02/12/announcing-crawling-improvements-for-live-search.aspx

   

  The new bot can get the LiveSearchSiteAuth.xml file which is not compressed

  http://www.port80software.com/tools/compresscheck.asp?url=www.readyflowers.com.sg/LiveSearchSiteAuth.xml

   

  But not the site map which is

  http://www.port80software.com/tools/compresscheck.asp?url=www.readyflowers.com.sg/sitemap.xml

   
• Friday, August 29, 2008 8:41 AMReady Flowers

   
  

  0

  Sign In to Vote

  This is a summary of requests for one day by your bot for the sitemap

   

  Hits	Version	UserAgenet	Status	Win32Status	BytesSent
  4	HTTP/1.1	msnbot-webmaster/1.0+(+http://search.msn.com/msnbot.htm)	200	64	0

   
• Monday, September 15, 2008 10:07 PMBrett Yount

   
  

  0

  Sign In to Vote
  Thanks! I missed the compression bit somehow (not sure how since it was like the first paragragh...still...) I'll take this up with the team and let you know as soon as I have an answer for you. 

   

   
• Wednesday, September 17, 2008 5:32 AMReady Flowers

   
  

  0

  Sign In to Vote
  Thanks Brett. I have changed the config on my webserver so that the xml files are not compressed but it did not make any difference.  One more weird thing to add to the mix too.  I have some other sites that the sitemap is 0kb and the bot can download them fine no win32status error 64 for them.

  
  

  I have a ticket# SRX1077359179ID if you want to follow it up
   
• Wednesday, September 17, 2008 5:22 PMBrett Yount

   
  

  0

  Sign In to Vote
  Ok. Let me check with support...

   

   
• Monday, September 29, 2008 2:50 PMBrett Yount

   
  

  0

  Sign In to Vote

  Hi,

   

  Wanted to follow up with you. You are in our support queue and we will get back to you as soon as we can. Based on current schedule that may take one week.

   

  Brett 

   

   
• Tuesday, September 30, 2008 10:04 AMReady Flowers

   
  

  0

  Sign In to Vote

  Brett Yount wrote:

  Hi,   Wanted to follow up with you. You are in our support queue and we will get back to you as soon as we can. Based on current schedule that may take one week.   Brett

   

  Thank you!

   
• Wednesday, October 22, 2008 2:55 AMReady Flowers

   
  

  0

  Sign In to Vote

  Hi Brett

   

  I have not got a reply from you or from support...is there any progress?

   

   
• Tuesday, October 28, 2008 5:15 PMBrett Yount

   
  

  0

  Sign In to Vote

  Hi,

   

  I've talked with our devs. They have said they couldn't repro the issue. If you can give us some repro steps, I will be happy to take it back to the devs.

   

  Brett

   

   
• Thursday, October 30, 2008 2:46 AMReady Flowers

   
  

  0

  Sign In to Vote

   

  I have emailed an extract from our logs from a few days ago.
   
• Thursday, October 30, 2008 6:48 PMBrett Yount

   
  

  0

  Sign In to Vote

  Hi,

   

  I'm going to take this offline with you. I will post back to this thread for others' information if we find any issues.

   

   

  Brett

   
• Monday, November 24, 2008 7:54 PMJeremiah Andrick Microsoft

   
  

  0

  Sign In to Vote

  ReadyFlowers,

   

  After reviewing some IIS documentation, the status codes you sent look like a network timeout issue when we try to grab the files. Have you tried submiting your sitemap to our ping service?  I tried and it looked like the service grabbed the file successesfully.   You can use the ping service at:

   

  http://webmaster.live-int.com/webmaster/ping.aspx?siteMap=[mysitename]

   

  Can you confrim it was grabbed?

   

  Let us know and we will see if we can work out what the issue is.

   

  Jeremiah

   

   
• Monday, December 01, 2008 2:12 AMReady Flowers

   
  

  0

  Sign In to Vote

   

  I know they look like network timeout issues, but "other" search engine bots have no problems downloading.  In fact it seems that it is only your supposedly http1.1 compliant bot that has this problem, your http1.0 bot downloads fine. Explain that with a network timeout issue!