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Persisten error on update attempts

Válasz Persisten error on update attempts

  • Tuesday, May 01, 2012 7:47 AM
     
     
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    My WHS2011 for the past few months has been returning 'Failed update' messages for two critical updates, net framework 4  and Windows defender.

    I am not totally sure the updates are actually intended for my 64-bit version, but what annoys me intensely is that whenever I click on further info from MS help, the system asserts that I have NO internet connection and it can't oblige... This is patent nonsense, as I have a perfectly functioning connection using a Fritzbox 7390 and a Netgear Gigabit switch.

    I find some references to a "Roll-up 2" for WHS2011 which I don't think are installed on my system: should I try to install this roll-up first and then pursue the failed updates?

    Cheers,

    LMH

    "The price of comfort is eternal maintenance" (LMH, ca. 1982)

     

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  • Wednesday, May 02, 2012 7:45 AM
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    Hi LMH, if you go to Windows Update - View Update History - right click on the failed update and choose "View details" , is there any detailed error message or error code?

    Sean Zhu

    TechNet Community Support

     
  • Wednesday, May 02, 2012 11:37 PM
     
     
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    Thanks Sean, yes there is "Error 643" " and "Windows encountered an unknown error" - trouble is that when I try to obtain online help for this error, I am told (wrongly) that I'm not connected to the Internet...

    If it is an unknown error, what's my chances to deal with this?

    NB: Just tried to install the three Important Updates relating to .net framework 4 again - failed again with same error message, very frustrating!

    Cheers,


    LMH

    "The price of comfort is eternal maintenance" (LMH, ca. 1982)

     
  • Monday, May 07, 2012 5:22 AM
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    Hi LMH, you can check the following KB article regarding the issue:

    Error codes “0x80070643” or “0x643” occur when you install the .NET Framework updates

    http://support.microsoft.com/kb/976982

    Sean Zhu

    TechNet Community Support

     
  • Monday, May 07, 2012 6:13 AM
     
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    Thanks Sean, that looks exactly like what I needed - will try fixes 1 or 2 from the KB article ASAP and report back!

    Cheers,

    LMH

    "The price of comfort is eternal maintenance" (LMH, ca. 1982)

     
  • Tuesday, May 08, 2012 9:00 AM
     
     
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    Hi Sean!

    You put me on the right track, thanks. The Fixit approach did not work, but I downloaded the full dotnet4 installer and opted to 'repair' my installation. Bingo!

    Cheers,


    LMH

    "The price of comfort is eternal maintenance" (LMH, ca. 1982)