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AnswerHardware Problem: Event ID 9 and 15.

  • Friday, October 30, 2009 3:17 PMfladtheimpaler Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I have an issue I would like some opinions on.  I know based on the errors in the logs this is a HW issue, but is this a Defective piece of HW or an incompatibility problem?

    I have a Rosewill 8 Bay Sata Enclosure.     This bays 1-4 and 5-8 each connect to a seperate channel on the the Sata Controller Card it came with which is a SIL3132 Chipset.

    This device has worked flawlessly for over 1 year.    Two days ago since I was running low on space I added 2 1.5 TB drives to the Enclosure.    I put one in Slot 3 and the other in Slot 6 so each is using a different channel of the card.   Currently 3 drives use Channel 1 and 2 Drives use Channel 2.

    Since Adding these Drives (which were added to the pool without issue) I have had an issue where all the drives on one channel of the SIL3132 disappear from WHS.     If I reboot the WHS box they return.    I have experienced this issue two times so far and on each occurence it happened on the Opposite channel so that would seem to indicate it is Not a Bad Cable, A Bad Hard Drive or a Faulty Channel on the Controller.

    I have since upgraded the Driver and Flashed the BIOS in the SIL3132 Card to the latest from the Silcon Image Site.     I currently have the WHS Powered Down until I can get some direction on this issue. So I do not know yet if this step will resolve the problem.

    The Drives I have added are the following (And I do not see any update for BIOS\FW for these drives)

    The Enclosure is the following:

    Here is a snippet from the system event log from the Second Occurence of this issue:

    10/30/2009 10:02:13 AM PlugPlayManager Error None 12 N/A WHS The device 'SAMSUNG HD154UI SCSI Disk Device' (SCSI\Disk&Ven_SAMSUNG&Prod_HD154UI&Rev_1AG0\5&b23db35&0&010100) disappeared from the system without first being prepared for removal.
    10/30/2009 10:02:12 AM Application Popup Information None 26 N/A WHS Application popup: Windows - Delayed Write Failed : Windows was unable to save all the data for the file C:\fs\1P\$BitMap. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. 
    10/30/2009 10:02:12 AM PlugPlayManager Error None 12 N/A WHS The device 'Hitachi HDT721010SLA360 SCSI Disk Device' (SCSI\Disk&Ven_Hitachi&Prod_HDT721010SLA360&Rev_ST6O\5&b23db35&0&010000) disappeared from the system without first being prepared for removal.
    10/30/2009 10:02:12 AM Ntfs Warning None 50 N/A WHS {Delayed Write Failed} Windows was unable to save all the data for the file . The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Ftdisk Warning Disk 57 N/A WHS The system failed to flush data to the transaction log. Corruption may occur.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Srv Error None 2000 N/A WHS The server's call to a system service failed unexpectedly.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Ftdisk Warning Disk 57 N/A WHS The system failed to flush data to the transaction log. Corruption may occur.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:12 AM Disk Error None 15 N/A WHS The device, \Device\Harddisk9, is not ready for access yet.
    10/30/2009 10:02:09 AM SI3132 Error None 9 N/A WHS The device, \Device\Scsi\SI31321, did not respond within the timeout period.
    10/30/2009 10:01:05 AM SI3132 Error None 9 N/A WHS The device, \Device\Scsi\SI31321, did not respond within the timeout period.

    **** Hard Disk 9 is one of the new Samsung Drives.    I am wondering if I should return these to Newegg, eat the RMA cost and replace them with a different model??

    HELP!!!!!!   

    -IMPALER



     

Answers

  • Sunday, November 01, 2009 4:36 PMfladtheimpaler Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    UPDATE:

    This issue has not reoccured since Flashing the SIL3132 Sata Controller Card BIOS to 7.7.02 and updating to driver Version 1.0.22.4.  

    I have copied several hundred GB of test data since the updates without issue.   Hopefully this is resolved.   *FINGERS CROSSED*


     

All Replies

  • Friday, October 30, 2009 9:43 PMOlaf EngelkeMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Could be a damaged disk, but also could be a problem with the controller or its driver, cabling, termal issue, lack of power ...

    Best greetings from Germany
    Olaf
     
  • Sunday, November 01, 2009 4:36 PMfladtheimpaler Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
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    UPDATE:

    This issue has not reoccured since Flashing the SIL3132 Sata Controller Card BIOS to 7.7.02 and updating to driver Version 1.0.22.4.  

    I have copied several hundred GB of test data since the updates without issue.   Hopefully this is resolved.   *FINGERS CROSSED*