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AnswerConnector installation error - "Installation did not finish"

  • Saturday, October 24, 2009 6:18 AMgechols Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    When installing the Connector on my Vista machine (Dell notebook w/pre-installed Vista Home Premium, SP2) I get the following very generic error:

    "Installation did not finish"
    "An error occurred that prevented the Windows Home Server from completing successfully. Run this wizard again..."

    Is there any log file or debug command line that I can use that might give me some additional information on what is going wrong?

    Thanks,

    Grant
     

Answers

  • Tuesday, November 03, 2009 8:44 PMgechols Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    I have used both methods to no avail. I finally found the installation log and found that an error was being returned by the MSI installer component. I was having other problems with the system and finally decided to re-install my OS (I wanted to switch out the hard drive for a faster one anyways). I now have all of my machines working fine.
     

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  • Saturday, October 24, 2009 12:01 PMTiberium Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Are you using the disk or the shared folder to run the connector software?

    If you get that error its normally a glitch in the network, and should be fine if you restart the computer and router
    • Proposed As Answer bynenino Tuesday, November 03, 2009 10:49 AM
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  • Tuesday, November 03, 2009 8:44 PMgechols Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    I have used both methods to no avail. I finally found the installation log and found that an error was being returned by the MSI installer component. I was having other problems with the system and finally decided to re-install my OS (I wanted to switch out the hard drive for a faster one anyways). I now have all of my machines working fine.