Locked Starting to panic now - OEM upgrade

Locked

  • Sunday, December 30, 2007 6:49 AM
     
     

    Hi

     

    Have just tried the oem re-install. I have been using RC1 for a while with no problems.

    Anyway I inserted the oem disk, selected reinstall and away it went.

    After a few minutes it came up with an error - couldnt copy a file to c drive - I cant rememember the name.

    It said do I want to retry or skip - I tried retry - no luck - then skip.

    This then happened for a few more files - so I cancelled the install.

    Tried the upgrade again and didnt get the reinstall option.

     

    I then tried to reboot back to RC1 - no luck - looks like the upgrade had modified the rc1 image.

     

    Then tried a reinstall using Rc1 - (as per another post's advice) - still dont get the reinstall option.

     

    I have searched the site for useful info on what to do now and there is a lot of info. I cant seem to find what i need.

     

    My system has 5 hardrives with about 2 tb of data - mostly movies etc which is not duplicated.

     

    I have removed the c: drive and attached it to another computer and have tried to follow intsuctions on copying the DATA\DE\Shares data - but there doesnt seem to be any data there - the folders are there - but nothing underneath.

     

    Can someone give me some advice on how to proceed - hopefully I have stopped before stuffing it up complety.

     

    Coma.

Answers

  • Sunday, December 30, 2007 7:20 AM
    Moderator
     
     Answered
     Coma.fm wrote:
    Hi

     

    Have just tried the oem re-install. I have been using RC1 for a while with no problems.

    Anyway I inserted the oem disk, selected reinstall and away it went.

    After a few minutes it came up with an error - couldnt copy a file to c drive - I cant rememember the name.

    It said do I want to retry or skip - I tried retry - no luck - then skip.

    This then happened for a few more files - so I cancelled the install.

    Tried the upgrade again and didnt get the reinstall option.

     

    I then tried to reboot back to RC1 - no luck - looks like the upgrade had modified the rc1 image.

     

    Then tried a reinstall using Rc1 - (as per another post's advice) - still dont get the reinstall option.

     

    I have searched the site for useful info on what to do now and there is a lot of info. I cant seem to find what i need.

     

    My system has 5 hardrives with about 2 tb of data - mostly movies etc which is not duplicated.

     

    I have removed the c: drive and attached it to another computer and have tried to follow intsuctions on copying the DATA\DE\Shares data - but there doesnt seem to be any data there - the folders are there - but nothing underneath.

     

    Can someone give me some advice on how to proceed - hopefully I have stopped before stuffing it up complety.

     

    Coma.

     

    Unfortunately, once a Server Reinstallation fails, there seems to be no way to attempt it again.  I think you're only option at this point is to do a New Installation.  What you need to do is unplug all of your secondary drives (so the data will stay there).  Then, I would remove the primary drive (the one with the OS installed) and hook it up to another computer.  Browse to D:\DE\shares and copy all of the data that's in there that was not in a share with Folder Duplication to another computer (or, for extra protection, copy all data in that location regardless of Duplication).  Once you are 100% sure you have pulled everything from that location that you want/need, put the drive back in the server and do a New Installation on to that drive.  (Again, make sure it is the only drive hooked up at this point.)  Once the installation is complete, do the WHS Shuffle:

     

    1) Login to the server desktop

    2) Hook one of your other drives up to the server, but do not add it to the storage pool

    3) Move data from that drive (path is X:\DE\shares, where X is the drive letter of the drive you hooked up) to the network shares using the icon on the desktop (do not move the data to D:\shares)

    4) Once all of the data is off of that drive and on the server, add that drive to the storage pool and wait for balancing

    5) Continue to do steps 2-4 for each other secondary drive

All Replies

  • Sunday, December 30, 2007 7:20 AM
    Moderator
     
     Answered
     Coma.fm wrote:
    Hi

     

    Have just tried the oem re-install. I have been using RC1 for a while with no problems.

    Anyway I inserted the oem disk, selected reinstall and away it went.

    After a few minutes it came up with an error - couldnt copy a file to c drive - I cant rememember the name.

    It said do I want to retry or skip - I tried retry - no luck - then skip.

    This then happened for a few more files - so I cancelled the install.

    Tried the upgrade again and didnt get the reinstall option.

     

    I then tried to reboot back to RC1 - no luck - looks like the upgrade had modified the rc1 image.

     

    Then tried a reinstall using Rc1 - (as per another post's advice) - still dont get the reinstall option.

     

    I have searched the site for useful info on what to do now and there is a lot of info. I cant seem to find what i need.

     

    My system has 5 hardrives with about 2 tb of data - mostly movies etc which is not duplicated.

     

    I have removed the c: drive and attached it to another computer and have tried to follow intsuctions on copying the DATA\DE\Shares data - but there doesnt seem to be any data there - the folders are there - but nothing underneath.

     

    Can someone give me some advice on how to proceed - hopefully I have stopped before stuffing it up complety.

     

    Coma.

     

    Unfortunately, once a Server Reinstallation fails, there seems to be no way to attempt it again.  I think you're only option at this point is to do a New Installation.  What you need to do is unplug all of your secondary drives (so the data will stay there).  Then, I would remove the primary drive (the one with the OS installed) and hook it up to another computer.  Browse to D:\DE\shares and copy all of the data that's in there that was not in a share with Folder Duplication to another computer (or, for extra protection, copy all data in that location regardless of Duplication).  Once you are 100% sure you have pulled everything from that location that you want/need, put the drive back in the server and do a New Installation on to that drive.  (Again, make sure it is the only drive hooked up at this point.)  Once the installation is complete, do the WHS Shuffle:

     

    1) Login to the server desktop

    2) Hook one of your other drives up to the server, but do not add it to the storage pool

    3) Move data from that drive (path is X:\DE\shares, where X is the drive letter of the drive you hooked up) to the network shares using the icon on the desktop (do not move the data to D:\shares)

    4) Once all of the data is off of that drive and on the server, add that drive to the storage pool and wait for balancing

    5) Continue to do steps 2-4 for each other secondary drive

  • Sunday, December 30, 2007 8:35 AM
     
     
    I seem to be in the same boat. I purchased the OEM DVDs and went to upgrade my Rc1 box but I don't get the "Server Reinstall" option in the drop down! Where the HELL is the Reinstall option! This is just stupid in a production product. This is suppose to be simple to use... the reason I went with WHS instead of Linux. Now I am begining to regreat my purchase.

    So I found this possible solution here...

    http://forums.microsoft.com/WindowsHomeServer/ShowPost.aspx?PostID=2542101&SiteID=50

    But it is bull to have to go through all of that trouble. And I don't have Ghost, so this really isn't a solution for me. My Sys partition is there and showing up so I don't know why I'm not getting the reinstall option.

    Can anyone offer any advice? If not, I'm out the cost of the DVDs and will be going with a Linux solution since if this happens once, it is bound to happen again. It wouldn't be so bad if the fresh install didn't reformat all of the attached drives and imported them instead!
  • Sunday, December 30, 2007 10:58 AM
     
     

    Thanks for the help.

    One question - there does not seem to be any data in X:\DE\Shares - I can see the folders - but there arent any files. Is this normal ? ( i have set view hidden files option).

    Coma.

     

  • Sunday, December 30, 2007 12:55 PM
     
     

    @pdavis - have you changed the DVD drive or connecting using a USB DVD drive? Has the boot device changed in the BIOS? Are you rebooting with the DVD in the drive or running install while WHS is active?

     

    The reinstall option will normally be there unless there has been a change in drive configuration (I'm not referring to drives added to the pool) in which WHS will believe the hardware's changed and want to do a fresh install.

  • Sunday, December 30, 2007 12:57 PM
     
     
    @Coma - did you have any data in the shares in the first place?

     

  • Sunday, December 30, 2007 5:13 PM
     
     
    I had the same issue trying to upgrade RC1 to the 120 day Eval version. 

    I had already purchased the System Builder edition, but I don't want to activate it until I have my new box built.

    Fortunately, I didn't have any particularly important stuff stored on the WHS, so I did a new install.  before this, I tried swapping DVDs (had another eval version) and DVD drives (gah!)

    hopefully once I have my SB box up and running, this won't be an issue.
  • Sunday, December 30, 2007 5:22 PM
    Moderator
     
     
     Coma.fm wrote:

    Thanks for the help.

    One question - there does not seem to be any data in X:\DE\Shares - I can see the folders - but there arent any files. Is this normal ? ( i have set view hidden files option).

    Coma.

     

    If the free space on your server was greater than the size of your primary hard drive, yes.  The only data that may be in that location is A) data that was in a share with Folder Duplication turned on (in which case there is another copy of those files on another drive in your server) and B) data that could not be stored anywhere else (due to lack of free space on the other hard drives).

     

    But, just to be on the safe side, what are the names of the folders you see there?

  • Sunday, December 30, 2007 6:29 PM
     
     
    My system has a DVD drive connected to it via USB. It is the same drive I initially used to install with, it is plugged into a USB hub now though. The boot device has changed in the bios, it was set to boot from the harddrive, now it is set to boot from the DVD drive. I am booting with the DVD in the drive. I also changed the USB configuration in the bios so it would detect the USB device as 2.0 instead of 1.1.

    I will try removing the hub from the mix and changing the bios back to 1.1 and see if that makes any difference.
  • Sunday, December 30, 2007 7:17 PM
     
     
    This was a no go. I tried plugging the DVD drive directly into the USB port on the machine where it was when I initally installed WHS and reset the BIOS to 1.1 as it had initally been. Still no Reinstall option.
  • Sunday, December 30, 2007 9:00 PM
     
     
     kariya21 wrote:
     

    But, just to be on the safe side, what are the names of the folders you see there?

     

    Under DATA there are 7 or 8 folders. Three are longer alphanumeric names that look like update folders.

     

    Then there are DE, DEE, DEics, Folders & Shares. The 'Shares' has full listing of all files I have on my server - which I understand are simply pointers to the actual data - not the data itself.

     

    As per the previous post I have looked in DE which looks like this;

     

    DE

    Folders

    Shares

    Movies

    Blade (for example)

    Video_TS

    (empty)

    ... 25 other titles all the same

Photos

... several folders with no content

 

 

The free space on my server is probably larger than the size of my primary drive so could these movie entries just be remnants which arent used for anything?

 

Thanks

Coma

  • Sunday, December 30, 2007 9:01 PM
     
     
     Crash2975 wrote:
    @Coma - did you have any data in the shares in the first place?

     

     

    Crash - yes I did most of my data is in movies (200 or so) with more in photos and music. There appear to be entries for movies and photos on the primary drive (as per my post above).

     

    Coma.

  • Sunday, December 30, 2007 11:07 PM
    Moderator
     
     

     Coma.fm wrote:
    Under DATA there are 7 or 8 folders. Three are longer alphanumeric names that look like update folders.

     

    Sounds like it to me as well.  Although I don't know of any high-priority updates that would end up there.  Did you install any optional software updates (by going to Windows Update or Microsoft Update)?

     

     Coma.fm wrote:
    Then there are DE, DEE, DEics, Folders & Shares. The 'Shares' has full listing of all files I have on my server - which I understand are simply pointers to the actual data - not the data itself.

     

    As per the previous post I have looked in DE which looks like this;

     

    DE

    Folders

    Shares

    Movies

    Blade (for example)

    Video_TS

    (empty)

    ... 25 other titles all the same

    Photos

    ... several folders with no content

     

     

    The free space on my server is probably larger than the size of my primary drive so could these movie entries just be remnants which arent used for anything?

     

    Thanks

    Coma

     

    It sounds like at one point it was storing data on that drive, but cleaned it up, as if you were running out of space at one point, then added another drive (although it usually deletes those files once they're empty).  In any event, as long as there is no data in the DE folder (or any subfolders), you're ok to proceed with the New Installation on that drive.

  • Monday, December 31, 2007 11:35 AM
     
     

    Thanks, Coma - just thought it was worth checking! I'll leave you in kariya's capable hands.

  • Monday, December 31, 2007 4:26 PM
     
     

     

    Hi Coma

     

    i'm not sure if this will help. I had tried messing around with my system when i moved from RC2 to OEM, instead of doing a upgrade, i did a new installation. Before i started the installation, i unplugged all the data disk except for 1. on complete installation of the system, i turn off all the folder duplication, connect the first data disk to the server using a SATA-USB2 adapter. following the instructions from the white paper on the drive extender, i performed "an emergency revocery" of the data into the new installation. you can repeat the process for the rest of your harddisk.

  • Monday, December 31, 2007 8:37 PM
     
     

    Thanks everyone for your help.

     

    I am about halfway through recovering the data one disk at a time. Involves a bit of juggling

     

    The hardest part turned out to be the install of oem - it crashed about 10 times and took most of the day before it went through cleanly. I knew it would work because it worked the first time through - unfortunatley I had to do it again because I stupidly copied the first lot of data directly to D:\shares even though Kariya had clearly said ...

    "(do not move the data to D:\shares)"

    Reading other posts on this issue - it may have been OK but I didnt want to risk it so I started again.

     

    Khai - you are probably right - in fact as I thought about it while waiting (and waiting) - recovering from a failed install is no different at all from swapping out the primary drive. There are fairly clear instructions on how to do this here

    http://forums.microsoft.com/WindowsHomeServer/ShowPost.aspx?PostID=1224545&SiteID=50

     

    Oh well - next time.

     

    Thanks again

  • Monday, December 31, 2007 11:56 PM
    Moderator
     
     
     Crash2975 wrote:

    Thanks, Coma - just thought it was worth checking! I'll leave you in kariya's capable hands.

     

    Thanks Crash!  (How much do I owe you and where do I send it to? Wink  )

  • Tuesday, January 01, 2008 2:15 AM
     
     
    I ran into all sorts of file copy errors when I tried to do the OEM upgrade using a USB DVD drive.  I tried making a copy of the original DVD, changing BIOS settings, etc.  What finally ended up working was yanking the DVD drive out of the external enclosure and temporarily attaching it to the system via PATA IDE. 

    It sounds like you guys are too far down the data recovery path to go back and try that now.  good luck though!
  • Tuesday, January 01, 2008 2:21 AM
     
     

     pdavis wrote:
    I seem to be in the same boat. I purchased the OEM DVDs and went to upgrade my Rc1 box but I don't get the "Server Reinstall" option in the drop down! Where the HELL is the Reinstall option! This is just stupid in a production product. This is suppose to be simple to use... the reason I went with WHS instead of Linux. Now I am begining to regreat my purchase.

    So I found this possible solution here...

    http://forums.microsoft.com/WindowsHomeServer/ShowPost.aspx?PostID=2542101&SiteID=50

    But it is bull to have to go through all of that trouble. And I don't have Ghost, so this really isn't a solution for me. My Sys partition is there and showing up so I don't know why I'm not getting the reinstall option.

    Can anyone offer any advice? If not, I'm out the cost of the DVDs and will be going with a Linux solution since if this happens once, it is bound to happen again. It wouldn't be so bad if the fresh install didn't reformat all of the attached drives and imported them instead!

     

    It's RC for a reason.....

  • Tuesday, January 01, 2008 6:49 AM
     
     

    I just did the OEM from Free trial without any issues,only difference was my DVD was IDE.

  • Saturday, March 08, 2008 3:16 AM
     
     

    Hey guys, I know this has already been briefly mentioned but...in order for a reinstallation to work you must have ALL the drives in place and in the exact same configuration ie IDE channel and slave/master, etc in order for it to work.

    I had a reinstallation fail due to this but at least recovered most data using the DATA\DE method. Phew!

    Hope this is of some help.

     

  • Sunday, August 29, 2010 10:09 PM
     
     
    thankyou karia21, i have endured a very long weekend treadling lightly on thin ice but i have suceeded using your slow but sure method. due to me having trouble loading drivers at the begining for my sata pcie card i have found that your method is the only one that i could use. Thanks for yoru help.