No RDP---”The remote connection to the computer timed out. Please connect again”.
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Friday, January 04, 2008 4:00 AM
From my work, I cannot RDP into my server or into the one Vista Ultimate machine I have in my network set up to accept RDP.
I keep getting this error: ”The remote connection to the computer timed out. Please connect again”.
I CAN get into my shared folders on the HP MediaSmart Server and download and upload files from them while at work.
And I CAN RDP into those machines from inside my own home network.
RDP just will not connect from work. (I have yet to test from a Panera Bread, Starbucks, etc.)
I have ports 443 and 4125 forwarded in my router.
I suspect that my work has locked access through Port 3389 in our work Proxy Server----as other posts have suggested that this error message is caused by that situation.-
Is there a way around this?????
My client machine at work is an XP Pro and it has Norton Business Edition AV.
Any help or suggestions appreciated.
John
All Replies
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Friday, January 04, 2008 4:57 AMModeratorWindows Home Server doesn't require port 3389 (Remote Desktop Protocol) to be open between your remote PC and the server, only between the server and the home PC you're connecting to (which is entirely internal to your home network). It proxies RDP connections from the remote PC on port 4125.
The error you're experiencing is almost certainly because port 4125 is blocked at your office. You could test from your local public library, which probably has free internet access. -
Friday, January 04, 2008 1:06 PM
I think I get it....
Port 443 is not being blocked----therefore I can get to the shared folders on the Server via my .homeserver homepage.
Port 4125 is the RDP port----probably being blocked by my work.
Is there a way to set WHS to use a different port for RDP.
I think I read somewhere that port 4125 was "hard wired" into WHS----but wondering if somone has figured out a way around it.....
Would like to be able to tap my main home machine and server from work-----would make life......simpler.....
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Friday, January 04, 2008 1:25 PMModerator As a member of the Wndows Home Server team posted here, there is currently no way to change that port.
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Friday, January 04, 2008 2:42 PMModerator
Have you also forwarded port 80?
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Friday, January 04, 2008 4:23 PM
Yes----I have also forwarded port 80 on my router....
I am going to try to RDP from a Panera Bread or Starbucks and see if I can.....
If so----I believe that would mean there is really nothing wrong at my end----and my work is the problem.....
I also formally submitted a product improvement request to the WHS team to see if they could build in a way to get around blocked 4125 ports......
Could you get around this by using an Add-In and setting up a VPN somehow?????
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Friday, January 04, 2008 6:56 PM
I went to a local Starbucks and RDP to my Vista Ultimate PC at home worked lik a charm.....I was shocked how fast it was----no screen lag at all----just like "being there"....
Also got the WHS server console to come up just fine from Starbucks as well.
It is definitely an issue with the way my work has locked down ports-----in this case----it appears port 4125.....
Any suggestions???
What could I say to my IT folks here at work about this.....
Could they unlock that capability strictly for my login here at work??? We use Active Directory and Server 2003.....Internet access through a Proxy Server.
What are the right words (if any) I could use to convince them????
I am employed by one of the Nation's largest school districts---we have a very progressive-----and totally paranoid IT department.
Great guys and gals and I'm friendly with a lot of them----security and safety for the children are HUGELY important to us all.
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Friday, January 04, 2008 10:44 PMModeratorYou're going to have a hard sell. In order to convince them, you either need a fairly permissive IT organization, which you don't have, or you need to be able to make a case for a special exception. How you make that case is up to you, but if you can justify it on business grounds, you have a much higher chance of success. Good luck.
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Saturday, January 05, 2008 12:00 AM
They allow RDP INTO our school network from home for those that make a case for it----have a need....
I could get that if I wanted.....
And----now that I think about it----if I have RDP IN-----wouldn't that free that port for RDP OUT as well???
In other words----if they grant me the one capability----wouldn't I also have the other automatically????
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Saturday, January 05, 2008 3:23 AMModeratorNo, remote desktop access into your school network is either over a VPN (and then you're on the school's network directly) or it's using the Remote Desktop Protocol on port 3389. Windows Home Server proxies RDP through port 4125 instead, which is what's likely to be blocked.
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Saturday, January 05, 2008 8:57 PM
Thanks Ken.....
I thought of one other possibility.....
All our schools went "wireless" this fall.....huge undertaking as approx 100 elem, middle and hgh schools gained wireless accessability throughout their entire structures.....
One of the things they are going to do is set up "public access" for visitors and after hours activities----scout troops, PTA, local government, housing associations, rec leagues, etc....
The public access will not go through our network per se-----the schools will basically be "hot spots" and visitors will have the capability of accessing the internet through our connections WITHOUT logging into our network which is secure.
Once they have this set up----maybe I could fire up a personal wireless laptop and go through the public access to reach my home machine.
Possible????
