User privilege and backups

Sunday, April 08, 2007 4:41 PM

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I am new to HS so please forgive me if this has been discussed before. I did do a search but couldn't find anything. I run with 2 accounts on all client PC's, ie. a user with no admin privilege and a user with admin privileges. I also advise all of my friends/home user clients to run that way for security reasons. The accounts that I added to HS are the regular user accounts (ie. no admin privilege). My 4 PV's have been backed up OK. However, when I go to examine the backups unless I am logged into the client PC with admin privileges I am not permitted to even view the backup let alone do anything with it. If I switch users to admin I then get a message saying that the backup doesn't match. Either way I can't get any further.

I am probably missing something but how should I be setting things up? If privilege levels are an issue then I can foresee some problems with average home user. I also noticed that you cannot install the Home Server Console using the UAC in Vista or RunAs in XP. Any help greatly appreciated. I really love this product and think that it has great potential.

Cheers

Jointer
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Sunday, April 08, 2007 4:52 PM

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I have a similar problem. I am not allowed to restore the backup of my sons old notebook - just bouhght a new one, installed it and wanted to restore the user folders of the old one - access denied :-(

Being admin of my homeserver I should have access to ALL backupdata - or am I wrong?
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Sunday, April 08, 2007 6:41 PM

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jointer wrote:

I also noticed that you cannot install the Home Server Console using the UAC

I don't noticed problems caused by UAC. What kind of problems you mean?
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Sunday, April 08, 2007 7:34 PM

When I went to install the Home Server console on the client I could not elevate my privileges via the UAC in Vista to do the install. I had to login as an admin to do it. I got a message to that effect. The same thing happened when I tried RunAs in XP.

Jointer

Sunday, April 08, 2007 7:49 PM

Hmm. Have checked that. Is working fine for me.

Do you get any uac password question for adminstrative tasks, when you use a standard user profile?

Edit: I see you are MVP. Maybe you are using a newer build than me. That may cause the problem, that i do not have.

Monday, April 09, 2007 12:17 AM

I normally get the UAC request for an admin password when I am running as a regular user. This is the only time that I was told that it wouldn't work and that I must actaully logout and login as an admin user.

Jointer

Monday, April 09, 2007 4:04 PM

I believe that you are not permitted to do a full restore to a different PC, ie. the equivalent of an image (but it's not really an image). However, it makes total sense that you should be able to access user folders/files. I assume that you setup the account correctly on HS before trying to copy. The only thing that I can think of is that it is looking for an SID match on the new laptop which won't now be the same even though the login and password may the same. Having said that having admin access to HS should permit you to bypass any such potential issues. Your situation is hardly unique! In fact I am glad that you raised it because I may have to re-image my Vista PC (problem with USB ports) and I could potentially have faced the same problem because I was planning on copying files to the Shared Folders on HS.

Jointer

Monday, April 09, 2007 8:06 PM

Hmm. I got the regular Admin password request, as i tested this.

Maybe you have a different version than me.

This message, ist it an error message by windows or by the installer itself?

As i write, from time to time, installers by using nullsoft install system, i know, that its possible to check out, what rights you have and generate a message. New for Vista is to include into the installer a "request for admin rights".

If its an error generated by the installer, it is an mistake by the installer. But in this case i don't understand, why this happens under xp by using "run as".

Monday, April 09, 2007 8:28 PM

Moderator

I believe you are talking about opening up a backup and viewing them for single instance file restore (not booting from the restore CD). It will ask to install a driver and if you do not have the rights to do so, you cannot install. Try giving the user local install rights for testing purposes, let the driver install, then return the rights back to the way they were. For future use, it shouldn't ask to install the driver again.

Tuesday, April 10, 2007 6:21 PM

Yes, that is correct. I want to view a backup to browse the file content. When I try to do it access starts (ie. progress meter) but then I get the message "Must be an adminstrator to backups from the server". How do I give the user local install rights to try that out?

Tuesday, April 10, 2007 6:29 PM

Moderator

The easy way is to add the local user to either the Administrators or the Power Users group on the machine where you want to view the backup. That will grant them sufficient privileges to install the driver that WHS is using as an interface to the backup. Once that driver is installed, you should be able to remove the additional privileges.

Tuesday, April 10, 2007 9:50 PM

Sorry, I was being a bit dense and should have realized what was meant before (:. I added the local user to the Admin group and tried again - exactly same result, ie. didn't work and got same error message. I don't get prompted to install anything.