Problems install the Mac connector for WHS 2011

Monday, May 16, 2011 4:24 PM

0

I cannot install the Mac connector. I can download it OK via the http //homeservername/connect link but when I go to install it on the Mac it goes as far as asking me to authenticate I have admin access and the the application bombs out and disappears from the dock?

I can remember I successfully installed the connector on the same Mac on an earlier beta version but believe I removed the software so I am not sure why it will not install this time.

Does anyone have any ideas?

All Replies

Tuesday, May 17, 2011 10:18 AM

Yeah I have the same problem, I checked the logs for the installation and the application is crashing, see extract from the crash log below. Hopefully this is resolved quickly.

Process:   Connector for Mac [659]
Path:   /Users/User/Desktop/Connector for Mac.app/Contents/MacOS/Connector for Mac
Identifier:  Connector for Mac
Version:   ??? (???)
Code Type:  X86-64 (Native)
Parent Process: launchd [1]

Date/Time:  2011-05-13 20:55:08.250 +0100
OS Version:  Mac OS X 10.6.7
Report Version: 6

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
abort() called
objc[659]: garbage collection is ON
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSPlaceholderString initWithString:]: nil argument'
*** Call stack at first throw:
(
	0 CoreFoundation      0x00007fff828567b4 __exceptionPreprocess + 180
	1 libobjc.A.dylib      0x00007fff802dd0f3 objc_exception_throw + 45
	2 CoreFoundation      0x00007fff828565d7 +[NSException raise:format:arguments:] + 103
	3 CoreFoundation      0x00007fff82856564 +[NSException raise:format:] + 148
	4 Foundation       0x00007fff81ace79e -[NSPlaceholderString initWithString:] + 102
	5 Foundation       0x00007fff81aeabad +[NSString stringWithString:] + 45
	6 MacUtils       0x000000010015bf77 +[DeviceInfo machineIdentity] + 82
	7 Connector for Mac     0x0000000100001b99 -[ClientConfig init] + 444
	8 AppKit        0x00007fff883a902a -[NSCustomObject nibInstantiate] + 416
	9 AppKit        0x00007fff883a8e17 -[NSIBObjectData instantiateObject:] + 259
	10 AppKit        0x00007fff883a8202 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336
	11 AppKit        0x00007fff883a688d loadNib + 226
	12 AppKit        0x00007fff883a5d9a +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 248
	13 AppKit        0x00007fff883a5bd2 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
	14 AppKit        0x00007fff883a3153 NSApplicationMain + 279
	15 Connector for Mac     0x00000001000018d9 main + 299
	16 Connector for Mac     0x000000010000178c start + 52
)

Wednesday, May 18, 2011 3:14 PM

0

Hello agtom and BigBrew,

If you are having trouble installing the client connector for Mac, it might be because the hosts file is saved in a format other than the default of UTF8.

Try editing the hosts file and saving it with the default file format of UTF8 and then try to install the client connector again.

Let me know if that helps.

~Courtney

Courtney Microsoft Windows Global Consumer Support
Thursday, May 19, 2011 10:23 PM

0

Hi Courtney

Tried this again but it still crashes :(. I would really love to get this to work...