Hi, <br/><br/>I use my hotmail account with Windows Mobile but when I goto Tools / Manage Folder none of my folder are listed apart from the standard <br/><br/>Deleted items <br/>Drafts<br/>Inbox<br/>Outbox<br/>Sent Items <br/><br/>Does anyone know what is causing this as I have removed and re-added the account with no change.<br/><br/>Thanks<br/><br/>Lee© 2009 Microsoft Corporation. All rights reserved.Thu, 08 Oct 2009 14:20:39 Z49be9e42-ee5a-4d41-b138-2859637b84fbhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#49be9e42-ee5a-4d41-b138-2859637b84fbhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#49be9e42-ee5a-4d41-b138-2859637b84fbLee_Fhttp://social.microsoft.com/Profile/en-US/?user=Lee_FHi, <br/><br/>I use my hotmail account with Windows Mobile but when I goto Tools / Manage Folder none of my folder are listed apart from the standard <br/><br/>Deleted items <br/>Drafts<br/>Inbox<br/>Outbox<br/>Sent Items <br/><br/>Does anyone know what is causing this as I have removed and re-added the account with no change.<br/><br/>Thanks<br/><br/>LeeSat, 04 Jul 2009 13:44:57 Z2009-07-04T13:44:57Zhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#aebad22d-476a-4c7a-a9c7-c28215f7a372http://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#aebad22d-476a-4c7a-a9c7-c28215f7a372Linley Meslierhttp://social.microsoft.com/Profile/en-US/?user=Linley%20MeslierYou have WIndows Live installed on your device right?<hr class="sig">Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/Sat, 04 Jul 2009 18:44:12 Z2009-07-04T18:44:12Zhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#dc6de5cd-39ce-4fc3-ba6b-9eea387557f4http://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#dc6de5cd-39ce-4fc3-ba6b-9eea387557f4Lee_Fhttp://social.microsoft.com/Profile/en-US/?user=Lee_Fyes I do. Downloaded the latest a few days ago to see if it would fix it but it does not.<br/><br/>Lee<br/> <br/><br/>Sat, 04 Jul 2009 20:00:52 Z2009-07-04T20:00:52Zhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#cecdcdb9-c524-437c-a523-4bb927147b9ehttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#cecdcdb9-c524-437c-a523-4bb927147b9eLinley Meslierhttp://social.microsoft.com/Profile/en-US/?user=Linley%20Meslier<p>You are not seeing the folders that YOU created, right?</p><hr class="sig">Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/Mon, 06 Jul 2009 07:27:21 Z2009-07-06T07:27:21Zhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#da19f6fc-1905-4668-8b95-9662a16a0d00http://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#da19f6fc-1905-4668-8b95-9662a16a0d00Jack Cook - aka Help_Linehttp://social.microsoft.com/Profile/en-US/?user=Jack%20Cook%20-%20aka%20Help_LineLee, are you creating the NEW folders from your Desktop PC?<hr class="sig">Jack Cook <br/><a>http://www.experiencemobility.net</a> <br/><a>http://www.mobilitysite.com</a>Mon, 06 Jul 2009 17:42:57 Z2009-07-06T17:42:57Zhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#5603007a-0de7-459d-bae3-fb44550d0b17http://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#5603007a-0de7-459d-bae3-fb44550d0b17Lee_Fhttp://social.microsoft.com/Profile/en-US/?user=Lee_Fyes the folders were created on the PC using the web browser / hotmail access.<br/><br/>Lee<br/><br/>Wed, 08 Jul 2009 10:51:40 Z2009-07-08T10:51:40Zhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#3301d6c0-d995-4673-8776-677cbdfe29c2http://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#3301d6c0-d995-4673-8776-677cbdfe29c2Jack Cook - aka Help_Linehttp://social.microsoft.com/Profile/en-US/?user=Jack%20Cook%20-%20aka%20Help_LineHmmm ... not quite sure what is happening.  I created one yesterday and one today.  It worked fine.<br/><br/>OK, so they are not appearing using Live on your device but if you access <a href="http://www.hotmail.com">www.hotmail.com</a> using PIE from your device, I assume the folders you created show .... yes?<hr class="sig">Jack Cook <br/><a>http://www.experiencemobility.net</a> <br/><a>http://www.mobilitysite.com</a>Wed, 08 Jul 2009 12:37:51 Z2009-07-08T12:37:51Zhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#ab99dc36-b6e0-443e-a287-a680cedd70cehttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#ab99dc36-b6e0-443e-a287-a680cedd70ceLee_Fhttp://social.microsoft.com/Profile/en-US/?user=Lee_Fyes if I access hotmail with the IE browser I can see all my folders<br/><br/>when I first got the phone they did appear. But thinking about it when I added the account a second time after a firmware upgrade then this is when I had this symptom. <br/><br/><br/>The upgrade was from the samsumg website <br/><br/><a href="http://www.samsungmobile.com/promotion/omnia/uk/vodafone/vodafone.jsp">http://www.samsungmobile.com/promotion/omnia/uk/vodafone/vodafone.jsp</a><br/><br/><br/>Lee<br/>Wed, 08 Jul 2009 18:56:29 Z2009-07-08T18:56:29Zhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#585c6b7a-9d29-4719-b3fc-53937fd8c740http://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#585c6b7a-9d29-4719-b3fc-53937fd8c740Jack Cook - aka Help_Linehttp://social.microsoft.com/Profile/en-US/?user=Jack%20Cook%20-%20aka%20Help_Line<p>Ok ... thanks.  <br/><br/>You are using the correct Hotmail account login (in other words, you are not accessing a different account by mistake)?  Consider logging out of Live, soft reset then log back on and see if that works.<br/><br/><br/>If that does not work, I think if it were my device I would consider backing it up and performing a hard reset.  Setup a new partnership, sync and then setup Live on the device before anything was installed.  Clearly it worked before.  You indicated that you can see the folders if you access Hotmail from your devices browser so I am guessing there is something that got wacked and a fresh start may well be the fastest way to resolution IMHO.<br/></p><hr class="sig">Jack Cook <br/><a>http://www.experiencemobility.net</a> <br/><a>http://www.mobilitysite.com</a>Thu, 09 Jul 2009 12:21:38 Z2009-07-09T12:21:38Zhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#ae2b864a-a971-4f3e-8599-204e151168dbhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#ae2b864a-a971-4f3e-8599-204e151168dbJack Cook - aka Help_Linehttp://social.microsoft.com/Profile/en-US/?user=Jack%20Cook%20-%20aka%20Help_Line<blockquote>... when I added the account a second time after a firmware upgrade then this is when I had this symptom. <br/><br/><br/></blockquote> <br/>Did you add a NEW account? or do you mean that you just entered your credentials for the previous account?<br/><br/>I'm wondering if you have a second account setup that is just slightly different than the original and you are overlooking it.  If you can see it on the web via your PC, try logging out on your device, soft reset then login again double checking the login details.<hr class="sig">Jack Cook <br/><a>http://www.experiencemobility.net</a> <br/><a>http://www.mobilitysite.com</a>Fri, 10 Jul 2009 14:18:34 Z2009-07-10T14:18:34Zhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#f90925a4-b023-41d3-bfbf-192823fa014chttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#f90925a4-b023-41d3-bfbf-192823fa014cLee_Fhttp://social.microsoft.com/Profile/en-US/?user=Lee_FHi,<br /><br />The only way I could resolve this was to do a Hard Reset on the OMNIA. All ok now.<br /><br />Lee<br />Wed, 07 Oct 2009 13:33:53 Z2009-10-07T13:33:53Zhttp://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#4a1bf891-0a89-4f31-bc9e-02330121b408http://social.microsoft.com/Forums/en-US/windowsmobile/thread/49be9e42-ee5a-4d41-b138-2859637b84fb#4a1bf891-0a89-4f31-bc9e-02330121b408Jack Cook - aka Help_Linehttp://social.microsoft.com/Profile/en-US/?user=Jack%20Cook%20-%20aka%20Help_LineSometimes the ole Hard Reset is the fastest solution.&nbsp; Good to hear all is well ... thanks for the update Lee<hr class="sig">Jack Cook <br/><a>http://www.experiencemobility.net</a> <br/><a>http://www.mobilitysite.com</a>Thu, 08 Oct 2009 14:20:34 Z2009-10-08T14:20:34Z