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AnswerHTC Touch not detected by windows mobile device center

  • Friday, September 07, 2007 6:00 PMPeter Ast Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi all
    Does anyone know why my htc touch doesn't set up a sync connection with the windows mobile device center? It doesn't seem to be detected.

    Peter

Answers

  • Sunday, September 09, 2007 6:40 PMPeter Ast Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Actually it didn't show up in the device manager.But I found the problem. Quite intersting.. Under System Settings--> Connections there is a little icon "USB to PC" I clicked on it and unecked the "Enable advanced network functionality" in german "Erweiterte Netzwerfunktionen aktivieren". How am i supposed to know that this setting has to be uncked before connecting the phone to the PC?!?!?!

    Thanks anyways for your help!
    Peter
  • Wednesday, November 04, 2009 3:48 PMJack Cook - aka Help_LineMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    ..... Under System Settings--> Connections there is a little icon "USB to PC" I clicked on it and unecked the "Enable advanced network functionality" in german "Erweiterte Netzwerfunktionen aktivieren". How am i supposed to know that this setting has to be uncked before connecting the phone to the PC?!?!?!
    That is just one of those little nuances that we learn as connection issues arise.  This FAQ over at Pocket PC FAQ might give you a little understanding on the Why and how Peter.

    With the release of Windows Mobile 5.0, Microsoft changed the protocol used to sync via USB from PPP to RNDIS.  This has caused some problems with VPNs and other networking software installed on the PC you sync with.  So with AKU 2.3, Microsoft added back the ability to revert back to PPP.   You can use this option to change the USB functionality for ActiveSync 4.x as well as Windows Mobile Device Center (WMDC) to improve network compatibility.  The USB Advanced Network functionality is available in Windows Mobile 6 and 6.1.



    Via: http://www.pocketpcfaq.com/faqs/activesync/usb-advanced-functionality.htm
    Jack Cook
    http://www.experiencemobility.net
    http://www.mobilitysite.com

All Replies

  • Saturday, September 08, 2007 8:12 AMLinley MeslierMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Peter, Can you check in Devie Manager if your pda is listed there? You need to connect it to your pc for it to show up. What you can try is Uninstall the pda in device Manager (right click on it and select Uninstall). Disconnect and soft reset and restart your PC. Connect again. Keep me posted.
  • Sunday, September 09, 2007 6:40 PMPeter Ast Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Actually it didn't show up in the device manager.But I found the problem. Quite intersting.. Under System Settings--> Connections there is a little icon "USB to PC" I clicked on it and unecked the "Enable advanced network functionality" in german "Erweiterte Netzwerfunktionen aktivieren". How am i supposed to know that this setting has to be uncked before connecting the phone to the PC?!?!?!

    Thanks anyways for your help!
    Peter
  • Thursday, October 18, 2007 1:20 PMAAMiller Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I am having the same problem with the same device, except I cannot find the connection settings in which you mentioned, any further help would be great. My main problem is I cannot locate the connection tab after I've entered the System Settings.

     

  • Monday, October 29, 2007 5:38 PMmtsatut Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Enabled advanaced network functionality fixed this problem for me to.

    This option is on the phone under settings (select the start menu, then settings, then connections, then pc to USB

    Hope this helps!
  • Tuesday, November 03, 2009 5:30 PMAmol P Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Thanks Peter Ast.
    I was facing the same problem.
    As you suggested I unchecked Settings->Connections->USB to PC "Enable advanced network functionality". Problem solved.

    Thanks, Amol Patki
  • Wednesday, November 04, 2009 3:48 PMJack Cook - aka Help_LineMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    ..... Under System Settings--> Connections there is a little icon "USB to PC" I clicked on it and unecked the "Enable advanced network functionality" in german "Erweiterte Netzwerfunktionen aktivieren". How am i supposed to know that this setting has to be uncked before connecting the phone to the PC?!?!?!
    That is just one of those little nuances that we learn as connection issues arise.  This FAQ over at Pocket PC FAQ might give you a little understanding on the Why and how Peter.

    With the release of Windows Mobile 5.0, Microsoft changed the protocol used to sync via USB from PPP to RNDIS.  This has caused some problems with VPNs and other networking software installed on the PC you sync with.  So with AKU 2.3, Microsoft added back the ability to revert back to PPP.   You can use this option to change the USB functionality for ActiveSync 4.x as well as Windows Mobile Device Center (WMDC) to improve network compatibility.  The USB Advanced Network functionality is available in Windows Mobile 6 and 6.1.



    Via: http://www.pocketpcfaq.com/faqs/activesync/usb-advanced-functionality.htm
    Jack Cook
    http://www.experiencemobility.net
    http://www.mobilitysite.com