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AnswerContent of Smartphone can not be browsed to copy mp3 as sound

  • Thursday, November 05, 2009 4:03 PMAndre Fischer Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I would like to copy mp3 files into the sound directory of my windows mobile.
    If I select "Browse the contents of your device" I can only browse the content of the storage card.
    The phone is just displayed as a "\" and does not let me navigate to any subfolder such as
    Application Data\Sounds

    Firmware Version is SmartPhone 5.2.

    Thanks and Best regards,
    André

Answers

  • Friday, November 06, 2009 2:57 AMProf JulieMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    You didn't tell us what syncing software you are using on your computer (ActiveSync or Windows Mobile Device Center).  If this software is not allowing you to fully browse the windows mobile phone, then you should reinstall the software to your computer and see if that resolves the problem (I recently had a similar problem and reinstalling ActiveSync fixed the problem for me.)
    Prof Julie, Microsoft MVP Mobile Devices | http://pocketprimer.com
    • Marked As Answer byWMTA1Owner15 hours 10 minutes ago
    •  
  • Friday, November 06, 2009 7:36 AMLinley MeslierMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hi André,

    The device builtin memory is indeed displayed as "\" and clicking on that should let you navigate through the folders. Have you tried rebooting the phone? BTW, what device do you have?

    Linley.
    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
    • Marked As Answer byWMTA1Owner15 hours 10 minutes ago
    •  

All Replies

  • Friday, November 06, 2009 2:57 AMProf JulieMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    You didn't tell us what syncing software you are using on your computer (ActiveSync or Windows Mobile Device Center).  If this software is not allowing you to fully browse the windows mobile phone, then you should reinstall the software to your computer and see if that resolves the problem (I recently had a similar problem and reinstalling ActiveSync fixed the problem for me.)
    Prof Julie, Microsoft MVP Mobile Devices | http://pocketprimer.com
    • Marked As Answer byWMTA1Owner15 hours 10 minutes ago
    •  
  • Friday, November 06, 2009 7:36 AMLinley MeslierMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hi André,

    The device builtin memory is indeed displayed as "\" and clicking on that should let you navigate through the folders. Have you tried rebooting the phone? BTW, what device do you have?

    Linley.
    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
    • Marked As Answer byWMTA1Owner15 hours 10 minutes ago
    •  
  • Wednesday, November 11, 2009 4:06 PMWMTA1OwnerUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Andre'!

     

    Just checking back with you to see if you have been able to resolve your issue.  We hope that the information provided by Prof Julie and Linley helped resolve the issue.  If not, please let us know the current status so we can continue to provide recommendations and suggestions.

    Thanks!


    Thank you from the Microsoft Windows Phone Team
    http://www.WindowsPhone.com/TotalAccess
  • 15 hours 10 minutes agoWMTA1OwnerUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hi Andre'!

     

    I am going to go ahead and mark this thread as answered since we have not received any further information from you.  We can still provide additional information and tips when you come back to this thread with more information. Marking threads as answered helps other customers searching on the same or similar issues. This thread stays viewable and accessible for additional postings either way.

     

    Thanks!


    Thank you from the Microsoft Windows Phone Team
    http://www.WindowsPhone.com/TotalAccess