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- I see a lot of people have the same problems The Mobil Device Center does not work. I spent hours with a Verizon Technician and could not fix the problem.
My device has dificulties to connect and when it connect it sync for 3 second and then disconect and my data on my device do not update.
As usual it is so difficult to get help from Microsoft.
Answers
- Are you gettng any error codes?
I might try running Detect & Repair (or Office Diagnostics if using Office 2007) and if that did not work, I would try removing the partnership from both the device and PC. Soft reset the device, reboot the PC and try to setup a new partnership then try syncing.
Jack Cook
http://www.experiencemobility.net
http://www.mobilitysite.com- Proposed As Answer byJack Cook - aka Help_LineMVP, ModeratorTuesday, November 03, 2009 2:50 PM
- Marked As Answer byWMTA1OwnerTuesday, November 24, 2009 8:49 PM
All Replies
- Are you gettng any error codes?
I might try running Detect & Repair (or Office Diagnostics if using Office 2007) and if that did not work, I would try removing the partnership from both the device and PC. Soft reset the device, reboot the PC and try to setup a new partnership then try syncing.
Jack Cook
http://www.experiencemobility.net
http://www.mobilitysite.com- Proposed As Answer byJack Cook - aka Help_LineMVP, ModeratorTuesday, November 03, 2009 2:50 PM
- Marked As Answer byWMTA1OwnerTuesday, November 24, 2009 8:49 PM
- Hi MrBBFrog!
Just checking back with you to see if you have been able to resolve your issue. We hope that the information provided by Jack helped resolve the issue. If not, please let us know the current status so we can continue to provide recommendations and suggestions.
Thanks!
Thank you from the Microsoft Windows Phone Team
http://www.WindowsPhone.com/TotalAccess - Hi MrBBFrog!
I am going to go ahead and mark this thread as answered since we have not received any further information from you. We can still provide additional information and tips when you come back to this thread with more information. Marking threads as answered helps other customers searching on the same or similar issues. This thread stays viewable and accessible for additional postings either way.
Thanks!
Thank you from the Microsoft Windows Phone Team
http://www.WindowsPhone.com/TotalAccess I see a lot of people have the same problems The Mobil Device Center does not work. I spent hours with a Verizon Technician and could not fix the problem.
My device has dificulties to connect and when it connect it sync for 3 second and then disconect and my data on my device do not update.
As usual it is so difficult to get help from Microsoft.
I found the solution I went wireless Sync. A lot easier and no need to plug in. Works great and sync information as you load them. IN addition you can talk to a live person at your cell phone service company at least at Verizon
Thanks MrBBFrog
