Mail on device doesn't sync with Outlook
Mail is handled completely separately on my HTC TouchPro and Outlook. I'll receive messages on both, but they have to be deleted separately from the device and Outlook. There is no synchonization once the messages are received. Help ... this is very frustrating.
Answers
- If you are using POP3 email accounts that you've created, the mail in those accounts will never sync with your computer. The way to sync email between your computer and windows mobile device is to select the Email data type in ActiveSync or WMDC and to not program POP3 email accounts on your device.
If you select the Email data type on your device to sync your incoming and outgoing email between your computer and windows mobile device, email will be handled in a batch process. The only way to get incoming email on your device is by syncing it from your computer and the only way to send email is through your computer. You can reply to or create new email messages on your windows mobile device, but all that email will be saved in the Outbox until you sync to your computer. Then the outbox items will be synced to your computer and sent from there.
If you want to download and send email directly from your windows mobile device, you'll set up POP3 messaging accounts on the device. Email that is downloaded to your device will still be retained on the mail server, so when you turn on your computer, the email will also be downloaded to your computer. Email that you create and send from your mobile device will never be synced to your computer.
I prefer to manage mail directly from my windows mobile device, so I always bcc myself on any sent email. Then this email will be downloaded to my computer later on and I'll have a complete history of email stored on my computer.
Prof Julie, Microsoft MVP Mobile Devices | http://pocketprimer.com- Proposed As Answer byWMTA1OwnerMonday, November 09, 2009 5:11 PM
- Marked As Answer byWMTA1Owner16 hours 40 minutes ago
All Replies
- If you are using POP3 email accounts that you've created, the mail in those accounts will never sync with your computer. The way to sync email between your computer and windows mobile device is to select the Email data type in ActiveSync or WMDC and to not program POP3 email accounts on your device.
If you select the Email data type on your device to sync your incoming and outgoing email between your computer and windows mobile device, email will be handled in a batch process. The only way to get incoming email on your device is by syncing it from your computer and the only way to send email is through your computer. You can reply to or create new email messages on your windows mobile device, but all that email will be saved in the Outbox until you sync to your computer. Then the outbox items will be synced to your computer and sent from there.
If you want to download and send email directly from your windows mobile device, you'll set up POP3 messaging accounts on the device. Email that is downloaded to your device will still be retained on the mail server, so when you turn on your computer, the email will also be downloaded to your computer. Email that you create and send from your mobile device will never be synced to your computer.
I prefer to manage mail directly from my windows mobile device, so I always bcc myself on any sent email. Then this email will be downloaded to my computer later on and I'll have a complete history of email stored on my computer.
Prof Julie, Microsoft MVP Mobile Devices | http://pocketprimer.com- Proposed As Answer byWMTA1OwnerMonday, November 09, 2009 5:11 PM
- Marked As Answer byWMTA1Owner16 hours 40 minutes ago
- Hi Jbov!
Just checking back with you to see if you have been able to resolve your issue. We hope that the information provided by Prof Julie helped resolve the issue. If not, please let us know the current status so we can continue to provide recommendations and suggestions.
Thanks!
Thank you from the Microsoft Windows Phone Team
http://www.WindowsPhone.com/TotalAccess - Hi Jbov!
I am going to go ahead and mark this thread as answered since we have not received any further information from you. We can still provide additional information and tips when you come back to this thread with more information. Marking threads as answered helps other customers searching on the same or similar issues. This thread stays viewable and accessible for additional postings either way.
Thanks!
Thank you from the Microsoft Windows Phone Team
http://www.WindowsPhone.com/TotalAccess
