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Cannot sync treo pro
Cannot sync treo pro
- I recently installed Windows 7 on my laptop, and i downloaded and installed the windows mobile device center, it worked perfectly up to last week Friday.
Right now I connect my phone to the computer and all it does is charge, I have spent more than 24 hours trying to get the Sync working and it is a no go. The phone does not even appear listed or as connected.
I have uninstalled and reinstalled the WMDC various times, I have reset my smart phone twice, I have been in contact with the supplier and with Microsoft, but up to now no go
Can somebody please help me.
Answers
- Open the registry editor on your computer and go to HKCU/Software/Microsoft/Windows CE Services/Partners. Do you see any reference to existing partnerships there?
Are there any existing partnerships on your device? Check in Activesync (in Start > Programs), Menu > options.
Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/- Marked As Answer byljdlb Monday, November 16, 2009 9:38 PM
All Replies
- Open device manager while the device is attached by USB cable. Find where the device is listed and remove it from Device Manager then disconnect your device. Soft reset the device and then reboot the PC. Connect again and the drivers should reload and WMDC should start.
Jack Cook
http://www.experiencemobility.net
http://www.mobilitysite.com- Proposed As Answer byJack Cook - aka Help_LineMVP, ModeratorTuesday, November 03, 2009 2:15 AM
Hi,
Another thing to try is to enable Advanced Neworking on ytour Treo (Start - Settings - Connections - USB). Then tro and sync and see if it is more stable.
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com- Proposed As Answer byChris De HerreraMVP, ModeratorWednesday, November 04, 2009 1:27 AM
- Hi ljdlb!
Just checking back with you to see if you have been able to resolve your issue. We hope that the information provided by Jack and Chris helped resolve the issue. If not, please let us know the current status so we can continue to provide recommendations and suggestions.
Thanks!
Thank you from the Microsoft Windows Phone Team
http://www.WindowsPhone.com/TotalAccess - No i still have not been able to sync, i connected the phone to another computer with Win7 and it does appear and it synced, so i can rule out hardware problems (cables, conections on the phone, etc.)
- Seems like a profile issue. Logon to your computer with another user account and connect your phone. Does it sync? If yes, logon with your initial account.
Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/ - Tried still nothing, shut down, restarted still no go
- Open the registry editor on your computer and go to HKCU/Software/Microsoft/Windows CE Services/Partners. Do you see any reference to existing partnerships there?
Are there any existing partnerships on your device? Check in Activesync (in Start > Programs), Menu > options.
Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/- Marked As Answer byljdlb Monday, November 16, 2009 9:38 PM
- Under CE services there are two items:
Partners, this has an entry (Default Reg_sz values not set
Tombstone this has two entries
There are no parnterships under Windows Mobile Device Center - Got it, thanks for the tip.
I deleted the registry entries from HKCU, reinstalled the software and it worked, phones syncs like new.
Thanks
Luis de la BAstide - Glad to hear that your issue is resolved. Enjoy your device.
Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
