Sometimes maybe 30 percent of the time after I sync my phone, My Calendar and Contacts are deleted from my phone. When I go to WMDC mobile setting the calendar, contact, email and tasks are unchecked. It will not let me check them as they should be. I have to disconnect my phone from WMDC and then restart the phone. I then I have to go to 2007 Outlook and office Diagnostics and then click on continue. I then reconnect my phone and start WMDC and under mobile settings I am able to click calendar, contact, email and tasks and sync all the info. The whole process takes maybe 20 minutes including the sync process. This has not always happened and I would appreciate any assistance to correct this.<br/>© 2009 Microsoft Corporation. All rights reserved.Mon, 06 Jul 2009 15:26:31 Zf2147b96-868a-4332-94a3-b4dd01bc2327http://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#f2147b96-868a-4332-94a3-b4dd01bc2327http://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#f2147b96-868a-4332-94a3-b4dd01bc2327Todd hhttp://social.microsoft.com/Profile/en-US/?user=Todd%20hSometimes maybe 30 percent of the time after I sync my phone, My Calendar and Contacts are deleted from my phone. When I go to WMDC mobile setting the calendar, contact, email and tasks are unchecked. It will not let me check them as they should be. I have to disconnect my phone from WMDC and then restart the phone. I then I have to go to 2007 Outlook and office Diagnostics and then click on continue. I then reconnect my phone and start WMDC and under mobile settings I am able to click calendar, contact, email and tasks and sync all the info. The whole process takes maybe 20 minutes including the sync process. This has not always happened and I would appreciate any assistance to correct this.<br/>Sun, 03 May 2009 13:42:20 Z2009-05-03T13:42:20Zhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#2a8c6e47-651e-4be2-976b-39e0868c067fhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#2a8c6e47-651e-4be2-976b-39e0868c067fLinley Meslierhttp://social.microsoft.com/Profile/en-US/?user=Linley%20MeslierThis is strange. I suggest you uninstall OUtlook and WMDC, reboot your computer and re-install again. Make sure you install Outlook first. Before connecting the device, delete the partnership and reboot.<hr class="sig">Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/Mon, 04 May 2009 06:59:01 Z2009-05-04T06:59:01Zhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#e9b089a0-3b56-40ae-a07b-2680b30d677chttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#e9b089a0-3b56-40ae-a07b-2680b30d677cWMTA3http://social.microsoft.com/Profile/en-US/?user=WMTA3Todd h - <span class=name><span style="font-size:8pt;color:black;font-family:'Verdana','sans-serif'">I'm going to mark this thread as answered, but feel free to &quot;Unmark as Answer&quot; if the steps outlined here don't work. This thread stays viewable and accessible for additional postings either way. Thanks! </span></span>Fri, 08 May 2009 21:56:46 Z2009-05-08T21:56:46Zhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#6791de70-ad51-415c-82a5-91cc2ea84ab2http://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#6791de70-ad51-415c-82a5-91cc2ea84ab2Todd hhttp://social.microsoft.com/Profile/en-US/?user=Todd%20hwhen you finish with delete the partnership and reboot. What do you mean by reboot, do you mean the phone? and how?Sat, 16 May 2009 01:25:42 Z2009-05-16T01:25:42Zhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#1d69d06b-50f2-4933-811a-ee33efeeb157http://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#1d69d06b-50f2-4933-811a-ee33efeeb157Linley Meslierhttp://social.microsoft.com/Profile/en-US/?user=Linley%20MeslierJust switch off the phone and power up again.<hr class="sig">Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/Sat, 16 May 2009 12:14:34 Z2009-05-16T12:14:34Zhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#c04e6660-4fff-4d48-94b0-2a2857c0858fhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#c04e6660-4fff-4d48-94b0-2a2857c0858fTodd hhttp://social.microsoft.com/Profile/en-US/?user=Todd%20hDo I delete the partnership and my computer or is there someway to do that on the phone. When I started to end the partnership it said something that this would cause the info to be deleted from phone. I do not want to lose all this info. Am I reading this correctly.<br/>Sat, 16 May 2009 23:30:43 Z2009-05-17T03:28:36Zhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#98c54264-aab8-45be-afa8-094fb0d44969http://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#98c54264-aab8-45be-afa8-094fb0d44969Chris De Herrerahttp://social.microsoft.com/Profile/en-US/?user=Chris%20De%20HerreraHi,<br/>Are you synchronizing with another PC or with Exchange?  Also, what software firewall do you have installed on the PC?<hr class="sig">Chris De Herrera<br/><a href="http://www.pocketpcfaq.com">http://www.pocketpcfaq.com</a> <br/><a href="http://www.pocketpctalk.com">http://www.pocketpctalk.com</a>Thu, 02 Jul 2009 01:37:12 Z2009-07-02T01:37:12Zhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#cbced5d3-2db5-4796-97fd-06614efa5b4bhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#cbced5d3-2db5-4796-97fd-06614efa5b4bTodd hhttp://social.microsoft.com/Profile/en-US/?user=Todd%20hI only sync with the one laptop and I use McAfee Internet Security.Fri, 03 Jul 2009 02:12:21 Z2009-07-03T02:12:21Zhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#d0704501-ab57-42c9-bbe7-7dbb8b485c15http://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#d0704501-ab57-42c9-bbe7-7dbb8b485c15sugaman1http://social.microsoft.com/Profile/en-US/?user=sugaman1<blockquote>Sometimes maybe 30 percent of the time after I sync my phone, My Calendar and Contacts are deleted from my phone. When I go to WMDC mobile setting the calendar, contact, email and tasks are unchecked. It will not let me check them as they should be. I have to disconnect my phone from WMDC and then restart the phone. I then I have to go to 2007 Outlook and office Diagnostics and then click on continue. I then reconnect my phone and start WMDC and under mobile settings I am able to click calendar, contact, email and tasks and sync all the info. The whole process takes maybe 20 minutes including the sync process. This has not always happened and I would appreciate any assistance to correct this.<br/></blockquote> <br/>Hello I have the same problem with my MOTO Q9h Global and I saw a thread that had the FixMApi from Start Run type FixMApi the click ok that then will alow me to check the contact, email,calendar and file folders and it works well.  The only problem is that the WMDC contuinues to do the same thing after a few sync's or when I restart my computer and sync again it will deleted all the contacts, calendar,email and files from the phone then I have to go over the same processes again this is so very getting old does anyone know how to fix this.Sun, 05 Jul 2009 16:52:55 Z2009-07-05T16:52:55Zhttp://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#20011c1b-b085-4c4e-b24b-09245cb32678http://social.microsoft.com/Forums/en-US/windowsmobileactivesync/thread/f2147b96-868a-4332-94a3-b4dd01bc2327#20011c1b-b085-4c4e-b24b-09245cb32678sugaman1http://social.microsoft.com/Profile/en-US/?user=sugaman1bumpMon, 06 Jul 2009 15:26:31 Z2009-07-06T15:26:31Z