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QuestionWMDC fails to recognise that my Palm Treo Pro is connected via USB.

  • Friday, August 14, 2009 1:37 AMTheona Bustos Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    It seems that it doesn't recognise my phone but rather calls it a Ricoh Stick device. Whenever I open WMDC it says not connected. My phone on the other hand recognises my computer. I'm running Vista. Please help :)

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  • Friday, August 14, 2009 4:50 AMLinley MeslierMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi,

    Can you browse the device from your computer?

    Linley.

    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
  • Tuesday, August 25, 2009 7:09 PMWMTA1OwnerUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Theona!

     

    Just checking back with you to find out if you are still experiencing your issue.  Since we have not seen a response since Linley asked some further questions, we hope that means that you have resolved your issue.  If this is not the case, please let us know the current status so that we may continue to provide suggestions and recommendations as required.

     

    Thanks!


    Thank you from the Microsoft Windows Mobile Team
    http://www.WindowsMobile.com/TotalAccess
  • Wednesday, November 04, 2009 1:37 AMpetaboy Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    im having this problem i've had for some time ive spent ages talking to palm and they cant help.  I did resolve this once by installing active sync on a xp pc and then vista recognised my treo pro for a while but now its gone again (vista doesnt even see the pro in computer-when i connect the lead i hear the tone - ive tried more than one lead-i cant even blue tooth to vista) i do still manage to sync with xp though. ive tried putting the pro into pc setup and this is the only time vista sees the pro i get a pop up box giving me the setup files-not the contents of the phone. ive also tried wmdc 6.1 and 6.0