<p>active sync works with my old HTC. I bought a new HTC touch pro, installed the start-CD, but active sync doesnt recognise my new device.</p> <p>In configurationscreen/software I accidently deleted a programme windows mobile, and can t find it in my waste bin. Does this have anything to do with it? It still works with my old HTC.<br/><br/>I tried the help programm, no success</p>© 2009 Microsoft Corporation. All rights reserved.Thu, 09 Jul 2009 18:52:23 Z9aea11d7-c4f6-409e-b614-7596128fa0b3http://social.microsoft.com/Forums/en-US/windowsmobilehelp/thread/9aea11d7-c4f6-409e-b614-7596128fa0b3#9aea11d7-c4f6-409e-b614-7596128fa0b3http://social.microsoft.com/Forums/en-US/windowsmobilehelp/thread/9aea11d7-c4f6-409e-b614-7596128fa0b3#9aea11d7-c4f6-409e-b614-7596128fa0b3velodroomhttp://social.microsoft.com/Profile/en-US/?user=velodroom<p>active sync works with my old HTC. I bought a new HTC touch pro, installed the start-CD, but active sync doesnt recognise my new device.</p> <p>In configurationscreen/software I accidently deleted a programme windows mobile, and can t find it in my waste bin. Does this have anything to do with it? It still works with my old HTC.<br/><br/>I tried the help programm, no success</p>Wed, 01 Jul 2009 11:24:45 Z2009-07-01T11:24:45Zhttp://social.microsoft.com/Forums/en-US/windowsmobilehelp/thread/9aea11d7-c4f6-409e-b614-7596128fa0b3#2f24d571-3430-49d8-825f-c0539ce70d52http://social.microsoft.com/Forums/en-US/windowsmobilehelp/thread/9aea11d7-c4f6-409e-b614-7596128fa0b3#2f24d571-3430-49d8-825f-c0539ce70d52Paul Willenhttp://social.microsoft.com/Profile/en-US/?user=Paul%20WillenDo you receive any errors? Or are you getting some notifications?Wed, 01 Jul 2009 12:52:26 Z2009-07-01T12:52:26Zhttp://social.microsoft.com/Forums/en-US/windowsmobilehelp/thread/9aea11d7-c4f6-409e-b614-7596128fa0b3#08f3539e-6d3a-4a0a-8a1b-7e6ab423f317http://social.microsoft.com/Forums/en-US/windowsmobilehelp/thread/9aea11d7-c4f6-409e-b614-7596128fa0b3#08f3539e-6d3a-4a0a-8a1b-7e6ab423f317Jack Cook - aka Help_Linehttp://social.microsoft.com/Profile/en-US/?user=Jack%20Cook%20-%20aka%20Help_LineI'm not sure what you deleted but assuming that it is new and you have not installed much of anything then I would advise doing a Hard Reset.  It will bring it back to the way it was when you first got it.<br/><br/>START/SETTINGS/System Tab/ Clear Storage icon<br/><br/>After it is completed, attach to your PC and start a new pairing between your PC and device<br/> <hr class=sig> Jack Cook <br/><a>http://www.experiencemobility.net</a> <br/><a>http://www.mobilitysite.com</a>Wed, 01 Jul 2009 20:16:17 Z2009-07-01T20:17:35Z