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QuestionEmails getting rejected by hotmail

  • Wednesday, September 30, 2009 2:04 AMcliterow Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi,

    I am a webmaster for a particular domain and we send order confirmation notices:

    We just sent an email to a customer that had an hotmail address and we got the following message bounced back:

    This is a multi-part message in MIME format.
    

    
------=_NextPart_000_000C_01CA4145.D8697820
    
Content-Type: text/plain;
    
	charset="iso-8859-1"
    
Content-Transfer-Encoding: 7bit
    

    
The original message was received at Tue, 29 Sep 2009 17:02:21 -0400
    
from www@localhost
    

    
   ----- The following addresses had permanent fatal errors -----
    
xxxxxxxx@hotmail.com
    
    (reason: 550 SC-001 Mail rejected by Windows Live Hotmail for policy
    
reasons. Reasons for rejection may be re...l/network admins, please visit
    
http://postmaster.live.com for email delivery information and support)
    

    
   ----- Transcript of session follows -----
    
... while talking to mx2.hotmail.com.:
    
>>> MAIL From:<xxxxxx@xxxx-xxx-xxxxxxxxx.com> SIZE=1667

    Can you please look into this matter. I would be more than happy to supply any additional information to help you resolve this issue for me.

    Thanks
     

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