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I got stung by Preplogic
I got stung by Preplogic
- I have been struggling at 70-270 so I thought I would try preplogic. The web site looked good.
But I have been slightly ripped off.
Could anybody recommend anything
Ive read installing configuring and administering windows xp pro second edition ,windows server 2003 environment secound addition ,examcram books managing and maintaining a Microsoft server 2003 environment and windows xp professional book 2
All Replies
- try measure up exams as it is recommended on microsoft site alos
- hookie,
We're sorry to hear that you've had a less-than-perfect experience with our company. Please give us a chance to resolve this issue. Our goal is 100% satisfaction for every customer, and we certainly don't want you to feel as if you were 'stung'. The vast majority of the time when we hear complaints it is a result of a simple misunderstanding. It will be impossible for us to answer your questions or concerns here on a public forum, but please contact us at preplogic.com/support and I promise that someone will assist you in a timely manner. We look forward to hearing from you to resolve this issue. Thanks. - Thank you I will give measure up a go
- And thank you for being amenable.
- Measure up is ____. Be careful not to cut off your nose to spite your face. PrepLogic are known to be the best in IT training. So you got into a little tiff with them. Use garbage like measure up and you'll lose time, money, and probably fail. Suck it up and chalk it up to a misunderstanding. Just a word of advice from someone who's been there.
- Preplogic may be the best.
However their sales techniques are questionable.
So you are either your lucky or work you for them.
I dont care which because I passed the exam.
Thank you one and all. Preplogic may be the best.
However their sales techniques are questionable.
So you are either your lucky or work you for them.
I dont care which because I passed the exam.
Thank you one and all.
Congrats on the pass :)
For any future exams, apart from Preplogic, other vendors you may want to try include:
1. Boson
2. Transcender
3. Measure-Up
I've used all 4 vendors for different exams (hence why I recommend them) and they all suit their purpose. Granted a few years ago, I would not have recommend Measure-Up, but they have improved imo.
-Ken | http://ken.wagnerfamily.co.uk- I also had a bad experience with Preplogic I suggest you look at the Microsoft E-Learning that is recommended for the exam
Hi all,
I am the most recent victim of preplogic.com. how can we stop preplogic from chiseling people ?
What I want to say today is that if there is any way to shout out to the world that preplogic.com is the biggest liar and stealer on earth.
They didn’t stop sending me email for their practice exams and on September 11 I have ordered the 70-236 practice exam. Right after my order, they called me on the phone to convince me to buy the package including the video, audio and practice exams for full access for 2 years at $99. I said yes then let Kyle Corpin to take care of all. 10 days after I have received the dvd and the first invoice that I have paid $116.95 of $1,612.95. I have contacted Kyle and told him that I didn’t want to pay for more than $99 that he has confirmed me. He said that the $116 and I wouldn’t have to pay any penny more. On October 11 I was charged a second time at $187. I called them again and have obtained the cancellation after days of negotiation. I have a refund of $187 then I asked them that I have paid $116.95 for the practice exam that they sell at $49 at first. Then the explanation is that $116.95 is for 30 days trial. I mean that preplogic continue to steal from us again and again if we don’t have any way to warn people.
Vu Binh LE PHAM VIET
- I also dealt with Kyle!
Does your DVD at least have all the resources and practice exams on it?
Mine didnt and after two weeks this was the response:
have heard back from the production company regarding the pre and post tests in which you have referenced, and it seems that those tests are not currently offered on your ASP .NET 2.0 Web Application Development (70-528) LearnSmart Video Training. As previously discussed, we are still waiting to hear back in reference to the source codes your have inquired about.
But on the website they still advertise it! Grrr makes me so angry!
I told them to cancel the subscription because the other exams that I will be doing is not even listed as available products! This is what they said:
I can completely understand that you are unhappy that you do not have the source files, but rest assured we are working hard to get everything that you need to study for your exam. I also understand that you are unhappy that we currently do not have training for some of the titles that you would like, but keep in mind that your Unlimited Access program grants you 2 years of access to everything we offer, including the products that we will develop in the future. That being said, as a customer courtesy and because we really do want to get you certified, I have received very special permission to get your purchase price lowered to $995+shipping, with monthly payments of $92.50. You will still have your Unlimited Access for the full 2 years of the service. I think this will work into your budget and still get you the quality training that you need to advance your career. I have already submitted the appropriate paperwork to our billing department, so please respond to this ticket as soon as possible so that we can have these changes finalized for you. We look forward to hearing from you.
Made me even MORE angry - so they want me to wait for a possible TWO years so that they may/ or may not develop material in my subjects (which by the way dear KYLE told me they DO have) and all a long I keep paying? DONT THINK SO!
I contacted my credit card company!
The only way to let people know is to post on public forums about it Natasja94
not at all, the only thing on the DVD is the installation file for the learnsmart video. Kyle has promised me there are video, audio training, etc... . that all i have to pay is $50 more because i have paid the practice exam at $49. this means the package costs $99 with the umlimited access of 2 years for the 70-236 but i found out later that there is no audio training and he said that he'll send me when the audio training will be ready.
apparently there are lots of people who have been cheated the same way that we are. i have found complaints too lately because when we search for preplogic on google. the first reponse is preplogic.com.
i found on http://www.complaintsboard.com/complaints/preplogic-c184319.html#comments that someone will go through the BBB like this.
"This company is nothing but fraud! Do not give this company any of your money. They will tell you anything to get you to join but will not deliver even when you have it in writing. Am going through the BBB and legal system to see that this does not happen to anybody else."
i am not in the US. so if you are, do something and keep me informed.
thanks- I am not in the US either - unfortunately. But can we not bring this under Microsofts attention?
- i don't think so. Microsoft is not a judge and Microsoft recommands mesure-up and selftest software but preplogic. anyway preplogic is Microsoft's partner. all we can do is writing to every forum to keep people informed about preplogic. i have a friend in the US, i'll ask him for more info. i'll tell you if i have news.
- I only came to this site because I wanted to look up some unbiased commentary on the quality of the *content* of total PrepLogic training program (especially video), the one PrepLogic says "works like NetFlix". After reading through most of the comments on this board, I became very annoyed at the content. Before I commit to anything especially spending big money on IT training materials, I ALWAYS do my homework. I have been a PrepLogic customer for at least 5 years, I've bought many Microsoft-related vouchers and exam software packages and even some audio training for CompTIA exams. I have never had a single problem with PrepLogic...ever, and I've purchased way too much from them for it just to be " dumb luck" that I've had a good experience. I too have recently been offered the training package that "works like NetFlix", and I've heard about the "trial" program, etc. I have been in contact with with both Kyle and another gentleman by the name or Eric. I have had EVERYTHING explained to be in painstaking, easy to understand detail, several times I might add. I still have not bought this package yet though, purely for personal financial reasons. If the trial does costs money and you are told that, and you agree to the terms of the trial, and then fail to opt out in the time stated then that's your fault. It just seems to me like this is a personal responsibility problem, something that is so lacking in the world any more...READ and COMPREHEND before you agree to something, KNOW what you are getting yourself into. Whether it's a purchase, a legal arrangement, a business arrangement, etc. If you aren't sure about it or haven't reviewed the terms completely...then for God sakes...don't commit until you feel comfortable and have reviewed everything! Everyone wants to buy things NOW, everyone wants it "right now", they just *can't wait*, and when they fail to listen because they can't get past the delayed gratification issue and the "bill comes due", people suddenly want to jump up and act surprised, and scream Cheat! Thief! Liar! Fraud! Lawsuit! FBI! Police! Interpol! ...that really bothers me on so many levels. Hence a world where people go to McDonalds, buy a coffee, burn themselves, and SUE AND WIN against the McDonalds because of their own mistake...or more like current events, like with the US legislature being asked to approve massive bills like this current healthcare bill (2nd iteration, 1,900+ pages!) that no one was allowed to review ahead of time and everyone who's put the "bill" together claims they've read and understand the whole thing...point being the vast majority of those who are going to vote on it have not! I don't care what country you are from or what your personal or political beliefs are, not taking personal responsibility and doing due diligence on ANYTHING before making a huge commitment is just foolish and will almost inevitably lead to failure or at least very bad, even if unintended, consequences.
(And no, for you conspiracy nutcases, I DO NOT work for PrepLogic and am not affiliated with them in any way - I am a long time customer - and now I am legally on the hook, so if I were affiliated with PrepLogic in any way and I just said I wasn't...per US Federal trade law I could get in huge trouble for saying such things) - I am very happy that YOUR experience with Preplogic have been a good one. Mine wasnt and I was NOT part of some TRIAL offer. The fact remains that the Video software for the specific exam that I bought was not what they have promised it did not have any of the exams/ resouce material that they advertised. This is from the ticket that I opened with preplogic
To date, the 70-528 product line includes video training, Mega Guide and Lecture Series audio. Please be advised that most of our titles include practice exams, printables, video training, Mega Guides and audio; however for this particular title, we do not currently offer practice exams. Our comprehensive video training is by far the best of our products so I'm glad you can enjoy this quality instruction taught by the leading professionals in the industry.
You are correct, there seems to be missing Pre and Post Test information, as-well-as labs the Labs. Thanks you for bringing this to our attention. When the update is available we will have it for you. In the mean time the you do have your Videos, Practice Exam, Audio Training and Mega Guides. The second an update is available you will be made aware, I promise, thank you for your patience.
This is information that they should have given me BEFORE I made the purchase not after I have spend my money with them
And as you stated you have not purchased this package as yet. As far as anyone taking responsibility for anything I can not see where I did NOT take responsibilty for anything? If standing up for myself and saying "Hi this is NOT the product that you sold me makes me somehow wrong or at fault then I am REALLY glad I dont live in YOUR world! Yes you're right that we all have to READ and AGREE with the terms but when you are told that you had to pay for something and you found out a few day after that Preplogic and even precisely Kyle didn't do what they have said, in my case Kyle told me the 70-236 costs $99 and we agreed for the purchase of this package then in the invoice they sold you the unlimited access package. i didn't ask for this and i have precisely asked Kyle to change it back to the 70-236 package but unfortunately, all of what i did was just by words but not by writing.
i am customer of microsoft, mesureup and more but no one has cheated people like Preplogic and i am not the only one. it's not invisible like you see at this forum.- Hi, I have also been ripped off by PrepLogic.
I spoke to Eric.
I only wanted CEH video (online) because I had previously bought the mega-guide and quiz but was talked into unlim. access for 50$ first month and $99 after that. This seemed like a cheaper alternative than buying the DVD. This was late September. Like many other people here and on other forums the prices I were told were not what I was billed and the course I wanted is not really online its on DVD. Anyway, I used the DVD (which is good to be fair), booked the exam for next month (no discount as I'm not in the US). I'm starting my masters soon and decided I would not use the service for awhile so I'd cancel it.
Eric told me a) I could cancel at anytime and b) yes, I could cancel after the CEH if I wanted too (as I told him thats all I really wanted).
When I went to cancel I was told I should have done this within the first 30 days. When I complained I got a canned-reply stating all their staff and fully trained to explain the terms / conditions (NOT TRUE). They stated they sent me a message giving the terms/conditions after my purchase in a seperate message (NOT TRUE). Eventually, they sent me a link to a URL stating terms/conditions that I NEVER saw before and are very different to the ones in the download link they sent me after my purchase. Theses "new" terms that were never represented to me before even mention yet another completly different pricing structure.
I agree you need to always read the terms/conditions when doing this sort of thing BUT :
a) the salesman told be a different pricing plan
b) the salesman could me telling me it was urgent I speak to them (... dirty trick that I should not have fell for)
c) the salesman told me I could cancel at any time.
d) the terms / conditions in the delivery msg don't match the terms which they have now "thrust" upon me now
e) these 'new' terms don't even match the charges in the invoice
PrepLogic have dodged every question I have asked them about this and keep offering me different deals (like 2nd car salesmen).
I have cancelled payments and I'm now taking legal advise.
In future I'm only using TrainSignal and CBTNuggets. - Just beware when you cancel the Smart Training dvd that you PAID for becomes useless they cancell the licence key on their side you will have to hack it to use it. Which is unfair
- i can't remember the limit, but you may have 60 days to dispute the charge with your credit card company. if you feel they were misleading, dispute the charge with your credit card company. i have done this countless times when i have been done wrong and have ALWAYS gotten my money back. It is bad for the merchant on several fronts so they will generally refund your $$, voluntarily, as soon as the CC company contacts them. You could also throw them a bone and warn them and give them a day or 2. Just make sure when you dispute, you always send one version via certified mail, which is necessary to fully protect your legal rights. Most CC companies will honor them and cooperate anyway (they want you to be a happy customer), but its always good to cover all your bases. I usually start over the phone and then do the mailing as a due diligence measure. Good luck
