Live Mesh for Mobile: Known Issues List<font style="font-size:12px"> </font> <p style="margin:0in 0in 0pt;line-height:normal"><b><font style="font-size:12px">Critical issues copy for Live Mesh forums</font></b></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px">Last Updated: 12/15/2008</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><font color="#548dd4"><br><strong>Issue</strong><font color="#000000">: I've installed the Live Mesh for Mobile client on my mobile device, but when I try to sign in I'm told there is limited availability, and I cannot add my device at this time.<br></font><font color="#000000"><strong>Workaround</strong>: In order to add your mobile device to your mesh, you must <strong>do both</strong> of the following: <br></p> <ol> <li><font color="#000000">Click on the promo code link from your computer (not your mobile device).</li> <li><font size=2>Visit </font><a href="http://www.mesh.com/"><font size=2>www.mesh.com</font></a><font size=2> from your computer (again, not from your mobile device) and add that device to your mesh from the <strong>Devices</strong> page.</font></font></li></ol> <p style="margin:0in 0in 0pt;line-height:normal"></font><font color="#006600">Note: <font color="#000000">Please make sure that your Country/Region is correctly set on your Live ID profile page</font><font color="#000000"> (<a href="http://account.live.com">http://account.live.com</a></font><font color="#000000">).</font><br></font><br><strong>Issue</strong></font>: I cannot delete Live Mesh folders using my mobile phone.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: Deleting Live Mesh folders from a mobile device is not supported. You must delete the folders from your mesh using your computer instead.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: Deleting a file on your mobile device deletes it on every synchronized device.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: When you use your mobile phone to delete a file from your Live Desktop, you delete it everywhere. You can recover the file from the Recycle bin on your PC or the Trash on your Mac.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><font color="#548dd4"><strong>Issue</strong><font color="#000000">: I cannot synchronize a Live Mesh folder, for which I have reader permissions, with my mobile device.<br><strong>Cause</strong>: To synchronize a folder with your mobile phone, you must have creator, owner, or contributor permissions for that Live Mesh folder.</font><br><br><strong>Issue</strong></font>: Live Mesh error reporting is not enabled by default.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: To enable reporting, connect the phone to the PC or Mac, navigate to the <b>Settings</b> menu, select <b>Error Reporting</b> and set it to <b>Enable</b>.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: Copy and Paste is not enabled for Live Mesh Mobile.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Fix Status</b>: Future builds may contain this feature.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: Settings and credentials may be reset after upgrading the client.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Fix Status</b>: The next release will contain a fix for this issue.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: Unable to resolve file conflicts on mobile devices.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: Resolving conflicts from your mobile device is not currently supported. To resolve file conflicts use the Live Mesh Desktop.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: During installation you may see the following message: “<b>Cleanup of previous version failed, do you want to continue?</b>”.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: Cancel the installation, turn off your phone, then turn it back on and start the installation over.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: Synchronization stopped with your mobile device.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: If you exceed the storage limits of your mobile device, synchronization will stop for that folder on all devices until the space issue is resolved. <em>Please Note: You must have at least 10% free memory on your mobile device for synchronization to take place.</em></font></p>© 2009 Microsoft Corporation. All rights reserved.Sat, 14 Nov 2009 04:55:14 Z9cc0e114-29be-4ee4-bae0-15de75d1aafchttp://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#9cc0e114-29be-4ee4-bae0-15de75d1aafchttp://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#9cc0e114-29be-4ee4-bae0-15de75d1aafcBen [Live Mesh]http://social.microsoft.com/Profile/en-US/?user=Ben%20%5bLive%20Mesh%5dLive Mesh for Mobile: Known Issues List<font style="font-size:12px"> </font> <p style="margin:0in 0in 0pt;line-height:normal"><b><font style="font-size:12px">Critical issues copy for Live Mesh forums</font></b></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px">Last Updated: 12/15/2008</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><font color="#548dd4"><br><strong>Issue</strong><font color="#000000">: I've installed the Live Mesh for Mobile client on my mobile device, but when I try to sign in I'm told there is limited availability, and I cannot add my device at this time.<br></font><font color="#000000"><strong>Workaround</strong>: In order to add your mobile device to your mesh, you must <strong>do both</strong> of the following: <br></p> <ol> <li><font color="#000000">Click on the promo code link from your computer (not your mobile device).</li> <li><font size=2>Visit </font><a href="http://www.mesh.com/"><font size=2>www.mesh.com</font></a><font size=2> from your computer (again, not from your mobile device) and add that device to your mesh from the <strong>Devices</strong> page.</font></font></li></ol> <p style="margin:0in 0in 0pt;line-height:normal"></font><font color="#006600">Note: <font color="#000000">Please make sure that your Country/Region is correctly set on your Live ID profile page</font><font color="#000000"> (<a href="http://account.live.com">http://account.live.com</a></font><font color="#000000">).</font><br></font><br><strong>Issue</strong></font>: I cannot delete Live Mesh folders using my mobile phone.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: Deleting Live Mesh folders from a mobile device is not supported. You must delete the folders from your mesh using your computer instead.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: Deleting a file on your mobile device deletes it on every synchronized device.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: When you use your mobile phone to delete a file from your Live Desktop, you delete it everywhere. You can recover the file from the Recycle bin on your PC or the Trash on your Mac.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><font color="#548dd4"><strong>Issue</strong><font color="#000000">: I cannot synchronize a Live Mesh folder, for which I have reader permissions, with my mobile device.<br><strong>Cause</strong>: To synchronize a folder with your mobile phone, you must have creator, owner, or contributor permissions for that Live Mesh folder.</font><br><br><strong>Issue</strong></font>: Live Mesh error reporting is not enabled by default.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: To enable reporting, connect the phone to the PC or Mac, navigate to the <b>Settings</b> menu, select <b>Error Reporting</b> and set it to <b>Enable</b>.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: Copy and Paste is not enabled for Live Mesh Mobile.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Fix Status</b>: Future builds may contain this feature.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: Settings and credentials may be reset after upgrading the client.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Fix Status</b>: The next release will contain a fix for this issue.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: Unable to resolve file conflicts on mobile devices.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: Resolving conflicts from your mobile device is not currently supported. To resolve file conflicts use the Live Mesh Desktop.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: During installation you may see the following message: “<b>Cleanup of previous version failed, do you want to continue?</b>”.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: Cancel the installation, turn off your phone, then turn it back on and start the installation over.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"> </font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b><font color="#548dd4">Issue</font></b>: Synchronization stopped with your mobile device.</font></p> <p style="margin:0in 0in 0pt;line-height:normal"><font style="font-size:12px"><b>Workaround</b>: If you exceed the storage limits of your mobile device, synchronization will stop for that folder on all devices until the space issue is resolved. <em>Please Note: You must have at least 10% free memory on your mobile device for synchronization to take place.</em></font></p>Thu, 30 Oct 2008 16:24:14 Z2008-12-15T18:54:02Zhttp://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#e4d86036-c5cd-48ba-82ce-f4fc11b29062http://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#e4d86036-c5cd-48ba-82ce-f4fc11b29062Wade Dorrellhttp://social.microsoft.com/Profile/en-US/?user=Wade%20DorrellLive Mesh for Mobile: Known Issues List Can you please clarify what is meant by &quot;free memory&quot; in the &quot;Syncronization stopped with your mobile device&quot; issue? Although I suppose this means &quot;free storage memory&quot; and not &quot;free program memory&quot;, it wouldn't hurt to be specific.Tue, 09 Dec 2008 12:17:37 Z2008-12-09T12:17:37Zhttp://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#18d9370d-5b36-4f63-9d62-ae6222fa06b9http://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#18d9370d-5b36-4f63-9d62-ae6222fa06b9WV7http://social.microsoft.com/Profile/en-US/?user=WV7Live Mesh for Mobile: Known Issues List what is the promo code?Tue, 24 Mar 2009 07:14:46 Z2009-03-24T07:14:46Zhttp://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#98dd3c00-b023-4d04-a277-761d878ae802http://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#98dd3c00-b023-4d04-a277-761d878ae802Stephen Bootshttp://social.microsoft.com/Profile/en-US/?user=Stephen%20BootsLive Mesh for Mobile: Known Issues List<div class=quote><font class=quoteHeader>WV7 said:</font> <p>what is the promo code?</p></div>See the announcement at the top of the forum regarding limited availability of Live Mesh for Mobile.<br>-steve<br><br><hr class="sig">Microsoft MVP Windows Live / Windows Live OneCare &amp; Live Mesh Forum ModeratorTue, 24 Mar 2009 12:05:32 Z2009-03-24T12:05:32Zhttp://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#1e4d5618-5de7-4a6c-bebf-4f4518a9d63fhttp://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#1e4d5618-5de7-4a6c-bebf-4f4518a9d63fdavervwhttp://social.microsoft.com/Profile/en-US/?user=davervwLive Mesh for Mobile: Known Issues List<p>With Nov 1, 2009 daylight saving time change, all 35 of the photos in my cell phone were resynch'd to my Windows 7 desktop (peer-to-peer share) even though the files didn't really change.  The photos are stored on a microSD card, probably FAT filesystem.  Is this a known issue?</p>Mon, 02 Nov 2009 09:01:46 Z2009-11-02T09:01:46Zhttp://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#f10c56ec-dc56-45c7-a42a-26ac9eeaca13http://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#f10c56ec-dc56-45c7-a42a-26ac9eeaca13Stephen Bootshttp://social.microsoft.com/Profile/en-US/?user=Stephen%20BootsLive Mesh for Mobile: Known Issues ListNot that I'm aware of. Could you bug it?<br/>Does the phone have the DST patch installed? Are you doing an automatic P2P sync from the device? Perhaps the time on the device didn't update (from the carrier) before the automatic sync check?<br/>-steve<hr class="sig">~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~Mon, 02 Nov 2009 13:39:02 Z2009-11-02T13:39:02Zhttp://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#76bf90b1-7091-47a8-ab1f-0d3d39943f18http://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#76bf90b1-7091-47a8-ab1f-0d3d39943f18TommyRushhttp://social.microsoft.com/Profile/en-US/?user=TommyRushLive Mesh for Mobile: Known Issues ListCan you add that some HTC/SPB additions make Live Mesh start and then immediately crash. Last time I used SPB wallet I had to delete some dumb IE file they add that killed Live Mesh. Not sure what it is anymore some random HTC addition won't let mesh start. Thanks.<br/>Fri, 13 Nov 2009 03:03:27 Z2009-11-13T03:03:27Zhttp://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#d205a91b-fccc-42d6-8eba-32e5f6a0b501http://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#d205a91b-fccc-42d6-8eba-32e5f6a0b501Stephen Bootshttp://social.microsoft.com/Profile/en-US/?user=Stephen%20BootsLive Mesh for Mobile: Known Issues List<blockquote>Can you add that some HTC/SPB additions make Live Mesh start and then immediately crash. Last time I used SPB wallet I had to delete some dumb IE file they add that killed Live Mesh. Not sure what it is anymore some random HTC addition won't let mesh start. Thanks.<br/></blockquote> <br/>Actually, pretty much all of the newer HTC phones with 6.1 and 6.5 WM since the Touch 2 have problems with Live Mesh. We'll ahve to await an update for Live Mesh to resolve that issue.<br/>-steve<hr class="sig">~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~Fri, 13 Nov 2009 12:21:26 Z2009-11-13T12:21:26Zhttp://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#c0680365-0c47-4d70-9ecb-3faf572bf7f1http://social.microsoft.com/Forums/en/LiveMeshMobile/thread/9cc0e114-29be-4ee4-bae0-15de75d1aafc#c0680365-0c47-4d70-9ecb-3faf572bf7f1TommyRushhttp://social.microsoft.com/Profile/en-US/?user=TommyRushLive Mesh for Mobile: Known Issues List<blockquote> <blockquote>Can you add that some HTC/SPB additions make Live Mesh start and then immediately crash. Last time I used SPB wallet I had to delete some dumb IE file they add that killed Live Mesh. Not sure what it is anymore some random HTC addition won't let mesh start. Thanks.<br/></blockquote> <br/> Actually, pretty much all of the newer HTC phones with 6.1 and 6.5 WM since the Touch 2 have problems with Live Mesh. We'll ahve to await an update for Live Mesh to resolve that issue.<br/> -steve <hr class=sig> ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~</blockquote> lol that's why I ment add it to the list just have no work around yet.<br/>Sat, 14 Nov 2009 04:55:14 Z2009-11-14T04:55:14Z