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Not receiving calls to OCS clients

Geblokkeerd Not receiving calls to OCS clients

  • lunes, 14 de septiembre de 2009 15:54
     
     
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    So last week our OCS R2 setup was working fine. Now Monday we are not receiving any phone calls nor are we able to call internally or externally. Everything seems fine on the servers but who knows someone could have changed something.

    Any ideas?
       

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    • lunes, 14 de septiembre de 2009 16:27
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      That's a pretty vague description, but I'll suggest looking at a few things.  If it's something that just stopped working, check the OCS Application logs on each server as well as the Application event Log on the each workstation attempting to send/receive voice calls.  There should be a number of errors among all the endpoints to point you in a general direction.

      Then validate that some/all of the server accounts passwords have not expired.  If so, take a look at this article for assistence in resolving:
      http://blogs.pointbridge.com/Blogs/schertz_jeff/Pages/Post.aspx?_ID=66

      Also, verify that none of the certificates in use by OCS had expired.
      Jeff Schertz, PointBridge | MVP | MCITP: Enterprise Messaging | MCTS: OCS
      • Marcado como respuesta akg8r lunes, 14 de septiembre de 2009 19:29
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      • lunes, 14 de septiembre de 2009 19:29
         
         
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        That's a pretty vague description, but I'll suggest looking at a few things.  If it's something that just stopped working, check the OCS Application logs on each server as well as the Application event Log on the each workstation attempting to send/receive voice calls.  There should be a number of errors among all the endpoints to point you in a general direction.

        Then validate that some/all of the server accounts passwords have not expired.  If so, take a look at this article for assistence in resolving:
        http://blogs.pointbridge.com/Blogs/schertz_jeff/Pages/Post.aspx?_ID=66

        Also, verify that none of the certificates in use by OCS had expired.
        Jeff Schertz, PointBridge | MVP | MCITP: Enterprise Messaging | MCTS: OCS
        The link was the key. It was the exact problem that I was having. You're so super smart Jeff.