Iniciar sesión
Microsoft.com
 
Microsoft
 
 
 
Microsoft >
> 
> 
Adding appintments into Cases

Pregunta Adding appintments into Cases

  • jueves, 03 de mayo de 2012 19:02
     
     
    Inicie sesión para votar
    0
    I added the appiontments to the details in Cases. However when I go to Actions and add an appointment it does not show up in the cases sections. It only show uo in the Service Calendar. How do I get it to show in the Cases side too.
     

Todas las respuestas

  • jueves, 03 de mayo de 2012 20:19
    Usuario que responde
     
     
    Inicie sesión para votar
    0

    Hi,

    Appointments that are set regarding a case will appear in the activities navigation pane (and closed activities when complete).

    You don't need to customise and add another relationship.

    Rob

    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd Microsoft Community Contributor Award 2011